My O2

Started by psp83, Jun 15, 2010, 11:53:43

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psp83

Is anyone having wrong information given on there My O2 account?

When I logged in yesterday it said I have 533mins left.

Today it says I've only got 20 mins left and 1 text message left even though the package I'm on gives you unlimited texts  :eyebrow:

Even sending a text to 21202 gives me the same (see attached pics)

I phoned O2 support and he told me that I've only used 11mins this month. But I know I've used more than that and the 533mins given yesterday sounds about right.

[attachment deleted by admin]

Simon

I hardy ever check mine, unless the bill is unusually large.
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.