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Technical News & Discussion => IDNet Help => Topic started by: Malc on Mar 29, 2008, 14:54:56

Title: Site Problems?
Post by: Malc on Mar 29, 2008, 14:54:56
Just wondering, is it me, or has the site gone down a couple of times recently?
Title: Re: Site Problems?
Post by: Rik on Mar 29, 2008, 14:55:18
It has, Malc, and email is acting up too. :(
Title: Re: Site Problems?
Post by: madasahatter on Mar 29, 2008, 14:55:32
It's not just you Malc  :(
Title: Re: Site Problems?
Post by: Malc on Mar 29, 2008, 14:57:13
Sometimes when I press post, nothing happens and I have to start a new tab.

BTW I ditched firefox, unfortunately, on a few of my BT sites where I have to log in, they won't load  >:(
Title: Re: Site Problems?
Post by: J!ll on Mar 29, 2008, 17:51:09
So who locked the door?   :rant2:   >:D
Title: Re: Site Problems?
Post by: Sebby on Mar 29, 2008, 17:53:29
We're back. ;D
Title: Re: Site Problems?
Post by: Rik on Mar 29, 2008, 17:54:55
We are indeed. A switch failed at Telecity, unfortunately, it was in front of us, the IDNet site, one of the authentication servers and the mail server (Trevor). I'm just going to go an test the latter...
Title: Re: Site Problems?
Post by: scook94 on Mar 29, 2008, 17:55:23
That was unpleasant...  :(
Title: Re: Site Problems?
Post by: Sebby on Mar 29, 2008, 17:55:48
Mail is now working fine here. :thumb:
Title: Re: Site Problems?
Post by: J!ll on Mar 29, 2008, 17:56:28
I don't like the sound of Trevor  >:D
Title: Re: Site Problems?
Post by: madasahatter on Mar 29, 2008, 18:00:41
Quote from: Sebby on Mar 29, 2008, 17:53:29
We're back. ;D

:phew:

That was a nasty few hours  :(
Title: Re: Site Problems?
Post by: Rik on Mar 29, 2008, 18:04:03
Trevor's OK, it wasn't his fault, nor Samson's. Even Clunker was OK, rather it was all down to a pesky switch. Guess where the first signs were picked up? Right, here in the forum - we now double as an early warning device! :)
Title: Re: Site Problems?
Post by: Sebby on Mar 29, 2008, 18:04:38
Indeed, Rik.  ;)
Title: Re: Site Problems?
Post by: Philip on Mar 29, 2008, 18:05:29
I thought Trevor had been given a good seeing to a while back?
Title: Re: Site Problems?
Post by: madasahatter on Mar 29, 2008, 18:05:35
Quote from: Rik on Mar 29, 2008, 18:04:03
Right, here in the forum - we now double as an early warning device! :)

Hurrah! for us indeed  ;D
Title: Re: Site Problems?
Post by: Cookiemonster on Mar 29, 2008, 18:07:30
Well i'm glad it's sorted! But all that down time gave me time to enjoy my chinese!! :hungry: :choc: :hehe:
Title: Re: Site Problems?
Post by: Rik on Mar 29, 2008, 18:07:37
Useful tip from Simon (D). One of the DNS servers was behind the switch. Windows insists on using the pair alternately, even if one isn't replying, which made for some serious slowness when browsing. Entering the working DNS into Windows (NOT the router) will fix that. I had switched to OpenDNS, as most people wouldn't know which DNS wasn't working.
Title: Re: Site Problems?
Post by: Rik on Mar 29, 2008, 18:08:26
Quote from: The Doctor on Mar 29, 2008, 18:05:29
I thought Trevor had been given a good seeing to a while back?

He had, Philip, and was an innocent bystander, but off from us by an errant switch. :)
Title: Re: Site Problems?
Post by: Philip on Mar 29, 2008, 18:12:53
Quote from: Rik on Mar 29, 2008, 18:08:26
He had, Philip, and was an innocent bystander, but off from us by an errant switch. :)
my apologies to him then for blaming him, but he'd better watch out, I'm watching  :thumb:
Title: Re: Site Problems?
Post by: madasahatter on Mar 29, 2008, 18:14:23
Quote from: jester212 on Mar 29, 2008, 18:07:30
But all that down time gave me time to enjoy my chinese!! :hungry:

I'me very :hungry: - not had anything to eat since breakfast cos I'm going to an all you can eat Chinese tonight, and I wanted to make sure that I get my moneys worth  ;)
Title: Re: Site Problems?
Post by: Rik on Mar 29, 2008, 18:15:28
Sorry, Mad, we've had to extend all shifts to cover the downtime. You now finish at 20:55.  >:D
Title: Re: Site Problems?
Post by: Philip on Mar 29, 2008, 18:16:48
just a reminder then Rik, I need next Saturday from 5pm to 8pm off  :thumb:
Title: Re: Site Problems?
Post by: Rik on Mar 29, 2008, 18:17:16
OK, I'll put it on the calendar, Philip. :)
Title: Re: Site Problems?
Post by: madasahatter on Mar 29, 2008, 18:17:36
Quote from: Rik on Mar 29, 2008, 18:15:28
Sorry, Mad, we've had to extend all shifts to cover the downtime. You now finish at 20:55.  >:D

