New Pipe, Max

[siege2]

Hi Max

Max can you ring around, get them thumb srews going etc
any info for the new pipe, I'am very keen for new Info etc

siege2

[maxping]

I'm only a global mod here mate i am a user just like everyone else here and not connected to IDNet other than my connection , erm if you get what i mean   

Give Customer Support a call on the free phone number I'm sure they will be glad to help.

[siege2]

 

[neocr0n]

Well I hope its soon, I love IDnet, the customer support is the best I've seen.  If this new central doesn't solve my latency issue I might have to move elsewhere and I really don't want to do that so fingers crossed.

[Nerval]

I might have to move elsewhere .

but you've only been here a week!!!

[Nova]

Chatted to Simon briefly, ETA stands - End of the month for the new pipe to land. Nothing new to add to it, yes latency is being a *******, but there's little we can do aside from grin and bear it. It's 6 days or so, and hopefully then the problems should fix, if a central becomes borky, take tracert's that illustrate which one and mail them in to tech support so they know which one needs whacking hard with the lump hammer.

Oh, and find out what the link is doing from IDNet to Arbinet, there's some strange mojo going on there, mon.

[neocr0n]

but you've only been here a week!!!

Haha the forums yes but I've been on IDnet since October.  I can't complain about the service for all that time but it hasn't been to the standards I had hoped.  Customer service is flawless I can't complain there but latency has been a big problem for me and online gaming is the main reason for my internet.