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Technical News & Discussion => Networking & Routers => 2-Wire 2700 => Topic started by: psp83 on Jan 06, 2008, 22:37:46

Title: Noise problems again
Post by: psp83 on Jan 06, 2008, 22:37:46
Well my connection has been fine for months now.

I done the usual stuff, checked and double checked everything, new wiring, new router, a £169 bill from BT just for a new faceplate  :cens:

I've had several connection drops/resync's trouble is, it always sync's back at the highest and not get lower to find a stable rate for the noise margin ::)

Looks like another call to IDnet.. But BT wont listen to them requesting that my default noise margin to be put up.. So i don't know what to do to be honest.
Title: Re: Noise problems again
Post by: Sebby on Jan 06, 2008, 22:53:00
Right, I just had a read of your original post on the topic of noise problems to familiarise myself with what's gone on, and to try not to suggest things you've already tried! After all, I know how infuriating noise issues can be without being told to try things you've already tried a million times. :)

When you say BT fitted a new faceplate, did they fit an NTE5? First thing's first, I want to determine whether this is related to extension wiring (remember that even if you are plugged into the master, it will still be affected by noise picked up by extension wiring) or whether it's something else; so if they did, what are the results when connected to the test socket?

I think you should hold off calling IDNet for a little bit. They can escalate it to BT again, but your target SNRM is already at its highest, and if they've found no fault in the past (implying they won't find one now) it's probably going to be pretty fruitless.

What new router have you tried? I've never found Netgears to be good on Max - I used to see a wild noise margin. I'm thinking out loud here, but I'm wondering if what you're experiencing could be a case of the AR7 incompatibility (http://www.theregister.co.uk/2007/10/22/zen_ar7_infineon_bt_fault/). I've got a spare 2Wire 2700HG now (although no power adaptor) so I could arrange to lend you that if you're interested.
Title: Re: Noise problems again
Post by: Sebby on Jan 06, 2008, 23:25:20
Something else I forgot to mention...

Perhaps clutching at straws a little, but are you using the cable that came supplied with the router to connect to the filter? These are generally of poor quality and susceptable to noise pickup. Getting a short, twisted-pair replacement is worthwhile.

There's other things I could say, but for now I'll hold off and wait to hear back from you. Don't let it get you down - we'll do everything we can to help you solve this one.  ;)
Title: Re: Noise problems again
Post by: Lance on Jan 06, 2008, 23:33:58
For the effort it your posts, sebby, you deserve a karma!
Title: Re: Noise problems again
Post by: psp83 on Jan 07, 2008, 00:06:05
BT put a filtered faceplate on which has one for modem/router and one for phone line, dont know what its called..

router is plugged into the master socket with a shielded RJ11 http://www.dsl-warehouse.co.uk/product.asp?pr=RJ11-7M-ICE (http://www.dsl-warehouse.co.uk/product.asp?pr=RJ11-7M-ICE) same as the one in the link but at 1.5m

i then connect my computers to the router with shielded twisted-pair cat5e cable avoiding any heating pipes or electrical cables

the router is a Netgear DG834G that IDnet configed for me when i bought it off them as replacement for my Netgear DG834PN router.

when BT came out, the bloke tested with a speedtouch modem and got top sync and snr around 13.. i can get top sync but snr is all over the place and mainly around 3 dropping to below 0, he also tested the pole outside and didnt find anything.

Pic to my router setup (2.3mb)..
http://www.uposted.co.uk/pics/router.jpg (http://www.uposted.co.uk/pics/router.jpg)
Title: Re: Noise problems again
Post by: Sebby on Jan 07, 2008, 00:16:59
Okay, so it looks like your setup is good.

I know you've already bought a new router, so another one may seem ridiculous. At this time, I believe your problem is the Netgear; I've experienced the same thing myself. A SpeedTouch 585v6 or 2Wire 2700HG could well be the answer to your problems, the latter being available for as little as £10 on eBay. Plus, you can always sell your old routers and make your money back.

IMHO, it's your only hope of sorting this out. :(
Title: Re: Noise problems again
Post by: psp83 on Jan 07, 2008, 10:19:15
ebay doesn't show any for me  ???
Title: Re: Noise problems again
Post by: Ted on Jan 07, 2008, 10:28:11
Try searching for bt business hub.
Title: Re: Noise problems again
Post by: Inactive on Jan 07, 2008, 10:30:20
http://cgi.ebay.co.uk/ADSL-Home-Premium-Wireless-Modem-Router-Secure-Wifi_W0QQitemZ110211711180QQihZ001QQcategoryZ44997QQssPageNameZWDVWQQrdZ1QQcmdZViewItem


This is one, tho' not listed as 2Wire probably because it is a badged version of it from AT&T, still the same unit tho'.
Title: Re: Noise problems again
Post by: Ted on Jan 07, 2008, 10:45:18
If anyone is after a brand new Dual ssid version i can recommend This seller (http://cgi.ebay.co.uk/NEW-BT-BUSINESS-HUB_W0QQitemZ220188381935QQihZ012QQcategoryZ44997QQssPageNameZWDVWQQrdZ1QQcmdZViewItem) on Ebay.
They are factory security sealed and arrive quickly. The seller also accepts offers ;D so you can pick one of these up for around £20-£25 inc p&p

