Interleaving, sync speeds and noise

[arithdcael]

Greetings one and all. Been an IDNET customer for all of 3 weeks now, after jumping ship from my previous ISP for a couple of reasons. So far it has been a flawless experience.
I have one issue I want to bring up with support, and it's a carry over from my previous ISP kind of. I thought I'd get run it by here first to make sure I know what I'm talking about

A month or two before leaving previous ISP, I'd asked to have interleaving turned off on the line(being a fps gamer-just for the sake of 20ms!). It was permanently on, and had been for a year or so since getting dslmax. I would sync at 8128/832, 12db down noise margin, and would stay synced for weeks on a dg834g, so the line was very stable. Fine they said-pay the neccesary admin fee, and its gone. Events transpired otherwise, and after various contacts with their support and them telling me it was off etc, we parted ways(throttling had become a big issue as well). All that had actually happened to my line was the target snr had moved to 15db, my speed had dropped to 7.2-7.4 depending on time of day I synced and of course interleaving was still on. Nothing gained, but something lost. My bandwidth mainly. This probably sounds a bit pathetic to those on long lines with much lower speeds I know. 

Anyway, here I am on IDNET and couldnt be happier. But I cant help wondering if I can get interleaving turned off successfully, or, given I regret ever raising the issue to some degree now, get my sync speed back to 8128. Or even both, but lets keep ourselves grounded.

Some data on my line as of today

http://arithdcael.www.idnet.com/test/dsl1.png
http://arithdcael.www.idnet.com/test/dsl2.png

The line has never not been very stable, but no dynamic changes ever seem to occur? Present router is a dgnd3300_v2. The lights on it can be quite hypnotic.

Thankyou for any advice

Steve

[Rik]

Hi and welcome to the forum, Steve.

Your reduced sync speed is down to having a 15db target noise margin, so have a word with support and see if they can get it reset to 6db. If it doesn't hold at that, we need to do some investigation of your setup.

[Glenn]

  Steve

[Ray]

  Steve.

[arithdcael]

Unbelievable.

After contacting support, I'm on fast path, and synced at 8128k.

IDNET have just done something in around an hour, that it took my previous ISP 2 months to ignore then screw up.

Many thanks to support and Rik.

Steve
(let's hope its stable  )

http://arithdcael.www.idnet.com/test/dsl3.png
http://www.speedtest.net/result/717589158.png

[Rik]

 

[Ray]

Looking good, Steve,

[Steve]

  Steve

[Simon]

    That's what we like about IDNet.