:bawl:

NNNNNNNNNNNNNNNNNNNNNNNOOOOOOOOOOOOOOOOOOOOOOOOOOOoo - I want my food  ;D
Title: Re: Site Problems?
Post by: J!ll on Mar 29, 2008, 18:17:57
Quote from: madasahatter on Mar 29, 2008, 18:14:23
I'me very :hungry: - not had anything to eat since breakfast cos I'm going to an all you can eat Chinese tonight, and I wanted to make sure that I get my moneys worth  ;)


So am I, may see you later then  >:D
Title: Re: Site Problems?
Post by: madasahatter on Mar 29, 2008, 18:19:09
Quote from: J!ll on Mar 29, 2008, 18:17:57

So am I, may see you later then  >:D

Cool - I'll be wearing a red carnation (nothing else)  ;D
Title: Re: Site Problems?
Post by: D-Dan on Mar 29, 2008, 18:19:53
Quote from: Malc on Mar 29, 2008, 14:57:13
BTW I ditched firefox, unfortunately, on a few of my BT sites where I have to log in, they won't load  >:(

Noooo - don't ditch FF. Install IETab instead. Then when you really need it you can switch to the IE rendering engine within FF. Even works with MS Update.

Honest - you don't need IE  :D
Title: Re: Site Problems?
Post by: Rik on Mar 29, 2008, 18:20:36
Quote from: madasahatter on Mar 29, 2008, 18:17:36
:bawl:

NNNNNNNNNNNNNNNNNNNNNNNOOOOOOOOOOOOOOOOOOOOOOOOOOOoo - I want my food  ;D

I could feed you one of Sue's chip butties? :)
Title: Re: Site Problems?
Post by: J!ll on Mar 29, 2008, 18:22:02
Quote from: madasahatter on Mar 29, 2008, 18:19:09
Cool - I'll be wearing a red carnation (nothing else)  ;D

OK, will be easy to spot then  ;)
Title: Re: Site Problems?
Post by: Rik on Mar 29, 2008, 18:24:41
Quote from: madasahatter on Mar 29, 2008, 18:19:09
Cool - I'll be wearing a red carnation (nothing else)  ;D

Duct tape or pin??  :o
Title: Re: Site Problems?
Post by: J!ll on Mar 29, 2008, 18:26:08
 :lol: he aint thought that far  :D
Title: Re: Site Problems?
Post by: Rik on Mar 29, 2008, 18:27:41
It was the first thing which came to mind, but then Mad is probably a fakir and will opt for the pin!  :eek4:
Title: Re: Site Problems?
Post by: J!ll on Mar 29, 2008, 18:28:41
Then he may need my services  ;D (professional!  :P)
Title: Re: Site Problems?
Post by: Malc on Mar 29, 2008, 18:38:45
Quote from: Rik on Mar 29, 2008, 18:07:37
Useful tip from Simon (D). One of the DNS servers was behind the switch. Windows insists on using the pair alternately, even if one isn't replying, which made for some serious slowness when browsing. Entering the working DNS into Windows (NOT the router) will fix that. I had switched to OpenDNS, as most people wouldn't know which DNS wasn't working.


??? I have no idea what this does or how to do it, but it sounds interesting
Title: Re: Site Problems?
Post by: Malc on Mar 29, 2008, 18:41:42
Quote from: D-Dan on Mar 29, 2008, 18:19:53
Noooo - don't ditch FF. Install IETab instead. Then when you really need it you can switch to the IE rendering engine within FF. Even works with MS Update.

Honest - you don't need IE  :D

I tried that, but I couldnt save my password and login on a few BT sites and had to keep typing thiem in. Some are quite long.  :sigh:
Title: Re: Site Problems?
Post by: Rik on Mar 29, 2008, 18:43:27
Quote from: Malc on Mar 29, 2008, 18:38:45

??? I have no idea what this does or how to do it, but it sounds interesting

Start > Settings > Network Connections. Select your connection, select Properties. Select TCP/IP, select Properties. Select "Use the following DNS server addresses, and enter the OpenDNS servers, 208.67.222.222, 208.67.220.220. Click OK, job done.

Don't do it in the router, as this forces re-authentication which might well have failed.

