Speed doubled?

mynnydd · May 12, 2009, 22:15:15

Hi have been with Idnet about 12 months. Have had a solid 1.5mb - 2.5mb download speed (don't laugh Virgin gave me 0.25 - 1mb)

.
Between midnight 10/05/09 and 19:00 11/05/09 I had a constant 0.36mb

.
Now I have a whopping 4mb

.
Does anyone know the reason and can I now look forward to 4 mb all the time

?

Lance · May 12, 2009, 22:28:11

A look at your router stats might help up guess. My guess is something got fixed/changed which was putting out noise affecting your line. Examples are things like street lights.

Sebby · May 13, 2009, 01:00:57

I agree with Lance. It's likely that the quality of the line has improved for some reason.

weevil · May 13, 2009, 08:43:41

I too have been with IDNet for nearly 12 months now. In all of that time, I have suffered 2/3 disconnects a day which keeps down my IP profile. I have done all of things everyone suggested (i.e. faceplates etc.) but the general feeling from everyone is that there must be some noise around somewhere.

In the last week though, I have not been getting any disconnects and my downstream speed is the highest I have ever seen it and consequently my profile is the highest it has ever been.

It's good news but strange as nothing obvious has changed. The exchange I am connected to is very small + I live in rural place with no street lights. Not complaining though!

Rik · May 13, 2009, 08:54:00

BT are constantly working on the network, so it may be that some maintenance, or a repair that they have carried out, has had a 'fringe' benefit.

g7pkf · May 13, 2009, 09:36:49

its dry at present and has been fior a few days.

i don't want to sound gloomy but its going to rain today, if your connection drops again then i would suspect water in a ducting/hole somewhere.

sorry to put the dampners on your lift.

Sebby · May 13, 2009, 13:34:13

He doesn't need anymore dampness.

mynnydd · May 13, 2009, 14:32:15

And it is raining

Rik · May 13, 2009, 14:37:50

Let's hope it's a permanent fix then.

mynnydd · Jun 01, 2009, 15:24:51

Quote from: Rik on May 13, 2009, 14:37:50
Let's hope it's a permanent fix then.

NOPE!
Now for the opposite side of mt personality spectrum.

Test1 comprises of Best Effort Test:

-provides background information.
    Your DSL connection rate: 3072 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 2000 kbps
    Actual IP throughput achieved during the test was - 511 kbps

If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.
Pasted from <http://speedtester.bt.com/results.asp?BBIP=01492530706&TAP=1&BBD=yes>
This test was done at 03:00!!! So it is not down to 'Traffic'

Rik · Jun 01, 2009, 15:27:11

It looks like the line is unstable, the profile is lower than it should be, but the throughput is lower still. Have you talked to support?

mynnydd · Jun 01, 2009, 15:30:57

Quote from: Rik on Jun 01, 2009, 15:27:11
It looks like the line is unstable, the profile is lower than it should be, but the throughput is lower still. Have you talked to support?

No, my speed is random.
To be honest if I stay above 2mb I am happy. Which I was for approximately 12 months. But on average I am lucky to get 1.5mb but mostly sub 1mb.
Test1 comprises of Best Effort Test:

-provides background information.
    Your DSL connection rate: 2816 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 1500 kbps
    Actual IP throughput achieved during the test was - 1184 kbps

If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.

Pasted from <http://test.speedtester.bt.com:50301/results.asp?BBIP=01492530706&TAP=1&BBD=yes>
14:15 01/06/09
Do you have the support number to hand?

mynnydd · Jun 01, 2009, 15:35:54

Also, do you know why my profile has dropped?

Rik · Jun 01, 2009, 15:38:25

The usual reason is that your router has re-synched for a while at a lower speed. 0800 701 2000.

mynnydd · Jun 01, 2009, 15:45:08

Quote from: Rik on Jun 01, 2009, 15:38:25
The usual reason is that your router has re-synched for a while at a lower speed. 0800 701 2000.

Have just rang whilst you were posting.
A very nice man on the line.
Apparently he sees 2500kbps profile but my test shows 1500kbps so he is calling BT for me now.

Rik · Jun 01, 2009, 15:47:29

You're in good hands.

mynnydd · Jun 01, 2009, 15:54:04

Sorry but heres another question.
I have looked around the problem solving parts of this site and it appears to me that everyone leaves their routers permently on.
I only turn mine on whilst I want to go online.
So is it better to leave it on all the time?

Rik · Jun 01, 2009, 15:58:04

Personally, I leave my router on 24/7, with two exceptions. If I'm going to be away, or if there's thunder around, I unplug it from the mains and the phoneline (in that order).

It shouldn't do any harm to turn it off, but routers are designed to be run permanently.

mynnydd · Jun 01, 2009, 16:33:04

So, the 'very nice man' has just phoned me back. BT say there are a few errors on my line and they are resetting my profile in the next 24hrs.
He went on to mention testing the router directly under the socket face plate, filters and internal wiring (all of which are the same as they have always been).
So, could anyone give be a ball park figure as to the cost of a phone line rewire? I live in a bungalow and I am thinking I would like to have multiple master sockets instead of splitters.
Also do BT do it or other companies?

Rik · Jun 01, 2009, 16:42:01

BT can do it, but other companies will be cheaper. You can only have one master socket, but were you thinking of filtered faceplates rather than masters? I really don't have an idea on price, unfortunately, but getting BT out to do it would be well in excess of £150.

mynnydd · Jun 01, 2009, 17:57:48

Well I was thinking all new would mean no problems at my end

Plus I would have all quality latest cables, no splitters, the best modem position and no extension cable.

Rik · Jun 01, 2009, 18:04:14

You'd certainly get all of that. If you use an ADSL Nation filtered faceplate on the master, you can put most extensions on the filtered side, but run the one for the router from the unfiltered side, terminating that in another filtered faceplate.

weevil · Jun 10, 2009, 12:48:03

I posted a while back about the quite sudden stability on my line resulting in a higher profile. I know it was suggested that the dry weather may have made a difference but we have had lots of rain of late and suffer no disconnects at all.

The odd thing is that (almost daily) the downstream connection is getting faster. Two months ago the max downstream connection I could get (at tops) was 5400. It is now just over 7000.

Obviously, I'm really happy about it but can't quite understand the reason. I'm out in the sticks, small exchange (Marshbrook – 2.4km away) which is not not due the major upgrades until Q3 2001.

Any idea's about what's going on?

Rik · Jun 10, 2009, 12:54:30

Best guess would be that BT are renewing cables or re-making joints.