Ted

Title: Re: Noise problems again
Post by: Inactive on Jan 07, 2008, 10:52:07
Nice tip Ted, many thanks. :thnks:
Title: Re: Noise problems again
Post by: psp83 on Jan 07, 2008, 10:59:10
Are they unlocked? if not, how do you unlock them?
Title: Re: Noise problems again
Post by: Ted on Jan 07, 2008, 11:14:11
No they are not "unlocked" but its very easy using DNS poisoning. Plenty of info on here and at the scream forums. Only takes a few minutes and they work great.
If you need the details let me know and i'll post them up here.
Title: Re: Noise problems again
Post by: Rik on Jan 07, 2008, 11:17:28
Lance posted here. (http://www.idnetters.co.uk/forums/index.php?topic=4869.msg82676#msg82676) If you can add anything, please do Ted. :)
Title: Re: Noise problems again
Post by: psp83 on Jan 07, 2008, 12:39:18
Thinking about getting one of these tonight, but what are the features like on the router etc. Also what is the wireless like? with the netgear dg834g i get 4 out of 5 wireless signal in the very far room at the back of the house.
Title: Re: Noise problems again
Post by: Rik on Jan 07, 2008, 12:48:21
Most people feel the wireless is at least as good as anything else, often better. With the SBC firmware, it's possible (if illegal) to crank the power up.

What sort of features were you interested in, Paul. It's a fairly standard 4-port router, though it does have a couple of VOIP ports, plus a USB port, which can be handy if you have a machine without ethernet.

The firewall seems more 'powerful' than the Netgear one, though logging isn't as informative.
Title: Re: Noise problems again
Post by: Inactive on Jan 07, 2008, 12:54:51
I would suggest you get one from the link posted by xild, not the one that I posted, I have had 2 from him now, one didn't work at all, the second connected at a really stupid low speed on my good line.

Remember that the one at xild's link is the newer version Dual ssid. ;)
Title: Re: Noise problems again
Post by: Lance on Jan 07, 2008, 12:55:38
One thing the router doesn't have is UPnP. I don't miss it though :)
Title: Re: Noise problems again
Post by: Rik on Jan 07, 2008, 12:57:14
Good point, Lance. That might be important to some, but I've always disabled UPnP in Windows, so have never had the occasion to miss it. :)
Title: Re: Noise problems again
Post by: Inactive on Jan 07, 2008, 12:58:57
Quote from: Lance on Jan 07, 2008, 12:55:38
One thing the router doesn't have is UPnP. I don't miss it though :)

I don't even know what it is Lance, so it's a sure fact that I wouldn't miss it. ;D
Title: Re: Noise problems again
Post by: psp83 on Jan 07, 2008, 12:59:06
Can i block sites with keywords etc? I have a 9yr old niece that uses the pc downstairs and don't want her accessing certain sites.

Also usual features of the dg834g router, like firewall rules and port rules etc.
Title: Re: Noise problems again
Post by: Adam on Jan 07, 2008, 13:07:03
Quote from: psp83 on Jan 07, 2008, 12:59:06
Can i block sites with keywords etc? I have a 9yr old niece that uses the pc downstairs and don't want her accessing certain sites.

You may find OpenDNS useful in a situation like this, if you register you can block by domain, set blocking for adult websites, and setup shortcuts to commonly used websites. ;)
Title: Re: Noise problems again
Post by: Ted on Jan 07, 2008, 13:13:33
It does have parental controls and content screening which ought to do the job.
Title: Re: Noise problems again
Post by: Lance on Jan 07, 2008, 13:18:41
The content screening and controls are very good and very customisable. I changed them when I had a 11 year old using the connection for a few days.
Title: Re: Noise problems again
Post by: Sebby on Jan 07, 2008, 13:31:14
Quote from: psp83 on Jan 07, 2008, 10:19:15
ebay doesn't show any for me  ???
Try looking under a seller called digidave_ie. A couple have had routers that have been a bit dodgy (myself included - mine had an intermittent LED) but he replaced it without a fuss. It might be worth going down this route as they're cheap because they're refurbished.
Title: Re: Noise problems again
Post by: Sebby on Jan 07, 2008, 13:31:41
Quote from: Adam on Jan 07, 2008, 13:07:03
You may find OpenDNS useful in a situation like this, if you register you can block by domain, set blocking for adult websites, and setup shortcuts to commonly used websites. ;)
Yep, great suggestion. This is exactly what we do.  :)
Title: Re: Noise problems again
Post by: Inactive on Jan 07, 2008, 13:35:00
I posted a link to one of his pages at Reply No.8 Seb ;)
Title: Re: Noise problems again
Post by: Sebby on Jan 07, 2008, 13:37:00
Quote from: Inactive on Jan 07, 2008, 13:35:00
I posted a link to one of his pages at Reply No.8 Seb ;)
:-[

That's what happens when you go back to work and have to wait until lunch to catch up on threads. Bring on retirement I say. Only about 40 years to go.  :laugh:
Title: Re: Noise problems again
Post by: Inactive on Jan 07, 2008, 13:39:53
NP...I fully understand, roll on 2048 ..  ;)
Title: Re: Noise problems again
Post by: psp83 on Jan 07, 2008, 14:45:17
Just bought the dual ssid one, just hope i can unlock it and it sorts my problems :P
Title: Re: Noise problems again
Post by: Rik on Jan 07, 2008, 14:54:45
Keep us posted.
Title: Re: Noise problems again
Post by: Ted on Jan 07, 2008, 14:56:00
I'm sure you will have no problems. This (http://bt2700hgv.tripod.com/ir1002700HGV.htm) site contains all the info you need to set up a 2700hgv.