How's that, Malc? :)
Title: Re: Site Problems?
Post by: Malc on Mar 29, 2008, 18:50:33
I have 2 network settings

Local area Connection (Attansic L1 Gigabit Ethernet 10/100/1000)

1394 Connection (1394 net adaptor)

How come I've 2 and which do I use, is one my old modem?
Title: Re: Site Problems?
Post by: Rik on Mar 29, 2008, 18:51:45
Ignore the 1394, that's Firewire which, for some reason, Windows thinks is a network. You want the Gigabit.
Title: Re: Site Problems?
Post by: Philip on Mar 29, 2008, 18:55:10
Quote from: Rik on Mar 29, 2008, 18:17:16
OK, I'll put it on the calendar, Philip. :)
:thumb:
Title: Re: Site Problems?
Post by: Malc on Mar 29, 2008, 19:05:15
Properties. Select "Use the following DNS server addresses, and


I dont have that in properties, think I can't do it.

[attachment deleted by admin]
Title: Re: Site Problems?
Post by: Rik on Mar 29, 2008, 19:08:37
That doesn't look like you've selected TCP/IP from the list, Malc.
Title: Re: Site Problems?
Post by: Malc on Mar 29, 2008, 19:12:08
I doulbe clicked on Local Area Connection, (bottom right window) got the connection status window (centre'ish), then clicked on properties, and got the window (top left) LAC Properties

with general/ advanced accross the top.
Title: Re: Site Problems?
Post by: Rik on Mar 29, 2008, 19:15:25
OK, then scroll down to Internet Protocol (TCP/IP), then properties from there.
Title: Re: Site Problems?
Post by: Malc on Mar 29, 2008, 19:20:05
Eventually, that was hard work wasn't it?

:thumb:
Title: Re: Site Problems?
Post by: Rik on Mar 29, 2008, 19:26:16
No, it's a bit hidden away, Malc. Thing is, doing it this way, you can change it at any time without disturbing your PPP session. If you change it in the router, it drops PPP and re-authenticates which, today, would have been a lost connection. If you remember this trick, any time you think there might be a problem with IDNet's servers, you can quickly change with this switch.
Title: Re: Site Problems?
Post by: Malc on Mar 29, 2008, 19:26:59
Do I leave it like that all the time now?
Title: Re: Site Problems?
Post by: Rik on Mar 29, 2008, 19:28:43
Up to you. I've switched back by changing the radio button to get the DNS automatically, but you can stay with OpenDNS if you prefer (it does have some advantages for parents as you can block unsuitable sites).
Title: Re: Site Problems?
Post by: Simon on Mar 29, 2008, 20:44:13
Quote from: Rik on Mar 29, 2008, 18:43:27
Start > Settings > Network Connections. Select your connection, select Properties. Select TCP/IP, select Properties. Select "Use the following DNS server addresses, and enter the OpenDNS servers, 208.67.222.222, 208.67.220.220. Click OK, job done.

Don't do it in the router, as this forces re-authentication which might well have failed.

How's that, Malc? :)

That's quite good, but is there a way to store the DNS server addresses, so you can simply switch by selecting the radio button?  When I go back to automatic DNS, the Open entries disappear.
Title: Re: Site Problems?
Post by: esh on Mar 30, 2008, 00:08:48
Looks like I missed all the excitement.

I didn't experience any slow browsing today... I guess I got lucky the BIND server here picked up on the DNS not responding?

If there's anything I hate it's a faulty switch...
Title: Re: Site Problems?
Post by: Inactive on Mar 30, 2008, 02:22:08
Quote from: Rik on Mar 29, 2008, 18:27:41
It was the first thing which came to mind, but then Mad is probably a fakir and will opt for the pin!  :eek4:

Tch...tch.. ;D
Title: Re: Site Problems?
Post by: Colin Burns on Mar 30, 2008, 04:24:32
think the bigest thing i hate are emo web servers that blow ram PSU and NIC all at the same time and have to make a international phone call to tell layered tech tech support how to diagnoise linux kernal panic.

Do IDNet Offer coloction or whaterver it is

but i didnt notice any slow speeds but thats cause i was asleep or at work all day. which sucks cause i was meant to be off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

no wonder i post at stupid times in the morning can we not get some more people on at 12 - 6 am when i get infront of my computer :thumb:
Title: Re: Site Problems?
Post by: madasahatter on Mar 30, 2008, 08:41:27
Quote from: Rik on Mar 29, 2008, 18:27:41
It was the first thing which came to mind, but then Mad is probably a fakir and will opt for the pin!  :eek4:

:lol:

Jill was right - I hadn't thought that far, and a pin would definitely have been out - not keen on pain of any kind. ;)

Anyway, the starving myself worked - I ate loads - and then loads more. And best of all, I was invited out so I didn't have to pay for a thing  ;D
Title: Re: Site Problems?
Post by: Rik on Mar 30, 2008, 08:47:06
Quote from: Simon on Mar 29, 2008, 20:44:13
That's quite good, but is there a way to store the DNS server addresses, so you can simply switch by selecting the radio button?  When I go back to automatic DNS, the Open entries disappear.

