I've tried the BT speedtest several times and I can't seem to make it work , I click on the link put in my phone No, and my login, it then says please wait testing in progress but thats it, I've left it for an hour or more and still nothing happens, what am I doing wrong? ???
Have you tried: http://test.speedtester.bt.com:50301/
I believe that tells it you are with IDNet.
my cystal ball tells me you're using firefox??
I'm wondering that too. Talos, though the BT site says it's tested with Firefox, often the tester works better with IE - don't ask me to explain. Also, check that you have the latest Java.
The link above worked fine for me just now with IE7.
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 7150 kbps
DSL connection rate: 448 kbps(UP-STREAM) 8128 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 5865 kbps
yeah rik, i've used firefox before but it hangs big time now when trying to test. (i got this advice from here. yay idnetters ;D )
Thank's to you all, I will try your suggestions, but later, just tried it now and it says there is a 3 hour wait between tests, I'll try again when its quieter.
:sigh:
In which case, it thinks you have done a successful test. :(
Quote from: Rik on Jan 10, 2008, 14:57:51
In which case, it thinks you have done a successful test. :(
Oh! I see ,
I think I'll come back Tomorrow
:ty:
Do check your version of Java, Talos, as that could affect the functioning of the tester.
As a point of interest, I have run successful tests with Mozilla Sea Monkey, Firefox and Netscape 9, but you do have to have the Java plugin installed.
I can't get BT speed tester to work, it accepts my telephone number but when I enter my login name I get this message,
The login name entered on this tool doesn't match that discovered by querying the network for your domain name. Please check your telephone number (or user name) and try again. If problem persists please contact your CP.
I have double checked my phone number and login name but I still get the same message.
Usually, Wilf, that message is because the Speedtester is busy, but I would be surprised if that is the case at 5:50 in the morning.
If you still can't get it to work over the next few days, maybe give support a ring.
Got it , it worked for me this morning. :yes:
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 1250 kbps
DSL connection rate: 448 kbps(UP-STREAM) 1664 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 1094 kbps
But I'm really none the wiser, what do these figures mean?
Is this a good result? :conf:
Your throughput roughly matches your profile, but it's a pretty slow profile. Someone more technical than me will be able to look at this properly for you soon. :)
Hi Talos
Can you extract the line stats from your router? What I'm interested in are the downstream sync, attenuation and noise margin. If you're not sure how, the instructions for a wide range of modem/routers is at http://www.kitz.co.uk/adsl/frogstats.htm
As Simon says, you're getting the right sort of result for the profile and sync speed, but whether your sync speed should be that low is what we need to discover.
Hi Rick
Thanks for your help, I've extracted some figures, I hope these are what you need
ADSL
Type.................Interleave
Status................SHOWTIME
Data Rate..................Down....................Up
1664 448
Noise 14 19
atten 48 31
Bob
Hi Bob
Those are the figures I need. :)
You have a 48db d/s attenuation. At that sort of figure, I'd expect you to sync at around 6000kbps (I sync at 3300 on 56db). You seem to have a noise margin of 15db, which suggests your line has been unstable. For every extra 3db of noise margin you have, you will lose 5-700k in sync speed, so I'd expect your line to be achieving at least 3500-4000.
There are two possibilities. One is a line fault (or poor condition line), the other is an issue with your internal wiring. How many phone sockets do you have, how is the router connected (ie to which socket and does it use an extension cable, if so is that flat or round) and do you have an NTE5 master socket, the type where you can remove the bottom portion of the face plate?
Rick
I think you may have hit the button, the telephone wiring in the house is the same as when it was built in the 60's, there are extentions but I suspect not fitted by BT, the router is connected to one of those extentions I thought it would be OK because the phone was OK on that line, there is a master skt but it is one of the older plug in type fitted just after the jack type
was modified. It seems I would have to bring in BT to update the system, but I think that may be a bit expensive.
Bob
Quote from: talos on Jan 11, 2008, 11:53:21
It seems I would have to bring in BT to update the system, but I think that may be a bit expensive.
I've just updated my internal wiring and the sync speed has almost doubled. You may be able to update it yourself depending on where your BT termination point lies, and if you feel confident enough to undertake such a project. Feel free to ask any questions. :)
That sort of wiring could well have an impact, Bob. It was fine for voice, and to be fair to BT, no-one had thought of ADSL at the time.