Ted
Title: Re: Noise problems again
Post by: Adam on Jan 07, 2008, 14:56:43
Quote from: psp83 on Jan 07, 2008, 14:45:17
Just bought the dual ssid one, just hope i can unlock it and it sorts my problems :P

I've just bought one from the link Ted posted earlier also. Hopefully it'll go well for us both. :P
Title: Re: Noise problems again
Post by: psp83 on Jan 07, 2008, 14:58:28
Thanks Ted.
Quote from: Adam on Jan 07, 2008, 14:56:43
I've just bought one from the link Ted posted earlier also. Hopefully it'll go well for us both. :P
I got mine from there aswell  ;D
Title: Re: Noise problems again
Post by: Inactive on Jan 07, 2008, 14:59:48
Well she has sold 2 today, we know who to now..  ;D
Title: Re: Noise problems again
Post by: Ted on Jan 07, 2008, 15:00:44
i should be on commission :hehe:
Title: Re: Noise problems again
Post by: Rik on Jan 07, 2008, 15:02:48
So you should, Ted - should we drop her a line? :)
Title: Re: Noise problems again
Post by: Inactive on Jan 07, 2008, 15:12:31
Quote from: xild on Jan 07, 2008, 15:00:44
i should be on commission :hehe:

:lol:
Title: Re: Noise problems again
Post by: Sebby on Jan 07, 2008, 18:55:10
Quote from: psp83 on Jan 07, 2008, 14:45:17
Just bought the dual ssid one, just hope i can unlock it and it sorts my problems :P
I eagerly await to hear whether this sorts your problem. :)
Title: Re: Noise problems again
Post by: psp83 on Jan 08, 2008, 10:40:34
Got mine setup.
Stats here (http://www.uposted.co.uk/pics/2wirestats.jpg)
Title: Re: Noise problems again
Post by: Rik on Jan 08, 2008, 10:44:19
What were your previous line stats, Paul?
Title: Re: Noise problems again
Post by: Inactive on Jan 08, 2008, 10:45:45
Quote from: psp83 on Jan 08, 2008, 10:40:34
Got mine setup.
Stats here (http://www.uposted.co.uk/pics/2wirestats.jpg)

Wow that was quick service... ;)
Title: Re: Noise problems again
Post by: Wingnutz on Jan 08, 2008, 10:53:16
Quote from: psp83 on Jan 08, 2008, 10:40:34
Got mine setup.
Stats here (http://www.uposted.co.uk/pics/2wirestats.jpg)

I have similar stat's to you save for a high noise margin (see bottom of page 18 on the idiots guide thread) - what chance's do you think I've got of such a high sync rate once my margin has been reset ?

Mike
Title: Re: Noise problems again
Post by: Wingnutz on Jan 08, 2008, 11:03:01
Quote from: Wingnutz on Jan 08, 2008, 10:53:16
I have similar stat's to you save for a high noise margin (see bottom of page 18 on the idiots guide thread) - what chance's do you think I've got of such a high sync rate once my margin has been reset ?

Mike

Just had reply back from IDnet customer services -

Your line is at the moment performing above what BT would expect out of your phone line. We are only ever able to request such action from BT if there is something very wrong with the service or if a customer has experienced a fault that has had an impact on the SNR margin.

Kind regards

James
IDNet

Looks like I'm stuck with the high noise margin then.
Title: Re: Noise problems again
Post by: Rik on Jan 08, 2008, 11:06:54
You could ask them to start the training period over, it looks to me like you've inherited a low MSR/FTR from your previous connection.
Title: Re: Noise problems again
Post by: psp83 on Jan 08, 2008, 11:10:29
Quote from: Rik on Jan 08, 2008, 10:44:19
What were your previous line stats, Paul?

Before i would sync anywhere from 5000kbps+ at 3-6 snr and 7800kbps+ at 0-5 snr

I could never tell my true SNR as it was always all over the place.

Quote from: Inactive on Jan 08, 2008, 10:45:45
Wow that was quick service... ;)

Sure was  :)
Title: Re: Noise problems again
Post by: Rik on Jan 08, 2008, 11:11:41
A significant improvement, then as it's going full rate with some room to spare, hence the 7db noise margin. Another 2700 success story. :)
Title: Re: Noise problems again
Post by: Wingnutz on Jan 08, 2008, 11:35:55
Quote from: Rik on Jan 08, 2008, 11:06:54
You could ask them to start the training period over, it looks to me like you've inherited a low MSR/FTR from your previous connection.

