Outage

[Rik]

If you feel the need, then power it down, Moonshine. However, first look at the logs and indicator lights, to see if you can diagnose the state at the time.

See if you can find your router here then follow the instructions to extract the stats.

[Moonshine]

Is this what I should be looking at???

Sorry for logging off every few secs, then coming back.....keep having to check the dinner!

Item   Downstream   Upstream   Unit
SNR Margin   6   22   dB
Line Attenuation   51   29   dB
Data Rate   3040   448   kbps

[Steve]

As they stand they look ok I think If you were repeatedly dropping connection I think your downstream margin would have been raised by the BT software but its at the default of 6db. Could you do a BT speedtest @http://speedtester.bt.com/ that will show your IP profile. If you've been dropping sync you IP profile will not be related to current sync.

[Moonshine]

These are the results from the BT speedtest:-


Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 3040 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 3500 kbps
    Actual IP throughput achieved during the test was - 2482 kbps

[Sebby]

Things look okay. The sync is perhaps a little low, which suggests possible noise pickup. For now it's probably worth leaving things as they are, but next time you lose connection, let us have a look at the log.

[Moonshine]

Will do.  Thank you everyone 

[Lance]

Odd that the profile is higher than the sync though...

[Rik]

I had a stuck high profile for a while, they are rare though...