You may be able to get the work done cheaply, or even free, if you tell BT that you want to put in some extensions, but you've nothing to wire them to. I've heard of people getting an NTE5 master socket fitted free in such circumstances. If you talk nicely to the BT engineer, he'd probably connect in the extensions you wanted from the wiring that's already in place.
I can but ask!
Problem is I ditched BT for TalkTalk some time ago, so they may not be sympathetic.
Thank you to Adam for your kind offer but I am getting a bit doddery in my old age and my mind wants to do the job, but I'm afraid my body wont let me. :sigh:
I know just how you feel. :(
I have still never managed to do a speedtest since joining idnet in November.....maybe I'm just unlucky!
Sadly there are no shortcuts or tricks, though I do recommend using IE rather than Firefox. Essentially, it depends on you arriving when they have a spare slot.
Quote from: tfw7 on Jan 14, 2008, 18:53:28
I have still never managed to do a speedtest since joining idnet in November.....maybe I'm just unlucky!
Strange, I have carried out quite a few recently, no problem.
Same here couldnt get it working on firefox, IE7 worked fine.
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 3000 kbps
DSL connection rate: 832 kbps(UP-STREAM) 3776 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 2744 kbps
still not good though.
What's your attenuation and noise margin, Dean?
Broadband Link – Statistics
DSL Down Up
Current Rate: 3776 kbs 832 kbs
Max Rate: 4764 kbs 896 kbs
Current Connection:
Current Noise Margin: 14.0 dB 8.0 dB
Current Attenuation: 50.2 dB 31.5 dB
Current Output Power: 18.8 dBm 11.9 dBm
14 IS HIGH normally sits at 8-10 and when a train goes past drops to 4-6 2 trains within 15 seconds and im down to 1-4.
Is your target 15db then, Dean? The speed doesn't look too bad if that's the case (and it sounds like you still need a lot in hand until Virgin switch to hydrogen cells).
I know this may sound strange.
BUT I DON'T CARE at the moment. :P
my connection is relatively stable, speed is adequate for voip etc (why i have the supermax package for upload speed). im not chasing a profile increase at the moment.
Once the extension is completed and i have rewired all the bt side THEN i will start chasing the highest speed etc i can get, until then no point would be a waste of time for everyone (and i estimate i have spent apx 10 working days working on my adsl line getting this far) ::)
Dean
Sounds like a plan. :)
Even when i do get the line sorted the first request will be to get interleaving switched off.
better to have a slower more stable line with interleaving off than a quicker one with it on -
for me anyway's.
voip and games work better with interleaving off. (reduced ping times for one)
BT may show some reluctance if you have a high margin, of course. :(
All,
My current router stats:
Up Speed Down Speed SNR Margin Loop Att.
832000 6784000 5.5 36.0
My BT profile is 5,500 methinks that is a bit low or am I been greedy here ?
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 5500 kbps
DSL connection rate: 832 kbps(UP-STREAM) 6784 kbps(DOWN-STREAM)
Thanks,
Etienne
Hi Etienne and welcome to the forum have a karma. :) :welc: :karmic:
That profile is correct for your sync speed, you need to achieve 6816k to take the next step. It may be that you could do this with a little work on your phone wiring, depending on how that is laid out.
Rik,
Thanks for that, after reading your FAQ I think I will need to add filters for my Sky+ and Multiroom boxes to see if this improves matters a bit.
Etienne
Quote from: etienneg on Jan 15, 2008, 18:00:54
My BT profile is 5,500 methinks that is a bit low or am I been greedy here ?
It's the correct profile for that sync, believe it or not. Actually, you're right on the edge there. All you need is to sync 32k higher and you'll achieve a 6000k profile. It's an annoying system, I know. :laugh:
Quote from: etienneg on Jan 15, 2008, 22:44:52
Thanks for that, after reading your FAQ I think I will need to add filters for my Sky+ and Multiroom boxes to see if this improves matters a bit.
TBH, Etienne, if they aren't filtered I'm amazed the system is working at all, let alone at those speeds.
Just got connected 30 mins ago, first time in a year i have been able to untick encryption on my client, just started a film to check the speeds, now its not the fastest of sites and am just hitting 85k, i then went on a fast torrent site and tried, i stopped the d/l after 20 secs and was hitting 500k and still rising, i know it takes 10 days to settle, so i hope evrythings sweet..lol, anyway just ran the speedtest and these are my results...are they ok, dont know much about it...thanks
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 5000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 6464 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 4391 kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Welcome to happy land, have a karma to celebrate.
