Still can't install MS .NET Framework 3.5 Service Pack 1 etc

Noreen · Feb 05, 2009, 11:59:19

Tried again this morning, it downloads OK, makes a restore point but fails with install. I really don't know what to do about this.

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Rik · Feb 05, 2009, 12:06:50

You can contact Microsoft free of charge when there's an issue with updates, Noreen. Perhaps that would be your best course of action now?

Noreen · Feb 05, 2009, 12:09:42

Any info on how or who, Rik?

Baz · Feb 05, 2009, 12:11:54

ive seen that update in my list but never select it as I dont know what its for

Steve · Feb 05, 2009, 12:13:26

Some one else got this response no help I know

http://groups.google.com/group/microsoft.public.windowsupdate/browse_thread/thread/7c41ee0f8fdce5d3#

Rik · Feb 05, 2009, 12:13:43

Try using the email link at the bottom of this page, Noreen:

http://support.microsoft.com/kb/918165

Noreen · Feb 05, 2009, 12:24:35

Thanks, Rik. I've seen some other reports online of installation failure but with different error codes, for instance http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=348428&forumid=1

Simon · Feb 05, 2009, 12:27:05

How about uninstalling and reinstalling .NET Framework complete? I'm sure the latest version would include the rogue update, which should clear it from Windows Updates.

Rik · Feb 05, 2009, 12:28:12

Uninstalling the .Net framework might be worth a try, if you don't think you need it.

Or what Simon said.

(Cue 1910 Fruitgum Company.)

Sebby · Feb 05, 2009, 13:52:09

Not a bad idea - uninstall and reinstall and hopefully it'll work.

Glenn · Feb 05, 2009, 14:22:42

I would reboot in between uninstalling and reinstalling

Steve · Feb 05, 2009, 15:12:50

Here's the full download file http://www.microsoft.com/downloads/details.aspx?familyid=AB99342F-5D1A-413D-8319-81DA479AB0D7&displaylang=en#Requirements, There is also the full package without the bootstrapper there as well

Rik · Feb 05, 2009, 15:14:20

Thanks, Steve.

sparky · Feb 05, 2009, 15:19:21

I've got this update sat there waiting to install and at the moment I am reluctant to let it do the business because I don't know what it does or what else it affects.

I do know that it is used by ATI Catalyst Control Centre which I do have. I am wondering if it will leave me having to then go away and update this and my ATI drivers to the latest version as well??

As an engineer I adhere to the notion that "if it aint broke, dont fix it" !

Steve · Feb 05, 2009, 15:23:48

I presume the bootstrapper version downloads the bits it thinks you need???

Rik · Feb 05, 2009, 15:24:56

I have ATI Catalyst as well, Sparky, but the update caused me no problems. Like you, I'm usually inclined towards if it ain't broke, but on this occasion, security won.

sparky · Feb 05, 2009, 15:25:12

This bit is interesting as well isn't it?

?

IMPORTANT: After installing the .NET Framework 3.5 SP1 package (either the bootstrapper or the full package) you should immediately install the update KB959209 to address a set of known application compatibility issues.

Rik · Feb 05, 2009, 15:29:11

Curiously, I went back and it said there was nothing to update - so it may have already been done, I guess.

Ray · Feb 05, 2009, 15:29:21

Quote from: sparky on Feb 05, 2009, 15:19:21
I've got this update sat there waiting to install and at the moment I am reluctant to let it do the business because I don't know what it does or what else it affects.

I do know that it is used by ATI Catalyst Control Centre which I do have. I am wondering if it will leave me having to then go away and update this and my ATI drivers to the latest version as well??

As an engineer I adhere to the notion that "if it aint broke, dont fix it" !

I installed it about a week ago on my XP machine and my Windows Home Server with no ill effects, and I use Catalyst Control centre on the XP machine.

sparky · Feb 05, 2009, 15:36:07

I know this is slightly off topic, but what version of ATI drivers and CCC are you guys running?

I seem to have driver version 8.530.0.0 and a CCC of 2008.0820.2135.36847.
And it refers to a Microsoft.Net Framework Version of 2.0.50727.1434.

I thought that Vista (sorry, yes I'm using Vista!) came with version 3 anyway, or is the version that CCC shows the one that it was built with?

I also see that ATI issued version 9.1 drivers and CCC last week.

Ray · Feb 05, 2009, 15:39:44

This is what I'm using at the moment: -

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Rik · Feb 05, 2009, 15:43:08

I'm on old drivers - but they are working...

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sparky · Feb 05, 2009, 16:04:01

OK...........I went for it and installed the update....

It was a bit scary, it took a long time to re-boot after the install!!

But I'm back now, so it must of worked for me. It didn't appear to install any further updates either and ATI CCC still reports the same versions of everything, so they must only refer to the ATI build.

Thanks All. Hope Noreen gets it sorted.

Rik · Feb 05, 2009, 16:07:01

Phew.

Noreen · Feb 05, 2009, 18:07:28

I've sent off the Support request to MS, it said that I should receive an email reply within 8 hours. I had to give details of the problem with contact email address and phone no. I then had to download a small item that gave them details of my computer. Now we shall see, I said that I didn't want a highly technical reply.