Ping times Jan 28 onwards

[davej99]

Funny you should day that, Rik, I noticed that Telia has dropped out of the routes I was using to Utah, USA, and most other transatlantics. So clearly a lot of work is going on and maybe that is for the better. I was working on my roots too.

[Rik]

Mine have long been pink, Dave.

[davej99]

I think we had better stay away from jokes about pink roots.

[Glenn]

Funny you should day that, Rik, I noticed that Telia has dropped out of the routes I was using to Utah, USA, and most other transatlantics. So clearly a lot of work is going on and maybe that is for the better. I was working on my roots too.

I brought the Roots 30th anniversary DVD last week, it arrived today

[Rik]

I think we had better stay away from jokes about pink roots.

Trust me, the hair in the picture is thinner nowadays.

[Rik]

I brought the Roots 30th anniversary DVD last week, it arrived today

We haven't seen any deliveries since Wednesday. There will be a mass of mail to deliver next week.

[davej99]

I brought the Roots 30th anniversary DVD last week, it arrived today

Why have you bought a DVD about a long gone car maker?

[Rik]

[davej99]

Thanks for that, Rik. Who says banal chatter can't be rewarding.

[Rik]

Not me, I do it all day, Dave.

[Glenn]

Their history dear fellow, now if you can find me a RootEs Sunbeam Alpine cheap but in great condition

[davej99]

Not me, I do it all day, Dave.

OK. I'll call by Holyrood and see you in action.

[rgt247]

C:\Documents and Settings\rgt>tracert www.idnet.com

Tracing route to www.idnet.com [212.69.36.10]
over a maximum of 30 hops:

  1     2 ms     1 ms     2 ms  www.routerlogin.com [192.168.0.1]
  2   157 ms   143 ms   132 ms  telehouse-gw2-lo2.idnet.net [212.69.63.55]
  3   162 ms   162 ms   162 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

  4   132 ms   139 ms   142 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5   122 ms   133 ms   135 ms  redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
  6   167 ms   154 ms   155 ms  www.idnet.net [212.69.36.10]

Trace complete.

The above is after a reboot of router at about 15.30. Was similar yesterday. I am not that bothered but I know how gamers must be feeling........

[Rik]

Re-booting the router just worked for me, Rich. 

[Rik]

OK. I'll call by Holyrood and see you in action.

I'll be well screened.

[JB]

Re-booting the router just worked for me, Rich. 

It does for a while Rik, but then ping times drift upwards again after an hour or two. Maybe that is connected with what Simon is doing, so I'll sit tight and wait.

[Rik]

Can you run PingGraph, JB. If so, let IDNet have the results of that.

[Joel]

back up again

450 to maidenhead.

Can someone please tell me what is going on?? In simple terms...

[Rik]

Not exactly, Joel. IDNet have been working on their peering today, which seems to have caused some of us to lose PPP for a few minutes at arounf 12:40. Following that, my ping times went from ~24ms to around 160ms. I tried dropping PPP to force a fresh connection, but that didn't help. Simon suggested that I do a full re-boot of the router and that reverted things to normal, though he's at a loss to explain why as I re-connected on the same pipe and there is no congestion on the network today.

If a re-boot doesn't work for you, drop an email to support, ideally with a series of ping results or a PingGraph or similar plot.

[davej99]

Simon said, "None of our pipes are congested today."  That is not the same as saying there is no congestion on the network is it?

[Rik]

I took it that's what he meant.

[davee]

My ping times have been a complete joke for last 3 days!     i am a regular pc gamer and its just killed any activity for MP gaming wotsoever.  i sit next to a phone exchange as usually have average pings of 20ms to uk servers.   now i am seeing 150....175ms.  and dataflow is terrible ontop. 
Tried ringing IDnet on friday at 4pm.... they all went home!  "office opening hours till 6 PM" - no one there to answer mid afternoon friday!   i try to ring them on monday... unless they are avoiding answering customers.  Nothing is wrong with any of my equipment.   Its a monthly contract, so they better hurry up and make this right, or i will just move to another isp.  i need normal service back plz.   my ip is <removed - Rik>

[Simon_idnet]

My ping times have been a complete joke for last 3 days!     i am a regular pc gamer and its just killed any activity for MP gaming wotsoever.  i sit next to a phone exchange as usually have average pings of 20ms to uk servers.   now i am seeing 150....175ms.  and dataflow is terrible ontop. 
Tried ringing IDnet on friday at 4pm.... they all went home!  "office opening hours till 6 PM" - no one there to answer mid afternoon friday!   i try to ring them on monday... unless they are avoiding answering customers.  Nothing is wrong with any of my equipment.   Its a monthly contract, so they better hurry up and make this right, or i will just move to another isp.  i need normal service back plz.   my ip is <removed- Glenn>.   

One of the VPs on one of our Centrals has managed to attract double the normal number of login sessions. A reboot of your router should get you onto another VP whilst we try to get this sorted out, again.
Simon

[Rik]

What Simon said, Davee - I've removed your IP address from your post for safety's sake. Welcome to IDNetters.

[Rik]

One of the VPs on one of our Centrals has managed to attract double the normal number of login sessions. A reboot of your router should get you onto another VP whilst we try to get this sorted out, again.
Simon

It'll soon be summer, Simon.