IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: vitriol on Jul 22, 2011, 22:02:04

Title: Life in the slow lane.......
Post by: vitriol on Jul 22, 2011, 22:02:04
Well my usual stable 6-6.9meg connection has hit the ground............literally

(http://www.speedtest.net/result/1397682942.png) (http://www.speedtest.net)

Coupled with the dramatic speed loss is massive latency.  It was fine yesterday 6.2meg no problems.

My friend who is also with Idnet also reports similar results, my sister however is unafected.  She is using a different ISP though.  We are all connected to the same exchange.

I've not changed any equipment, settings etc..Things I've tried, rebooting router, power down router for 2+ hours but to no avail.

Stats as follows
                                Down         Up
Connection Speed    8128 kbps    448 kbps
Line Attenuation      21.0 db    10.5 db
Noise Margin            9.8 db     22.0 db

Any ideas? Should I be contacting Idnet?



Title: Re: Life in the slow lane.......
Post by: Steve on Jul 22, 2011, 22:30:39
I think you should, although I think they'll have to check the exchange status with BT, with regard your sister on the same exchange she could well be on a different virtual path.
Title: Re: Life in the slow lane.......
Post by: Simon on Jul 22, 2011, 22:36:15
Would a BT Speedtest be of any use?
Title: Re: Life in the slow lane.......
Post by: vitriol on Jul 22, 2011, 23:44:21
Just done one, a little improvement.
Guess I'll keep checking it over the next couple of days. :fingers:
Title: Re: Life in the slow lane.......
Post by: Rik on Jul 23, 2011, 05:41:25
It does look like classic VP congestion, send the test through to support.
Title: Re: Life in the slow lane.......
Post by: vitriol on Jul 23, 2011, 11:48:49
Things seem alot better today, just ran another BT speedtest and throughput is up to 5.8 meg so I'll just keep and eye on it.

Interestingly at 2am this morning I hit 6.96meg, I wish it was like that all the time.

Thanks again guys. :)
Title: Re: Life in the slow lane.......
Post by: TheMonkey on Jul 25, 2011, 10:54:44
90% of the time my Speedtest are about 1.80Mb and not 6.8Mb which it normally is.

I was hoping it would sort it self out but it hasn't. I'll need to call them as I used to brag about IDNet but i can't at the mo :-(
Title: Re: Life in the slow lane.......
Post by: Glenn on Jul 25, 2011, 11:11:46
A BT Speedtest or Speedtest.net?
Title: Re: Life in the slow lane.......
Post by: TheMonkey on Jul 25, 2011, 11:20:31
speedtest.net  Not the most reliable but it is a bit odd that its only just saying something different.

It took me 3hr 30mins to download OSX lion off the Mac app store :-( @3.7gb
Title: Re: Life in the slow lane.......
Post by: Lance on Jul 25, 2011, 11:59:15
You will need to provide support with BT speedtests.  :)
Title: Re: Life in the slow lane.......
Post by: TheMonkey on Jul 25, 2011, 12:30:43
Yeah i think i may need to!