Thanks - I'll ask them nicely.

Mike
Title: Re: Noise problems again
Post by: Rik on Jan 08, 2008, 11:41:16
Based on your attenuation, Mike, that would seem to be the way forward - however, it may be that the target noise margin does need to be 15db, though hopefully that's not the case.
Title: Re: Noise problems again
Post by: Wingnutz on Jan 08, 2008, 11:46:40
Quote from: Rik on Jan 08, 2008, 11:41:16
Based on your attenuation, Mike, that would seem to be the way forward - however, it may be that the target noise margin does need to be 15db, though hopefully that's not the case.

No luck.

The line from you old connection will be the same so inheriting the MSR/FTR information will be correct as the BT phone line is the same line being used at the end of the day. Resetting in this instance will only result in the same figures being produced. The line is performing better than expected at the moment.

Kind regards

James
IDNet


Ahh well - just have to see what happens after the 14 day period - hopefully I will be a drop.

Mike
Title: Re: Noise problems again
Post by: Rik on Jan 08, 2008, 11:55:00
Mmm.  :(

Hope for the 14-day rule to work, then.
Title: Re: Noise problems again
Post by: Sebby on Jan 08, 2008, 13:06:31
Quote from: psp83 on Jan 08, 2008, 10:40:34
Got mine setup.
Stats here (http://www.uposted.co.uk/pics/2wirestats.jpg)

Great stuff. It looks like the Netgear was to blame, which I suspected. See how you get on, but I'm sure it'll be fine. The 2Wire is the most rock solid router I've ever seen!  :)
Title: Re: Noise problems again
Post by: Inactive on Jan 08, 2008, 13:16:55
Quote from: Sebby on Jan 08, 2008, 13:06:31
. The 2Wire is the most rock solid router I've ever seen!  :)

For most people..  ;D >:D
Title: Re: Noise problems again
Post by: Sebby on Jan 08, 2008, 13:24:31
Quote from: Inactive on Jan 08, 2008, 13:16:55
For most people..  ;D >:D
:D
Title: Re: Noise problems again
Post by: Inactive on Jan 08, 2008, 13:25:45
Thought you would like that Seb..  ;D ;)
Title: Re: Noise problems again
Post by: Ted on Jan 08, 2008, 13:58:28
Can't argue with a service like that. Seems to be doing a top job on that line as well, looking at the stats. ;D
Title: Re: Noise problems again
Post by: Inactive on Jan 08, 2008, 14:04:18
Quote from: xild on Jan 08, 2008, 13:58:28
Can't argue with a service like that. Seems to be doing a top job on that line as well, looking at the stats. ;D

You are just commission hungry.. >:D ;D
Title: Re: Noise problems again
Post by: Adam on Jan 08, 2008, 14:04:36
Quote from: psp83 on Jan 08, 2008, 10:40:34
Got mine setup.
Stats here (http://www.uposted.co.uk/pics/2wirestats.jpg)

Lucky... Mine hasn't arrived yet! :P
Title: Re: Noise problems again
Post by: Ted on Jan 08, 2008, 14:06:19
 :nocomment:
Title: Re: Noise problems again
Post by: Inactive on Jan 08, 2008, 14:06:37
Quote from: Adam on Jan 08, 2008, 14:04:36
Lucky... Mine hasn't arrived yet! :P

Pay the full price next time Adam. >:D ;D
Title: Re: Noise problems again
Post by: Ted on Jan 08, 2008, 14:08:21
Quote from: Inactive on Jan 08, 2008, 14:06:37
Pay the full price next time Adam. >:D ;D
:pmsl:
Title: Re: Noise problems again
Post by: Adam on Jan 08, 2008, 14:13:12
Quote from: Inactive on Jan 08, 2008, 14:06:37
Pay the full price next time Adam. >:D ;D

Some people only paid £15! And the last two after me only paid 50p more! I suspect there is some discrimination going on... ;D
Title: Re: Noise problems again
Post by: Inactive on Jan 08, 2008, 14:25:51
That's interesting Adam..  ;)
Title: Re: Noise problems again
Post by: Inactive on Jan 08, 2008, 14:44:01
I note that patioheater purchased one from her back last October, he sells them via DSL Zone...strange. ???
Title: Re: Noise problems again
Post by: psp83 on Jan 08, 2008, 14:48:32
Quote from: Adam on Jan 08, 2008, 14:04:36
Lucky... Mine hasn't arrived yet! :P

I did pay full price  :P

If yours anything like mine then its easy to setup..
My advice to you is to use this link :- http://bt2700hgv.tripod.com/ir1002700HGVeditingRealms.htm (http://bt2700hgv.tripod.com/ir1002700HGVeditingRealms.htm)

You have to use the javascript get around if its the same one as mine.. All explained in the above link.

Mine was up and running in 5 mins.

