Email quotas - what are they?

[whistleworm]

Have been a user and fan of Idnet for a number of years, but suddenly struck a problem thus idnetter newbie. Running a small charity we used to send out a newsletter every other month to about 160 people. suddenly we found we were exceeding our hourly quota. Idnet informed us this was now 50 per hour. So we re-jigged the distribution list accordingly. Now we can't send 50 without a good proportion failing. Does anybody know what the quota is or have any suggestions about how best to proceeed?

[Simon]

Hi, and

I don't really know much about this, but when you say 'failing', do you mean 'bouncing', or some other sort of error?  Have you tried rejigging it to send, say, 40 at a time?  The reason for the limit is for spam prevention, I expect, as there always will be, unfortunately, some users who will abuse the system. 

[Baz]

dont think Ive heard that before, thats weird 

[whistleworm]

Thanks for responses. By 'failing' I mean the email bounces back for each individual where it has failed with the message underneath -I can't remember exactly but something like 'failed to deliver message as hourly quota exceeded'.
Yes I know we can rejig the distribution lists ad nauseum so they include only 40 or 30 or 20 email addresses but this is a terrible waste of our time and hugely inefficient. If we know definitively what the quota limit is we can work around it or find another ISP with a more favourable quota. The difficulty is being told it is 50 and then finding it's less!

[Steve]

I can't find any information in the membership domain regarding these limits.

[Lance]

First time I've heard of an hourly quota - must be to stop someone's email being hacked and used for spamming.

[Technical Ben]

Might it be on their end?

[Clive]

dont think Ive heard that before, thats weird 

I have a 50 e-mail max quota with BTInternet which is my e-mail provider.  It's a real nuisance. 

[Archie]

This won't solve your problem but 50 doesn't sound many. I'm Hon. Secretary of a Sailing Club and my e-mail list is just short of two hundred. I have to send it out in two batches. That's not too bad; it's having to wait a whole hour before I can send the second half, if I'm up late and want to go to bed in it's a real pain. Surely there must be some way of getting around this??

[Ray]

I think you'll find these restrictions are fairly common on shared smtp hosting these are the restrictions thay apply to my domain email hosting with 34SP.com: -

In order to keep the shared system as fast as possible for all users, we limit the volume of email each domain is permitted to deliver in any given month. Professional Hosting accounts are allowed to a send a maximum of 500 emails per day as standard (up to 5,000 per month in total). Business Hosting accounts are allowed to send a maximum of 1,000 emails per day as standard (up to 10,000 per month in total).

If you need to deliver more than this, please see the Private SMTP service below.

The maximum recipients per email using shared SMTP is 50 per single mailing.

[Steve]

In other words you tend to get what you pay for!

[andrue]

In other words you tend to get what you pay for!

You can get free email server software. All you need then is a domain (£20 or less for two years) and you can send as many emails as you want. You do have to put up with script kiddies trying to hack their way in night and day but otherwise it's all good   

[Technical Ben]

Sure it's script kiddies and not bigger crime rings trying to get data/bank info?