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Technical News & Discussion => IDNet Help => Topic started by: David on May 24, 2008, 23:03:37

Title: Speed so slow,any one else ?
Post by: David on May 24, 2008, 23:03:37
Hi all my speeds have been slow all week but today Im getting under 1mps ...last test showed 850 down 371 up.timed out a few times anyone else on the slow side ?
Title: Re: Speed so slow,any one else ?
Post by: scook94 on May 24, 2008, 23:09:47
Not really, speedtested just now at ~2900kbps, I get 4000kbps on a good day....
Title: Re: Speed so slow,any one else ?
Post by: merlin on May 24, 2008, 23:11:24
just done a test , slightly up if anything, gw5 btw
Title: Re: Speed so slow,any one else ?
Post by: Sebby on May 24, 2008, 23:34:00
I've moved this to IDNet Help. :)

I've got no speed problems here on gw5. I'm getting the maximum possible throughput for my profile.

What are your stats looking like? Could you run a BT speed test to see if this is a profile issue?
Title: Re: Speed so slow,any one else ?
Post by: David on May 24, 2008, 23:38:12
Quote from: Sebby on May 24, 2008, 23:34:00
I've moved this to IDNet Help. :)

I've got no speed problems here on gw5. I'm getting the maximum possible throughput for my profile.

What are your stats looking like? Could you run a BT speed test to see if this is a profile issue?
Will do that now Sebby thanks.(just timed out ) will run one now
Title: Re: Speed so slow,any one else ?
Post by: Sebby on May 24, 2008, 23:38:50
Okay, thanks. It's always best to try and rule this out first. :)
Title: Re: Speed so slow,any one else ?
Post by: David on May 24, 2008, 23:55:14
    IP profile for your line is - 3000 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  4160 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 1176 kbps

Here you go Sebby,Im usually around 5.8 Down with 371 up !dont know how to get stats im afraid,hope this helps
Title: Re: Speed so slow,any one else ?
Post by: Sebby on May 25, 2008, 00:02:03
Well you're sync'd at 4160k, so if you're saying you usually get throughput of around 5.8Mb, there's some extra noise around that is affecting your sync - a reboot might solve this if the noise has subsided since the last sync.

The profile is wrong (should be 3500k), which suggests there has probably been some instability of late, but this will catch up within a few days.

All that said, that doesn't get away from the fact that throughput is very low for the current profile. Given that we are both on gw5, I would be inclined to think this is an exchange issue, perhaps maintenance.
Title: Re: Speed so slow,any one else ?
Post by: David on May 25, 2008, 00:05:21
Thanks Sebby
Title: Re: Speed so slow,any one else ?
Post by: RA-1972 on May 25, 2008, 00:29:53
All good here on gw5.

 

Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 7150 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  8128 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 6681 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.

 
Title: Re: Speed so slow,any one else ?
Post by: Sebby on May 25, 2008, 00:36:38
I tried to do a speed test, but I get that dreaded java socket error. ::)
Title: Re: Speed so slow,any one else ?
Post by: Inactive on May 25, 2008, 00:37:51
Just run a speed test at DSL Zone, it's showing 6603, so no problems here.


On dsl4. :)
Title: Re: Speed so slow,any one else ?
Post by: Inactive on May 25, 2008, 01:09:44
http://www.dslzoneuk.net/speedtest/speedtest.php?id=859294

And another. ;)
Title: Re: Speed so slow,any one else ?
Post by: Sebby on May 25, 2008, 01:21:09
Nice. ;)
Title: Re: Speed so slow,any one else ?
Post by: BrianM on May 25, 2008, 18:29:32
 Just tested on speedtest.net.  This is a normal result for me.  dsl4

Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 5500 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  6816 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 3664 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.  :)
Title: Re: Speed so slow,any one else ?
Post by: Rik on May 25, 2008, 18:31:19
Your throughput is a bit lower than I would expect for that profile, Brian. I'd have thought you should get 4600-4800.
Title: Re: Speed so slow,any one else ?
Post by: Sebby on May 25, 2008, 19:18:45
Yep, same here. It could just be a case of tweaking MTU and RWIN.
Title: Re: Speed so slow,any one else ?
Post by: BrianM on May 25, 2008, 20:52:38
Thanks Rik/Sebby.  Could it be because i'm still using the Thompson 330 modem supplied by wanadoo?  I think maybe i need to update the driver for the Thompson to get a faster speed. I had such terrible download speeds with Orange, (350 on average) and then coming over to IDnet and getting 3800 on average, i'm well happy and reluctant to change anything as things are runnig so well.  I don't play games and not a heavy downloader and don't have any connection problems at all.  Have been thinking of getting a router but undecided.   The phone wire running down the outside wall is 30 odd years old and bell wire with bare connections at the top, so don't know if that would affect the performance of a router or not. Read plenty of useful advice about routers on Idnetters so maybe make the change one day.
Title: Re: Speed so slow,any one else ?
Post by: Sebby on May 25, 2008, 22:50:12
It could well be the driver - it would certainly be updating to the latest (http://www.thomson-broadband.co.uk/codepages/content3.asp?c=7&ProductID=471).

A router is one of the best investment, in my opinion. Despite your old wiring, you're getting a very decent sync (only just over 1Mb off full sync). You could potentially improve it by removing the ring wire, fitting a filtered faceplate, etc, but you might just want to leave it alone. Plus, a router could well improve the sync.

Like I say, for now, I'd certainly consider updating the SpeedTouch drivers. :)
Title: Re: Speed so slow,any one else ?
Post by: Rik on May 26, 2008, 10:16:08
Seconded, :)
Title: Re: Speed so slow,any one else ?
Post by: BrianM on May 26, 2008, 17:20:21
Rik/Sebby.  Just done as you suggested and updated driver for my Thomson 330 and done another speedtest with the following results.

Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 5500 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  6784 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 5073 kbps.

Everything seems to be running ok so far. A big improvement don't you think?  :D

:ithank: both.  :happy:
   


 
Title: Re: Speed so slow,any one else ?
Post by: Rik on May 26, 2008, 17:22:53
Indeed I do, Brian, congratulations.  :thumb:
Title: Re: Speed so slow,any one else ?
Post by: BrianM on May 26, 2008, 17:49:35
Thank you  and a   :karmic: to you and Sebby for the advice, don't think i'll go down the router route just yet, maybe later.  :thumb:
Title: Re: Speed so slow,any one else ?
Post by: Rik on May 26, 2008, 17:53:08
When you do, Brian, you'll love the extra security it gives you. :)
Title: Re: Speed so slow,any one else ?
Post by: Sebby on May 26, 2008, 21:09:38
It certainly looks like the drivers have helped. I'm glad. :)