internet gone down

[cwmusson]

The internet is broken in Ipswich too.  I'm connecting but getting the wrong IP address. DNS queries are failing.  Ipswich is 01473.

[joll200x]

Same problem here, bury st Edmunds 01284. Getting an internal address assigned to the WAN side of my firewall. Grr.

[jezuk1]

Down in Hitchin since 21:00 this evening (connection is alive, IP address assigned, everything looks normal but it's dead) - posting from the USB dongle too

[Glenn]

  sorry it's in poor circumstances

[karvala]

Down in Manchester too, 0161.  Also sync, but assigned IP address changed to outside IDNet range.  I wonder if the BT work in Docklands proposed for Monday night has been moved forward a couple of days?

[Simon]

[Steve]

Down in Hitchin since 21:00 this evening (connection is alive, IP address assigned, everything looks normal but it's dead) - posting from the USB dongle too

[Tim_idnet]

Hi guys,

One of our hostlinks to BT has gone down. BT are working on it now. In the meantime all traffic should has failed over to our second link. Those of you who have lost connection probably have a stale session with the exchange, so will need to power down the router for half an hour to clear it. If still no joy, please log a call with support and we will investigate further for you as soon as we can.

Tim

[Glenn]

Thanks for the update Tim.

[Wingnutz]

Hi guys,

One of our hostlinks to BT has gone down. BT are working on it now. In the meantime all traffic should has failed over to our second link. Those of you who have lost connection probably have a stale session with the exchange, so will need to power down the router for half an hour to clear it. If still no joy, please log a call with support and we will investigate further for you as soon as we can.

Tim

Cheers for the update - modem now off and will reboot in the morning 

[Simon]

Thanks for the response, Tim.

[Tina]

Thanks Tim

[jezuk1]

Thanks for the update, and thank you for the welcomes 

[karvala]

Hi guys,

One of our hostlinks to BT has gone down. BT are working on it now. In the meantime all traffic should has failed over to our second link. Those of you who have lost connection probably have a stale session with the exchange, so will need to power down the router for half an hour to clear it. If still no joy, please log a call with support and we will investigate further for you as soon as we can.

Tim

I powered down for 45mins, but still being connected only to the exchange after switching back on, so it doesn't look like traffic has actually been moved over yet.  Logged a call with support, but in the meantime, anyone actually got this to work?

[Tony Yarwood]

Down here in London too 0207

Best regards

Tony

Google ain't your friend.
More privacy, no IP logging.
http://ixquick.com/

[cwmusson]

Turned the modem off for 1 hour or more (forgot the time watching Muse on BBC2).
Turned it on again.  Unfortunately the same problem is still occurring (seemingly good connection but bad IP address and total DNS failure).

So turning it off and on again (with a 1 hour gap) does not fix the issue.
I've sent an email to support.

[rgthomas]

Still no good at 01732 Sevenoaks.  Turned modem off for an hour 2300-2400 hrs.  Rebooted PC, powered modem, pressed reset button on the back of modem. 

Router login says good upstream /downstream connection but no IP address.

[karvala]

Turned router off 1 hour this time, then tried again; still same result, so I think we can safely say it's not been fixed and the traffic is not being moved onto the other hostlink.  I think I'm giving up for tonight; I certainly hope it's fixed by tomorrow morning.

[Tina]

Same here - router been powered down for ages, still no connection

[cwmusson]

Still no connection at 2.30am. That's a 5.5 hour outage. Hope it's fixed by 1pm today as I like to use the live timing service on the formula 1 website. I would imagine that all hell will erupt if it's not fixed by 3pm today.

As some people say "sent this on my whatever":
Sent this on my o2 dongle (as idnet is not working)

[cwmusson]

Of course, by this time tomorrow, we (England) will be 3-0 up in the cricket and also through to face Argentina, so internet problems won't matter any more,

However it would be nice to be able to stream the cricket later today, as the internet stream is better quality with less dropouts than dab here in the east.

[Tina]

Now 6 am and still no connection 

[wonder woman]

The same here in Clacton. Perhaps as we have had this bad luck it will mean England will have better luck this afternoon. 

[joe]

Dead in Brentwood (01277) too

[Wingnutz]

Modem off over night - resync'd but still no internet.

Witney 01993.