I've been led in bed all day (got cold/flu/sickness bug) messing around with settings etc, wireless is better than my netgear one and my laptop seems to connect to it much quicker.
Title: Re: Noise problems again
Post by: Adam on Jan 08, 2008, 16:25:36
Quote from: psp83 on Jan 08, 2008, 14:48:32
I did pay full price  :P

Fair enough, I suppose you deserve the better service. :P

Quote from: psp83 on Jan 08, 2008, 14:48:32
If yours anything like mine then its easy to setup..
My advice to you is to use this link :- http://bt2700hgv.tripod.com/ir1002700HGVeditingRealms.htm (http://bt2700hgv.tripod.com/ir1002700HGVeditingRealms.htm)

You have to use the javascript get around if its the same one as mine.. All explained in the above link.

Mine was up and running in 5 mins.

Thanks for the link, I hope mine works as easily as yours has. ;)

Quote from: psp83 on Jan 08, 2008, 14:48:32
I've been led in bed all day (got cold/flu/sickness bug) messing around with settings etc, wireless is better than my netgear one and my laptop seems to connect to it much quicker.

I've always found my Netgear wireless to be pretty poor, so better wireless will be a welcome enhancement. :)
Title: Re: Noise problems again
Post by: Ted on Jan 08, 2008, 18:05:42
Quote from: Adam on Jan 08, 2008, 16:25:36
Fair enough, I suppose you deserve the better service. :P

Thanks for the link, I hope mine works as easily as yours has. ;)

I've always found my Netgear wireless to be pretty poor, so better wireless will be a welcome enhancement. :)

Ask Rik to turn his up full whack, You could probably use that. :hehe:
Title: Re: Noise problems again
Post by: Rik on Jan 08, 2008, 18:06:41
What channel should I tune to Ted, Classic FM or the Jazz?  ;)
Title: Re: Noise problems again
Post by: Adam on Jan 08, 2008, 19:22:40
Quote from: xild on Jan 08, 2008, 18:05:42
Ask Rik to turn his up full whack, You could probably use that. :hehe:

If it's a good as it sounds I may start providing wireless broadband for the local area. ;D
Title: Re: Noise problems again
Post by: Ted on Jan 08, 2008, 21:19:21
Quote from: Adam on Jan 08, 2008, 19:22:40
If it's a good as it sounds I may start providing wireless broadband for the local area. ;D
Seriously though, the wireless output of the dual ssid versions are not adjustable through the interface as with the SBC firmware. Its there, just not accessible. However, its possible to reinstate this feature by "hacking" the firmware.
Also expect the firmware to auto upgrade shortly after connection even with the poison in place (go figure). This appears to have no impact on the routers performance.
Another small thing, these seem to take a long time to boot, so don't be alarmed if when you plug it in nothing happens for a minute or two.

Ted
Title: Re: Noise problems again
Post by: psp83 on Jan 08, 2008, 21:31:22
Quote from: xild on Jan 08, 2008, 21:19:21
Another small thing, these seem to take a long time to boot, so don't be alarmed if when you plug it in nothing happens for a minute or two.

Ted

Really? Mine was quicker than my Netgear.. Plug it into the mains, couple secs later broadband and internet lite was on.
Title: Re: Noise problems again
Post by: Ted on Jan 08, 2008, 21:38:25
interesting, the two i've set up both took ages to boot or reboot. I'll have to try paying the elec bill earlier ;D
Title: Re: Noise problems again
Post by: Sebby on Jan 08, 2008, 21:39:14
Mine takes a while to boot. Probably about the same time as my SpeedTouch 585v6. I don't see it as a long time, but compared with a Netgear, for example, it's slow.
Title: Re: Noise problems again
Post by: Ted on Jan 08, 2008, 21:42:13
i only see it as a long time comparing it to Netgear or Linksys, which were both a lot quicker.
Title: Re: Noise problems again
Post by: Adam on Jan 08, 2008, 21:51:16
Quote from: xild on Jan 08, 2008, 21:19:21
Seriously though, the wireless output of the dual ssid versions are not adjustable through the interface as with the SBC firmware. Its there, just not accessible. However, its possible to reinstate this feature by "hacking" the firmware.

I'll probably end up hacking it in any way possible anyway. :P

Quote from: xild on Jan 08, 2008, 21:19:21
Also expect the firmware to auto upgrade shortly after connection even with the poison in place (go figure). This appears to have no impact on the routers performance.

I don't mind it updating so long as it doesn't start overwriting settings! Do you think it'd be possible to stop it by setting the DNS to 0.0.0.0 then manually configuring the computers? Or maybe it uses IP address.  :-\

Quote from: xild on Jan 08, 2008, 21:19:21
Another small thing, these seem to take a long time to boot, so don't be alarmed if when you plug it in nothing happens for a minute or two.