Unfortunately, no. :(
Title: Re: Site Problems?
Post by: Rik on Mar 30, 2008, 08:48:28
Quote from: Colin Burns on Mar 30, 2008, 04:24:32
no wonder i post at stupid times in the morning can we not get some more people on at 12 - 6 am when i get infront of my computer :thumb:

Adam's often around at that sort of time, Colin. :)
Title: Re: Site Problems?
Post by: Rik on Mar 30, 2008, 08:49:28
Quote from: esh on Mar 30, 2008, 00:08:48
If there's anything I hate it's a faulty switch...

We weren't too keen either. ;)
Title: Re: Site Problems?
Post by: Rik on Mar 30, 2008, 08:49:57
Quote from: Inactive on Mar 30, 2008, 02:22:08
Tch...tch.. ;D

I thought you'd be the one to pick it up, In. ;)
Title: Re: Site Problems?
Post by: Den on Mar 30, 2008, 09:01:18
Quote from: madasahatter on Mar 30, 2008, 08:41:27
:lol:
and a pin would definitely have been out - not keen on pain of any kind. ;)


:zip: :evil:
Title: Re: Site Problems?
Post by: Colin Burns on Mar 31, 2008, 01:25:40
hmmm is there any one to talk to tonight
Title: Re: Site Problems?
Post by: Rik on Mar 31, 2008, 08:38:39
Apparently not. ;)
Title: Re: Site Problems?
Post by: Inactive on Mar 31, 2008, 11:01:29
I was around, but doing something else. ;)
Title: Re: Site Problems?
Post by: Malc on Mar 31, 2008, 11:49:52
Quote from: Inactive on Mar 31, 2008, 11:01:29
I was around, but doing something else. ;)


Say no more  :no:
Title: Re: Site Problems?
Post by: Rik on Mar 31, 2008, 11:51:38
That's twice today that In's left himself 'open to interpretation', Malc. He's slipping - it must be siesta withdrawal symptoms. :)
Title: Re: Site Problems?
Post by: Malc on Mar 31, 2008, 11:57:25
Or the wines not out of his system yet
Title: Re: Site Problems?
Post by: Malc on Mar 31, 2008, 12:20:12
The site seems very slow to respond when I press post, is it the site, or is it 'cos I'm at work and using the pipex / toscalli (delete as appropreate) mess?
Title: Re: Site Problems?
Post by: Rik on Mar 31, 2008, 12:22:57
It's OK here, Malc.
Title: Re: Site Problems?
Post by: Inactive on Mar 31, 2008, 12:24:09
Testing..  ;)

All OK. ;)
Title: Re: Site Problems?
Post by: Malc on Mar 31, 2008, 12:42:18
Stupid question really, I should gave known it would be pipex's fault.

Well, either them or Gordon Brown  :whistle:
Title: Re: Site Problems?
Post by: Inactive on Mar 31, 2008, 12:46:54
Quote from: Rik on Mar 31, 2008, 11:51:38
That's twice today that In's left himself 'open to interpretation', Malc. He's slipping - it must be siesta withdrawal symptoms. :)

That is in part true Rik, i always take about a week to get back in things..  ;D
Title: Re: Site Problems?
Post by: Rik on Mar 31, 2008, 12:47:38
Quote from: Malc on Mar 31, 2008, 12:42:18
Well, either them or Gordon Brown  :whistle:

Or both.  >:D
Title: Re: Site Problems?
Post by: Rik on Mar 31, 2008, 12:48:05
Quote from: Inactive on Mar 31, 2008, 12:46:54
That is in part true Rik, i always take about a week to get back in things..  ;D

I can believe that, In, the lifestyle change must be very noticeable.
Title: Re: Site Problems?
Post by: Malc on Mar 31, 2008, 12:58:11
The difference I find is, is everything happens at pace here compared to (in my case) the Philippines.

Except pipex, of course.
Title: Re: Site Problems?
Post by: Rik on Mar 31, 2008, 12:58:55
Pipex happens at pace, Malc. Just a different one...  ::)
Title: Re: Site Problems?
Post by: Inactive on Mar 31, 2008, 12:59:52
Very, very different, I was for instance, walking along the beach this time last week, that was after I had walked around the town looking at the Fallas, afternoon, a visit to Carrefour, no Spanish in shop in afternoon.. ;) .. all having a Siesta.

Then back home, up on to the roof terrace with a cuppa, taking in the fragrance of the orange blossom.

Enough, I am getting 2nd Home Sick already. ;D
Title: Re: Site Problems?
Post by: Rik on Mar 31, 2008, 13:08:59
You'll have us all packing to come with you if you're not careful, In. :)