At the end of my 12months but IDNet packages do not seem to fit my profile

[pctech]

Phew! 

Unless of course the owners were offered a seriously large cheque

[mervl]

  I very much hope it isn't likely either, but I wasn't thinking of them giving up but concentrating on what I'd have thought is the more profitable business packages. Shouldn't say this but I'd even consider paying for a business package to stay with IDNet; but I'd guess what I think of as the "business class" service: the quality network at and out beyond the PoP, fixed IP address, IPv6, no throttling or "hidden" FUP - don't actually matter to many of us residential users: we worry more about the obvious limitations of the local loop, speedtest results and advertised data allowances. I could be wrong, of course. ( But I love the idea of PlusNutters!).

[pctech]

I always tend to look at the ISP's network first.

[pctech]

Though price was the deciding factor at the time I did go with Plusnet but swiftly regretted it.

[Anton]

Though price was the deciding factor at the time I did go with Plusnet but swiftly regretted it.

I'm curious - How did they let you down?

[pctech]

I'm curious - How did they let you down?

Went on their cheap as chips Broadband Your Way option 1 as it was then.

My line has never been great but combined with the heavy traffic management meant the service was unusable.

Personally I think the traffic management appliances were overloaded and I had discussions (at times heated) with technical support about this issue and they would constantly bang on that it was due to my line and that normal browsing should be working with no problems (so called 'gold' traffic such as DNS lookups would often fail or take an age, page loads would take ages)

As a test I upgraded to their pro product and the problems disappeared, by this time though I'd had enough and bought myself out of the remaining contract and went to a non traffic managed ISP.

I moved my line away too and it took 6 months to actually get through the droids on the front line in billing to actually speak to someone who was 'authorised' to actually stop their demands for payment for a line that even BT Wholesale acknowledged had transferred away from them.

BT by another brand, stck to IDNet, Zen, AAISP or any of the smaller ISPs that have put the time and effort into building their own networks and reputations and who don't traffic shape, avoid the 'big boys' like the plague.

I've also used Virgin ADSL which was another interesting experience.

[.Griff.]

I'm also outside the 12 month contract period and I really hope IDnet look at tweaking the FTTC packages in the new year, especially the peak hour periods, otherwise I may be tempted to jump ship.

With the exception of one other ISP (PlusNet) IDNet seem to have the most restrictive/draconian approach to peak hours. AAISP, ADSL24, Aquiss, Vivaciti, Uno Broadband, Eclipse, and Titan all remove peak periods at weekends and have more generous definitions of "peak periods" during the week. AAISP for example lift the "peak period" at 6pm while the other stagger it throughout the evening. Only IDNet have lift the peak period so late in the evening. Others such as Zen have no peak period at all.

As a result I often find myself debating whether to stay up until 0.01AM and leave the PC downloading over night which is something I really don't want to do. If IDNet could just relax the peak periods hours even slightly it would be a big advantage.

[pctech]

I did look at AAISP myself for that reason too but at the time I last reviewed my connection arrangements I was still working shifts so the Peak/off peak thing didn't really suit me.

Now am working office hours and am getting into gaming a bit more I may look again but like IDNet Zen are always very pleasant to deal with so am loathed to leave.

Just for reference I believe aquiss and Titan are entanet resellers so sell the entanet product, I did see when I last looked that entanet had mixed reviews so worth bearing in mind.