I'm pretty impatient and I find my Netgear takes too long to boot (about 20-30seconds ;D) so I'll have to hold back on the kicking. ;)

Thanks for the advice and the eBay link, Ted. You've been a great help.  :karmic:
Title: Re: Noise problems again
Post by: Ted on Jan 08, 2008, 22:00:14
Quote from: Adam on Jan 08, 2008, 21:51:16
I'll probably end up hacking it in any way possible anyway. :P

I don't mind it updating so long as it doesn't start overwriting settings! Do you think it'd be possible to stop it by setting the DNS to 0.0.0.0 then manually configuring the computers? Or maybe it uses IP address.  :-\

I'm pretty impatient and I find my Netgear takes too long to boot (about 20-30seconds ;D) so I'll have to hold back on the kicking. ;)

Thanks for the advice and the eBay link, Ted. You've been a great help.  :karmic:
I used the Opera hack to allow Idnet as an allowed domain, worked a treat but has been overwritten by the the new firmware (not a problem) easy to put back if needed.
Tried setting mine to 127.0.0.1 (localhost) as well. Also doesn't seem to make any difference ;D
Plug in and go read a couple of chapters of war and peace  :legpull: not quite that bad.
Title: Re: Noise problems again
Post by: Adam on Jan 09, 2008, 18:33:59
It's arrived but bt2700hgv.tripod.com is down now...  :-\
Title: Re: Noise problems again
Post by: Rik on Jan 09, 2008, 18:37:04
Have a look at Alf's PDF, Adam, it might do the trick for you:

http://cavillas.www.idnet.com/pdf/Unlocking%20BT%202Wire%202700HGV%20wireless%20router.pdf
Title: Re: Noise problems again
Post by: psp83 on Jan 09, 2008, 18:56:58
Quote from: Adam on Jan 09, 2008, 18:33:59
It's arrived but bt2700hgv.tripod.com is down now...  :-\

Go to http://home or 192.168.1.254

Click on "Broadband link" at the top and then click on "Advanced settings" link.

Enter your username and password.. Dont click save

While on the same page.. type the following into your address bar..
javascript:document.pagepost.submit()

Once you are connected go to. http://home/tech or 192.168.1.254/tech
Click on DNS Resolve, 4th from bottom on the left.

Add the following...

DNS name: pbthdm.bt.motive.com
IP Address: 10.0.0.0

DNS name: cwmp.cms.smehomehubrms.bt.com
IP Address: 10.0.0.0

DNS name: gateway.cms.smehomehubrms.bt.com
IP Address: 10.0.0.0

DNS name: pbthdm2.bt.motive.com
IP Address: 10.0.0.0

Thats it i think.
Title: Re: Noise problems again
Post by: Adam on Jan 09, 2008, 19:15:28
Quote from: psp83 on Jan 09, 2008, 18:56:58
Go to http://home or 192.168.1.254

Click on "Broadband link" at the top and then click on "Advanced settings" link.

Enter your username and password.. Dont click save

While on the same page.. type the following into your address bar..
javascript:document.pagepost.submit()

Once you are connected go to. http://home/tech or 192.168.1.254/tech
Click on DNS Resolve, 4th from bottom on the left.

Add the following...

DNS name: pbthdm.bt.motive.com
IP Address: 10.0.0.0

DNS name: cwmp.cms.smehomehubrms.bt.com
IP Address: 10.0.0.0

DNS name: gateway.cms.smehomehubrms.bt.com
IP Address: 10.0.0.0

DNS name: pbthdm2.bt.motive.com
IP Address: 10.0.0.0

Thats it i think.

Thanks! I've got it working now. :) Small increase in sync, but again the wiring isn't 100% yet, so I'll wait and see. ;D
Title: Re: Noise problems again
Post by: psp83 on Jan 09, 2008, 19:32:21
Great  :)

The router does hold the SNR better.. mine stays at 7 all day and in the evening it drops to 6..

Netgear would be at 0 by now and causing re-syncs
Title: Re: Noise problems again
Post by: Ted on Jan 09, 2008, 21:13:40
Go to 192.168.1.254/tech , Firewall , Advanced settings.
Check the Stealth Mode and block ping boxes, also uncheck the Inbound remote management box and save.
Title: Re: Noise problems again
Post by: Adam on Jan 09, 2008, 23:52:08
Quote from: xild on Jan 09, 2008, 21:13:40
Go to 192.168.1.254/tech , Firewall , Advanced settings.
Check the Stealth Mode and block ping boxes, also uncheck the Inbound remote management box and save.

Thanks! I had the first two but missed the remote management setting. :) I'm hoping once my cabling is complete I'll start to see higher syncs, though thus far it has held the SNR much better than the Netgear.
Title: Re: Noise problems again
Post by: merlin on Jan 10, 2008, 21:26:47
just out of interest, i've been around the whole house with a detuned, on medium wave radio, there are three items that are really noisy.

1) anywhere within 2 metres of the sky diggy box, is by far the worst, is this normal, could someone please try it ??? or have i got a dodgy box ???

2) anywhere within half a metre of a low energy lamp, (the house is full of them)

3) the brand new (not from dd) 2700 hgv which i replaced his dodo one with, anywhere within half a metre , this one was a suprise, is this normal ???
Title: Re: Noise problems again
Post by: Rik on Jan 11, 2008, 10:05:21
Some Sky boxes are very noisy and, if connected to the phone line, can take ADSL down. In the worst cases, they can put so much noise on the line that they take out neighbours' connections as well. If you don't need it connected, don't connect it. ;)

All fluorescent lights are capable of noise, some brands are noisier than others, but unless you have one near the phone line, you should be OK.

