IDNet Mail Down

Nerval · Jan 30, 2007, 14:32:33

Don't use it much, but check it from time to time and just got the message:

Failed:The connection to the server has failed. Account: 'IDNet mail', Server: 'mail.idnet.net.uk', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E

cavillas · Jan 30, 2007, 14:39:57

And Me

old Bill · Jan 30, 2007, 14:45:37

And me.

old Bill · Jan 30, 2007, 14:51:12

Back up and runnung now.

cavillas · Jan 30, 2007, 14:52:01

Mines runnung too.

Nerval · Jan 30, 2007, 14:57:55

Hmm, it thought about it , then connected and looked for mail.
So that didn't last long.

stevelondon · Jan 30, 2007, 15:08:04

ditto

cavillas · Jan 30, 2007, 15:19:01

Ok again now though. Or is it just me.

Rik · Jan 30, 2007, 16:20:16

No, it seemed a quick outage, <5 minutes.

OTOH, the forum's a bit sluggish here right now.

cavillas · Jan 30, 2007, 16:47:38

Quote from: rikbean on Jan 30, 2007, 16:20:16
No, it seemed a quick outage, <5 minutes.

OTOH, the forum's a bit sluggish here right now.

I think it's the weight of your fat cat.

Rik · Jan 30, 2007, 16:57:58

Naah, it's more likely just my weight - the cat merely symbolises that.

Simon_idnet · Jan 30, 2007, 21:13:58

Er, the POP3 mail server had an 'unscheduled' reboot today. We've given it a good talking to.

jaydub · Jan 30, 2007, 23:57:23

Quote from: simon on Jan 30, 2007, 21:13:58
Er, the POP3 mail server had an 'unscheduled' reboot today. We've given it a good talking to.

That sounds like a good technical reason for migrating to IDNet then.

Inactive · Jan 31, 2007, 00:31:16

Quote from: simon on Jan 30, 2007, 21:13:58
Er, the POP3 mail server had an 'unscheduled' reboot today. We've given it a good talking to.

Thanks for the honest answer Simon, much appreciated.

Nerval · Jan 31, 2007, 07:48:46

Quote from: Inactive on Jan 31, 2007, 00:31:16
Thanks for the honest answer Simon, much appreciated.

Well he wouldn't do much good coming on here and saying nothing was wrong, would he? Even Minusnet would have said that they took the server down to improve our service.

Rik · Jan 31, 2007, 08:48:03

Quote from: simon on Jan 30, 2007, 21:13:58
Er, the POP3 mail server had an 'unscheduled' reboot today. We've given it a good talking to.

Care to share the words you used, Simon?

cavillas · Jan 31, 2007, 09:13:12

Rude words are not allowed here are they.

Rik · Jan 31, 2007, 09:18:35

Of course not. OTOH, perhaps Simon knows some cabbalistic incantation that we would all find helpful in coaxing recalcitrant hardware back to life.

RJM · Jan 31, 2007, 09:22:04

I am trying to send an email to his person and keep getting it bounced back:-

The following recipient(s) could not be reached:

'@@@@@@@@mac.com' on 31/01/2007 08:52
542 5.7.1 Mail not local to IDnet

I have never had this before. Any ideas?

Rik · Jan 31, 2007, 09:28:36

That looks like a phone call to support to me. It suggests all is not well with the SMTP server, though I could be wrong. The other possibility that strikes me is that the mail address is malformed.

Do you have another email account you could try sending from? If not, PM me with your email addy and I'll send you a Google invite.

If it won't send from another server, it must be the address, if it will, it must be either your email client or IDNet's servers.

I think.

RJM · Jan 31, 2007, 10:37:43

Thanks Rik.

I will try sending from my G-Mail account - didn't think of that!

Looking through my records, the last time I sent this person an e-mail was with my previous ISP with no problems.

Rik · Jan 31, 2007, 11:14:11

An alternative email account is one of the best diagnostic tools I know.

RJM · Jan 31, 2007, 11:36:40

It is a problem with the domain - being sent back by Google as well.

Rik · Jan 31, 2007, 11:42:06

I told you it was a good diagnostic.

The other issue I find alternative mail servers handy for is checking when a recipient's POP server is blacklisting an IP or mail server. There was a period last year when it was impossible to send mail to NTL customers from the Nildram mail servers, for example.