Your profile is 500 behind what it should be, that will settle down over the next few days. Your line may be capable of more, so if you can post your downstream sync speed, noise margin and attenuation, we'll give you an opinion.
Thanks a lot Rik, ive now slipped down to a very slow 21k, but am going to panic yet,how do i go about getting my sync speed and noise margin etc to post....thanks
Rather than re-invent the wheel, take a look here for instructions on most modems/routers:
http://www.kitz.co.uk/adsl/frogstats.htm
Quote from: Barndog on Jan 16, 2008, 14:07:51
Thanks a lot Rik, ive now slipped down to a very slow 21k, but am going to panic yet,how do i go about getting my sync speed and noise margin etc to post....thanks
Never go by the speed you get from torrents. The BT speed tester is thought of as the best test (in terms of how 'genuine' the results are) but some others are BroadbandMax (http://www.speedtest.bbmax.co.uk/) and Speedtest.net (http://www.speedtest.net).
It looks like you've got a very decent sync and your profile is almost right for your rate; it'll update itself in a few days. You might be able to get a bit more out of your line, depending on your current setup.
Note that if you were on a like for like Max product with your previous provider, you won't have a new 10 day training period :)
Well im connected at the same as i was with pipex which is 6.4 mb, so are you saying my speeds will not get any better after 10 days?...thanks
Your speed will, but that's because your profile should be 5500k for your current sync rate. But you won't sync higher as this is to do with the quality of your line/distance from the exchange, not the ISP.
Saying that, there may be elements of your setup that can be bettered to improve your sync, thus potentially giving you a higher profile, and therefore higher speed.
:)
The difference you will notice being with IDNet is that you will actually achieve the speed your line is capable of, rather than being limited to what Pipex's systems are!
Quote from: etienneg on Jan 15, 2008, 18:00:54
All,
My current router stats:
Up Speed Down Speed SNR Margin Loop Att.
832000 6784000 5.5 36.0
My BT profile is 5,500 methinks that is a bit low or am I been greedy here ?
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 5500 kbps
DSL connection rate: 832 kbps(UP-STREAM) 6784 kbps(DOWN-STREAM)
Thanks,
Etienne
I used the master socket and got a slightly better reading i.e. the plus 16k which would take me into 6000k profile. Have now installed two best quality microfilters in series (Filters are recommended in FAQ ).
Now get :
ADSL Status Mode State Up Speed Down Speed SNR Margin Loop Att.
G.DMT SHOWTIME 832000 6816000 5.5 36.0
which means I get 6000k profile hurrah!
I think I am very lucky as I am 2097m away from exchange according to www.samknows.com which predicts 4500k rather than 681600....Score !
Thanks for your help all !
Great result! Enjoy your extra speed and thanks for coming back to let us know!
Quote from: etienneg on Jan 29, 2008, 21:40:47
I used the master socket and got a slightly better reading i.e. the plus 16k which would take me into 6000k profile. Have now installed two best quality microfilters in series (Filters are recommended in FAQ ).
Now get :
ADSL Status Mode State Up Speed Down Speed SNR Margin Loop Att.
G.DMT SHOWTIME 832000 6816000 5.5 36.0
which means I get 6000k profile hurrah!
I think I am very lucky as I am 2097m away from exchange according to www.samknows.com which predicts 4500k rather than 681600....Score !
Thanks for your help all !
Excellent result. It's always nice to prove the availability checker wrong. >:D
ADSL Nation wins again. :)
Is this any good , i am 0.6 miles form exchange ?
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 4000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 5280 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 3597 kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
For that sync speed, your profile should be 500k higher, so I suspect you haven't maintained the sync speed over a period.
To say whether the figures are good for you line, we need to know your downstream attenuation and noise margin - Kitz (http://www.kitz.co.uk/adsl/frogstats.htm) will tell you how to extract them (hopefully).
Modem Status
Connection Status Connected
Us Rate (Kbps) 448
Ds Rate (Kbps) 5280
US Margin 19
DS Margin 9
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 23
US Line Attenuation 13
Peak Cell Rate 1056 cells per sec
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 72
CRC Tx Interleaved 5
Path Mode Interleaved
DSL Statistics
Near End F4 Loop Back Count 0
Near End F5 Loop Back Count 0
For a downstream attenuation of 23db, I'd expect you to sync at 8128. You seem to have a target noise margin of 9db, but that would only reduce the sync by 500 or so.
