Speed variation in the evenings?

[woooshuk]

Hi folks,

I recently migrated in and I am on the Home SuperMax package.

I read many comments and reviews prior to joining.  I have a concern that I am seeing speed drops during the evenings.

Don't get me wrong, I am getting great service.  But I decided to pay that little extra as others had said speeds didn't vary.

I am 200m from my exchange and have a good spec and full profile 8meg line.  Most of the time I see 7meg speeds but in the evenings this falls to about 4meg.  This is not a major issue.  My exchange has plenty of capacity (about 200 in my village).

Any ideas? 

Thanks

Paul

[kinmel]

It is probably congestion within the BT network.

Carry out some tests using the BT Speedtester; a couple when speed is normal and a couple when speed is slow.

Idnet Support has access to these test results and can then discuss your problem with them next week.

[woooshuk]

Hi,

Thanks for your reply.

The BT test is presenting this error.............

"Unexpected result received when querying the network to find your services connection details. Please try again shortly, but if this problem persists raise the issue with your service provider."

It worked on my previous provider.

[Sebby]

Keep trying; perseverance is often required with BT speed tester!

[Lance]

Hi Paul.

This sounds very much like BT congestion. Although there are only 200 in your village, it is likely that your exchange feeds of another one. Also, not all exchanges are made equal, and therefore if yours doesn't feed from a bigger exchange, it will have a smaller link then a bigger exchange anyway.

You can check the status of your exchange here but the data is often mis-reported.

[Rik]

I have to agree with everyone else, Paul, I haven't seen any significant variations in a month now.

[David]

For what its worth Paul, Ihave been testing most of the day and everything is fine here in London....I hope it may help you isolate any issues,

[Ann]

Don't bother believing what it says about whether your exchange is congested.  Mine always says it's not when BT have now admitted that it is and they will not do anything about it.  You could try asking them but I had to go to the top and email the Managing Director to find out. 

[Gary]

AS most people on here have said I see very little variation, I'm on a 7150 profile, and in the evenings still get speeds into the high 6mbps so its not IDNet, BT are like the CIA accountable to know one but themselves and never tell you anything without a fight.

[bobleslie]

I regularly see speed drops in the evening to the mid 4000 kbps, even with my 7150 profile, but these are only temporary and, I'm sure, are caused by my local cr*ppy congested exchange. 

It is still world's apart from the O2 evening rush hour rate of 400 kbps if you're lucky! 

[David]

Im lucky.....................Im not with them 

[bobleslie]

So am I. 

[woooshuk]

Thanks for your comments everyone.

Before bedtime but after wine last night  both the BBMAX tester and the BT tester were providing results around 4meg.

Just now (Sunday lunch) they are showing............

BBMAX = Download Speed: 6669 kbps (833.6 KB/sec )   Upload Speed: 697 kbps (87.1 KB/sec )

BT = Your DSL connection rate: 8128 kbps(DOWN-STREAM),  832 kbps(UP-STREAM)
    IP profile for your line is - 7150 kbps
    Actual IP throughput achieved during the test was - 6351 kbps.

As some of you say, 4meg is still much better than other ISP and really only effects me if I sit here doing speedtests 

Thanks

Paul

[David]

Speedtests are addictive and should be taken in moderation imo 

[Rik]

Keep an eye on it, Paul. Do repeated BT tests in thee evenings (you can only do them at 3 hour intervals), and if the pattern remains, let support have them. They may, and I emphasise it's only may, be able to do something - but if BT won't spend the money at the exchange, it's not something an ISP can fix.

[bobleslie]

Speedtests are addictive and should be taken in moderation imo 

They are addictive. We should really get a life! 

[David]

Been there and it drive you mad.....

[bobleslie]

Well I'm mad...and I've just now found out the cause! 

[David]

Going to share it with me ?

[bobleslie]

Speedtests. 

[David]

Jill will be along soon,but Rik has the power to authorise repeat presumptions...allow 24 hours for collection   





I prefer to see the nurse first 

[Rik]

Speedtests!!! With my line I only do them when I must.

[David]

Good job you dont live on a kitchen sync estate Rik 

[Rik]

[David]

  Good to see you are paying attenuation