Very Slow Connection

[net91]

Hi
Is anyone else experiencing a very slow connection this evening, it's taking me ages just to load simple pages (such as BBC News).

[Tacitus]

Is anyone else experiencing a very slow connection this evening, it's taking me ages just to load simple pages (such as BBC News).

No problem here.

[Glenn]

I'm at work, but have you tried resync'ing the router?

[Rik]

About 0.5 seconds to load the BBC news site here.

[net91]

It's around 15 to 20 seconds here. I'm just wondering wether some sort of problem with my router (which is temperamental with other things such as wireless) could cause this issue.

[Rik]

It could, can you post your line stats and also do a ping to www.idnet.net? Alternatively, it could be exchange congestion.

[net91]

It could, can you post your line stats and also do a ping to www.idnet.net? Alternatively, it could be exchange congestion.

Someone who lives a couple of miles away (in rural Lincolnshire), a fellow Idnet customer, is also having this problem so I assume that indicates congestion or some sort of local issue. But I will try what you suggest as well, if it was a DNS problem am I right in thinking it would affect you and all other idnet users?

[Rik]

It would. There may be a BT fault affecting the area, but unfortunately I don't have access to that information and support is now closed for the night, so I can't ask.

[net91]

I've attached the stats to this post.

[attachment deleted by admin]

[Rik]

That stats are fine (to die for if you have a line like mine!), so it's a network issue, probably BT. Can you run a BT speed test?

[net91]

yeah, running now

[Rik]

Post the results when it's finished, will you?

[Colin Burns]

my pings seem a little jumpy but browsing seems to sluggish at times.

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.



C:\Users\Colin>ping idnet.net

Pinging idnet.net [212.69.36.10] with 32 bytes of data:
Reply from 212.69.36.10: bytes=32 time=48ms TTL=59
Reply from 212.69.36.10: bytes=32 time=79ms TTL=59
Reply from 212.69.36.10: bytes=32 time=77ms TTL=59
Reply from 212.69.36.10: bytes=32 time=45ms TTL=59

Ping statistics for 212.69.36.10:
   Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 45ms, Maximum = 79ms, Average = 62ms

C:\Users\Colin>$


Off topic


Would that line benefit from interleaving being turned off

[Rik]

Difficult to say without seeing you downstream sync speed, attenuation and noise margin, Colin, plus the error count (and over what period).

[BrianM]

I've suffered slow speeds over the weekend Sat & Sunday (about 1 Kbps) but gradualy i'm back up to my usual 3.7 Kbps now. 

[net91]

I'm just installing Java to run the test.

May seem a silly question but is it the test at   http://www.speedtester.bt.com/

[Colin Burns]

yup thats the one

[Rik]

Be prepared to be patient...

I'll alert support to a possible issue, in case there's any information available.

[net91]

I've run test1, although when I entered the bt test username in the router for test 2 it failed to connect. There seems to be an issue on test 1 results which I've attached to this post.

[attachment deleted by admin]

[net91]

I'm trying to run the second test but keep being unable to connect with the bt test username, and if i try with the normal username in it can't find the server for the second test.

[net91]

Still no luck with the 2nd test. I'm going to give tech support a call tomorrow.

[Glenn]

Hopefully, they will be able to locate the problem.

[klipp]

Hi there.  I'm also experiencing incredibly slow page loading times this evening, and I'm also in Lincolnshire.

[net91]

Hi there.  I'm also experiencing incredibly slow page loading times this evening, and I'm also in Lincolnshire.

We're beginning to see a pattern here. Have you done a bt speed test?

[klipp]

I can't even access the bt speed test site at the moment, or indeed most sites.  Luckily I can access this forum though after a lot of waiting!!