That suggests, therefore, that you have one of three problems:
1) Internal phone wiring picking up noise
2) Router
3) A BT line fault
If you can eliminate the first two, then ask IDNet to test your line and arrange an engineer if necessary. It's vital that you do all you can to eliminate any problems on your side of the master socket, though, as that would cost you £160+.
I will do some more checks on my line and all boxes but my exchange is showing that Virtual paths: Red
so the exchange might have a problem too .
Quote from: RA-1972 on Jan 30, 2008, 18:29:33
Is this any good , i am 0.6 miles form exchange ?
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 4000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 5280 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 3597 kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
You should be able to achieve full sync of 8,128k with attenuation that good. I suspect it's noise being picked up by internal wiring that's the issue here.
Do you have a NTE5 master socket (http://www.readman.dsl.pipex.com/other/UKphonecatwiring_files/image012.jpg)? If so, could you remove the faceplate (as shown in the picture) and connect your modem/router to the test socket (the socket behind the faceplate). Then re-post your stats. This bypasses all the extension wiring and it helps us see whether extension wiring is indeed picking up noise. If it is, there are a couple of options, but let's see what happens first. :)
Could have sworn I heard an echo ..........................
:)
Quote from: RA-1972 on Jan 30, 2008, 18:54:31
I will do some more checks on my line and all boxes but my exchange is showing that Virtual paths: Red
so the exchange might have a problem too .
It wouldn't affect sync speeds, though, only throughput.
this is router status now , straight into box .
Modem Status
Connection Status Connected
Us Rate (Kbps) 448
Ds Rate (Kbps) 7616
US Margin 21
DS Margin 10
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 21
US Line Attenuation 13
Peak Cell Rate 1056 cells per sec
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 0
CRC Tx Interleaved 5
Path Mode Interleaved
DSL Statistics
Near End F4 Loop Back Count 0
Near End F5 Loop Back Count 0
I will do a BT speed test later and see what it comes up with u have to wait 3 hours between test.
That looks like your wiring is the problem, it's as clear cut as I've ever seen, even the speed fits the reduction I predicted for the 9db margin.
Have a look at the wiring guide:
http://www.idnetters.co.uk/forums/index.php?topic=1904.msg31528#msg31528
Quote from: RA-1972 on Jan 30, 2008, 19:13:13
this is router status now , straight into box .
Modem Status
Connection Status Connected
Us Rate (Kbps) 448
Ds Rate (Kbps) 7616
US Margin 21
DS Margin 10
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 21
US Line Attenuation 13
Peak Cell Rate 1056 cells per sec
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 0
CRC Tx Interleaved 5
Path Mode Interleaved
DSL Statistics
Near End F4 Loop Back Count 0
Near End F5 Loop Back Count 0
I will do a BT speed test later and see what it comes up with u have to wait 3 hours between test.
Is this in the front of the master socket, or actually behind the faceplate? It's a lot better, but I still think you should get full sync.
Either way, wiring is the issue, so have a read of the guide Rik posted. In summary, if you could site the router at the master socket, a filtered faceplate is the way to go. If not, removing the ring wire from all sockets and using quality filters will be better. :)
Ok thanks for the help guys.
Re test straight from master plug.
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 4500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 7616 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 4208 kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
This shows that, since the last BT speedtest earlier this evening, your profile has already gone up one step to 4.5mbps.
If you keep the current sync speed of 7616kbps, your profile will rise further.
Quote from: RA-1972 on Jan 30, 2008, 22:32:22
Re test straight from master plug.
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 4500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 7616 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 4208 kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
Okay, so we've proved that your internal wiring is the problem (not uncommon). Obviously at present your profile does not match the new sync; for it to increase, you'll need to stay sync'd at that rate for a few days.
So, where do we go from here? You have two options. The best is to fit a filtered faceplate, such as the ADSL Nation XTE-2005 (http://www.adslnation.co.uk/products/xte2005.php) and site the router at the master socket, preferably with a short, twisted-pair cable. If this isn't possible, removing the ring wire (http://www.kitz.co.uk/adsl/lowSNR.htm) (scroll towards the bottom of the page) from all sockets should help a lot.
Let us know how you get on. :)