Routers sometimes do radiate, given the frequencies they are working at. By then, however, hopefully they don't impact on the ADSL signal.
Title: Re: Noise problems again
Post by: merlin on Jan 11, 2008, 10:26:25
RIK thanks for the reply, phone line to sky box now disconnected, may have to reconnect every so often (months )to get sky updates, but thats fine .
Title: Re: Noise problems again
Post by: Rik on Jan 11, 2008, 10:27:58
The updates come from the satellite. You only need the phone line connected for contractual reasons (and Sky only police multi-room subs), to order PPV stuff, or to use an interactive service. I haven't had mine connected since I moved to ADSL. :)
Title: Re: Noise problems again
Post by: Inactive on Jan 11, 2008, 10:29:48
Quote from: merlin1 on Jan 11, 2008, 10:26:25
RIK thanks for the reply, phone line to sky box now disconnected, may have to reconnect every so often (months )to get sky updates, but thats fine .

Updates come via satellite, not phone line, no need to have phone line connected if you are out of their one year contract.
Title: Re: Noise problems again
Post by: merlin on Jan 11, 2008, 10:44:56
well i'm really learning alot off this forum,
my 1year contract is not up yet ,but i'll still leave it disconnected.

thx to all
Title: Re: Noise problems again
Post by: Inactive on Jan 11, 2008, 10:47:01
Quote from: merlin1 on Jan 11, 2008, 10:44:56
well i'm really learning alot off this forum,
my 1year contract is not up yet ,but i'll still leave it disconnected.

thx to all

Don't worry, Sky may tell you to connect it again, but it is highly unlikely.
Title: Re: Noise problems again
Post by: Rik on Jan 11, 2008, 10:48:30
Sky are only really bothered about the phone line in two situations:

1)  When setting up a Sky+ box (it's hard to get it done unless the box has made a callback)

2)  If you have multi-room

In the case of (1), after the call, you can safely disconnect. In the case of (2) they will police the connection, so all boxes have to remain connected.
Title: Re: Noise problems again
Post by: psp83 on Jan 11, 2008, 13:41:08
Quote from: Rik on Jan 11, 2008, 10:48:30
Sky are only really bothered about the phone line in two situations:

1)  When setting up a Sky+ box (it's hard to get it done unless the box has made a callback)

2)  If you have multi-room

In the case of (1), after the call, you can safely disconnect. In the case of (2) they will police the connection, so all boxes have to remain connected.

And what if you dont have a phone line  ??? I've got multiroom and i dont want there s***** wiring around the house.. What would happen if i disconnected it and left it disconnected? After all, i bought the box and pay for the extras so its upto me really if i dont want to leave it connected..
Title: Re: Noise problems again
Post by: Rik on Jan 11, 2008, 14:19:18
Unfortunately, it's not Paul. If you want the low-cost sub on the additional boxes, then you have to keep them all connected to the same phone line. If you don't, Sky will send one or two warning letters, after which they will simply charge a full-priced sub for every box.
Title: Re: Noise problems again
Post by: Inactive on Jan 11, 2008, 16:23:10
Agreed Rik, much as I dislike Sky / Murdoch to the extreme, he can actually do that, it was in the T&C's that everyone that signs up, agrees to unfortunately.
Title: Re: Noise problems again
Post by: g7pkf on Jan 11, 2008, 21:15:54


I found the answer to the sky phone line connection thing.

use a one for all dect phone line extender.

then the sky box is NOT physically plugged into the phone line so cannot affect the adsl line.

and no the one for all does not seem to cause a problem.

My one for all is only 1 metre away from each other but it provides line isolation.

Dean

p.s the old ones don't work with sky+
Title: Re: Noise problems again
Post by: Ann on Feb 11, 2008, 01:54:07
Quote from: Inactive on Jan 07, 2008, 14:59:48
Well she has sold 2 today, we know who to now..  ;D

And now a third  ;D

But I've looked at all the poisoning stuff and it's all as clear as mud.  I'm going to look for something a bit simpler now.

Edit:  Paul's post up there looks useful.  I shall save copy and paste it and save it for the big day!  Thanks to Paul.
Title: Re: Noise problems again
Post by: Inactive on Feb 11, 2008, 02:22:24
Well there is plenty of experienced help on here Ann, should you need it.

Well done, and good luck with your new 2700.
Title: Re: Noise problems again
Post by: Rik on Feb 11, 2008, 11:03:54
Good luck, Ann. My 2700 has increased my profile by 1000k, so I hope you benefit as much.
Title: Re: Noise problems again
Post by: Ann on Feb 13, 2008, 23:47:54
 ;D  Right well I'm all done.  Beautiful piece of hardware.  I had it sent to work and opened it with the others watching me dribble over it.  Of course they didn't understand but I do love nice new shiny things.  I wasn't prepared for just how big it is!  Still, with Paul's idiot guide getting it up and running was a doddle so that's definitely  :karmic: Synch is only a bit up at 6304 but I'm hoping that stability will help.  Attenuation has gone from 39 to 37 and noise margin is at 15.. eek.  Considering I was getting 8096 just a few weeks ago, it's a mystery why I can't now.  Still, the midnight blip had come back with the netgear so if I have got rid of that it'll be worth it.

