internet gone down

[Gary]

Sis (S. Derbyshire) has been appprox 17hrs with no connection. This is not good!!

Thats a hell of a long time 

[pctech]

I think it was mentioned earlier in the thread there is some multiplexer trouble.

As far as I can tell there is no resilience in those so if the one your traffic is directed through goes down the connection won't go any further than the exchange.

Which one you are connected to is likely to be governed by how many ports are on the device so there maybe two colocated in the same facility and one has failed.

Unfortunately there is little or no information available about the national telecoms network topology so the above is just a very rough guess.

IDNet and other ISPs get a feed from the 21CN IP network so will not be affected which is why Simon has said that the connections should just fail over to the working link.

[Steve]

  :karma:cjay

[psp83]

Still down for me. I've done 2 30 min power downs aswell.

I've been set a weird ip address aswell.
Ip : 172.16.36.85
Gateway : 81.146.170.1

[pctech]

That IP is a class B reserved for private networks so does sound like you are lost in the BT network somewhere.

what happens if you try to navigate to the BT speedtester http://www.speedtester.bt.com

[psp83]

Nowt. Page not found. My mate on IDnet lost his connection at the same time but his connection came back within 5mins at 1pm. Mine hasn't

[Finallyhere]

Down here in Stevenage  01438

been down since 1pm - are IDnet doing anything?

[cavillas]

UNfortunately, it's all down to BT to sort it all out, it is their infrastructure.  Idnet ca only keep cotacting BT and tryingto get answers.  Mind you at the moment probably BT engineers are sitting  sipping tea and watching the footie.

[Gary]

Down here in Stevenage  01438

been down since 1pm - are IDnet doing anything?

IDNet can only wait for BT to find whats wrong with the connections, and why everyone was not put onto the link that works from what I understand. What Alf said 

[Glenn]

Finallyhere , this was the last update received from IDNet.

BT have now got an engineer on-site who is doing end-to-end diagnostic tests. Around 5% of our customers have not failed-over to the other Host Link. We have separate team at BT who are investigating that aspect of the fault.
Regards

[biotricon]

It's been down since 10pm last night for me. I tried a couple of hour switch offs and has made no difference. Its getting silly now.

0208 Putney, London.

[ou7shined]

Same problem up here in Aberdeen since about 12:00.
Tried 2 routers, both are green green green.
Picking up 172.16.65.193.

[Glenn]

biotricon 

[Ray]

  biotricon

[MikeSh]

Yep it's a "Me To!" with no service since around midday.  

Using my broadband dongle to get through - expensive and slow.

[bridgej]

What if this goes on for days as was the case in the south east a few months back after a workman drilled through a fibre optic cable in Ilford.

A good enough reason not to go paperless, like all the banks and utility companies want us to do.

On another note, Simon has called twice to let me know what is happening. So Idnet is once again let down by BT

[psp83]

Hope it back soon. I got work to do and it needs to be done by tomorrow

BTW, how do you top up the 3 3G stick? the account pages are down

[karvala]

On another note, Simon has called twice to let me know what is happening. So Idnet is once again let down by BT

Can you update us then, as he hasn't called me or many of the other people affected at all, and it would be nice to know what the current situation is.  Any ETA on a fix yet?

[lozcart]

It would be good for an update, our Internet has now been down since 9.00pm on Saturday. Still getting a sync but ip address of 172.16.24.156. Anyone heard of a ETA when it will be fixed.

[bridgej]

Unfortunately he said it might be an hour 2, but that was a couple of hours ago :-(

[winspiration]

Just checked my phone and Tim from IDNet called while I was out earlier - basically giving info already stated on this thread and hoping that it will be fixed sometime later today, if not to call back tomorrow am.

psp83 - I've bought a broadband dongle which is 3G and I noticed that too - I guess I will have to keep my fingers crossed that the outage is sorted before I use it all up!

[Den]

Nial said that his had gone down and also reported his sisters as well, I only live a couple of miles away and mine is still up as of now, hope I'm not speaking to soon. 

[yuki_scorpio]

In Colchester, Essex (01206). Lost connection 3 times over the last 3 days. Unlike the others it was solved by unplugging and replugging router each time, and I got connection again right away, so I'm not sure if it's related...

[Tony Yarwood]

Still down here, London 0207. That's 20 hours now 

[Lance]

I'm in Colchester and mine has been trouble free. This isn't a geographical problem, but rather one where all the connections come together at the IDNet/BT side of things.