Logging in to IDNet Account

Gary · Jun 21, 2009, 10:48:43

All I get when going to the IDNet home page is

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

Any idea whats up?

Baz · Jun 21, 2009, 10:49:57

working for me Gary

Gary · Jun 21, 2009, 10:53:57

Quote from: Baz on Jun 21, 2009, 10:49:57
working for me Gary

I'll try again

Noreen · Jun 21, 2009, 10:58:07

No problem for me either, Gary.

Gary · Jun 21, 2009, 11:01:36

This is what I get

Its not a pc error its a server error it seems

Sebby · Jun 21, 2009, 12:12:43

It's working for me. Try a Ctrl+F5.

Gary · Jun 21, 2009, 13:20:49

Quote from: Sebby on Jun 21, 2009, 12:12:43
It's working for me. Try a Ctrl+F5.

No go, Sebby, Could be a corrupt account maybe, I have emailed support anyway

zappaDPJ · Jun 21, 2009, 13:30:52

I was able to log in but it's taking a long time (20-30 seconds) for the page to come back after I've entered my details.

Gary · Jun 21, 2009, 13:37:13

Quote from: zappaDPJ on Jun 21, 2009, 13:30:52
I was able to log in but it's taking a long time (20-30 seconds) for the page to come back after I've entered my details.

I get an instant server error

oddly though it then looks like you are logged in but you press you account and it says you are now logged out, or what ever it says when you do log out, something is messed up and it does it from my phone and two different browsers

Baz · Jun 21, 2009, 13:38:00

do you just mean the home page or are you trying to log in to you account Gary

Gary · Jun 21, 2009, 13:39:50

Quote from: Baz on Jun 21, 2009, 13:38:00
do you just mean the home page or are you trying to log in to you account Gary

My account baz

Baz · Jun 21, 2009, 13:41:39

yeah just checked and I get a login failed message

tried again and got an 'authentication required' window asking for user name and password.put them in and it let me in

Gary · Jun 21, 2009, 13:44:36

Quote from: Baz on Jun 21, 2009, 13:41:39
yeah just checked and I get a login failed message

Phew thats ok...well not ok but its not just me, I have contacted support on the out of hours number just in case its something they should be aware of

Baz · Jun 21, 2009, 13:45:17

sorry to disappoint Gary but I got in

Gary · Jun 21, 2009, 13:47:14

Quote from: Baz on Jun 21, 2009, 13:45:17
sorry to disappoint Gary but I got in

lol well something is up with my account so they can have a look, its one of those days, I think I'll turn the pc off and go back to bed.

Edit: its an error and Idnet will sort it out, Brian has seen that error message before. Well thats it I give up on today, off to bed soon be Monday

Sebby · Jun 21, 2009, 14:27:06

Afternoon nap time!

Gary · Jun 21, 2009, 17:20:12

Quote from: Sebby on Jun 21, 2009, 14:27:06
Afternoon nap time!

it was

Simon · Jun 21, 2009, 17:23:36

I seem to be able to log in and navigate my account now.