I do wonder if this ebay seller realises just what she's selling here as I'm sure she's undercharging.  Still I'm not the one to tell her  ;)  Thanks guys, a lovely bit of kit!
Title: Re: Noise problems again
Post by: Sebby on Feb 13, 2008, 23:53:10
Quote from: Ann on Feb 13, 2008, 23:47:54
Attenuation has gone from 39 to 37 and noise margin is at 15.. eek.  Considering I was getting 8096 just a few weeks ago, it's a mystery why I can't now.

You've answered your own question, Ann. ;)

For whatever reason, your otherwise perfect line must have suffered some noise attacks, which looks to have caused your target SNRM to shoot up to 15dB. Try and stay sync'd for 14 or 15 days, which should allow your target SNRM to drop by 3dB. Repeat this twice more and you should be back at your default level of 6dB, giving you full sync again.

I'm glad you're happy with the 2Wire, and I hope it all goes well. :)
Title: Re: Noise problems again
Post by: psp83 on Feb 14, 2008, 00:04:15
Quote from: Ann on Feb 13, 2008, 23:47:54with Paul's idiot guide getting it up and running was a doddle so that's definitely  :karmic:

Thanks, and glad i could help out  ;D

Some other stuff you might want to do if you haven't already is.

Go to the advanced settings on the firewall page.
Check the "stealth mode and block ping" box
Uncheck the "inbound remote management" box
Click save
Title: Re: Noise problems again
Post by: Ann on Feb 14, 2008, 00:08:00
Noise margin has always been high.  It never stopped a decent synch speed though.  Still it'll be interesting to see what happens now.. if anything.

Thanks, Paul.  I've turned off wireless as I don't need it but I'll do that other stuff too.. cheers.
Title: Re: Noise problems again
Post by: Simon on Feb 14, 2008, 00:10:38
What does 'inbound remote management' do, Paul?
Title: Re: Noise problems again
Post by: Inactive on Feb 14, 2008, 00:13:33
Winning the lottery and getting a 2700 Ann, double result, well done. ;)
Title: Re: Noise problems again
Post by: Sebby on Feb 14, 2008, 00:14:07
Quote from: Ann on Feb 14, 2008, 00:08:00
Noise margin has always been high.  It never stopped a decent synch speed though.  Still it'll be interesting to see what happens now.. if anything.

This is my thinking... If you're sync'ing at ~6.3Mb @ 15dB, then you could probably achieve full sync at a SNRM higher than 6dB. Perhaps your noise margin was always high, despite your target being 6dB, as your line was good enough to be able to achieve full sync without having to drop to 6dB. Then, some noise problems caused the target SNRM to go up to 15dB, but this has only had a 4dB impact on you (assuming that you were at about 11dB before), whereas it would have a 9dB impact for most people who actually sync at 6dB.
Title: Re: Noise problems again
Post by: psp83 on Feb 14, 2008, 00:20:59
Quote from: Simon on Feb 14, 2008, 00:10:38
What does 'inbound remote management' do, Paul?
I guess its for when BT supply them to there business customers and can remotely manage the router if the company has any problems?
Title: Re: Noise problems again
Post by: Sebby on Feb 14, 2008, 00:24:11
Quote from: psp83 on Feb 14, 2008, 00:20:59
I guess its for when BT supply them to there business customers and can remotely manage the router if the company has any problems?

My non-BT version has it too. Perhaps that enables remote management, or maybe it just opens the firewall for it. I haven't seen a separate option to enable remote management.
Title: Re: Noise problems again
Post by: psp83 on Feb 14, 2008, 00:28:56
My netgear "remote management" is enabled and firewall rules are made and port has been forwarded.. this way i can access my router from work if i dont want to log into my pc from work and do it that way.

I'm guessing the 2700 router option is for the same reason. My works router is managed by the ISP.
Title: Re: Noise problems again
Post by: kinmel on Feb 14, 2008, 08:23:10
Ann, I hope you set a password to access the router too.
Title: Re: Noise problems again
Post by: miker on Feb 14, 2008, 11:55:25
Quote from: Rik on Jan 11, 2008, 10:05:21
Some Sky boxes are very noisy and, if connected to the phone line, can take ADSL down. In the worst cases, they can put so much noise on the line that they take out neighbours' connections as well. If you don't need it connected, don't connect it. ;)


Rik - is there a reference to this? I ask as MY ADSL started to get bad after my neighbour installed Sky/Internet and it will be on the wall beside mine!
Title: Re: Noise problems again
Post by: Rik on Feb 14, 2008, 11:56:55
Hi Mike

Only apocryphal, you'll occasionally find references at Digital Spy, and I knew one of the senior technicians at Sky who had met the issue.
Title: Re: Noise problems again
Post by: miker on Feb 14, 2008, 12:00:49
So how to test? Any clever [or simple] ideas?

Mike
Title: Re: Noise problems again
Post by: Rik on Feb 14, 2008, 12:03:29
Simplest way is to ask the neighbour if they can unplug their box from the line - observe what happens to your noise margin. If that's not feasible, get hold of an AM radio, de-tune it, and walk around listening for an increase in white noise.