webmail

[Baz]

if any one uses this are you having problems with it,slow and now it wont load or login

[Cookiemonster]

Wont login for me

[Bill]

Working here, but it took two tries. The first just bounced me back to the login page again.

[Rik]

Absolutely fine here.

[Rik]

IDNet are checking, there is a high number of people logged in right now. Any stale sessions will be cleared and things should be back to normal in 10 minutes or so

[Bill]

there is a high number of people logged in right now.

One less, I like to help

I only ever use webmail to clear the spam folder, so no worries.

[Baz]

still slow here.gets half way through loading then hangs for a bit,sometimes I stop and try again which speeds it up,other times just a long wait and it opens 

[Glenn]

I just tried 2 of my accounts, they both opened and I was able to read the emails just fine.

[Steve]

I wonder Baz if it's due to the quality of you broadband connection i.e it's stuttering along.

[Baz]

everything else loads  ok and my connection is not that bad to slow stuff down that much I think.

[Rik]

Just tried, Baz, instant access...

[Steve]

Might be worth running some pings to see if you've got some variation in the times

[Baz]

dont know then  will keep check on it

[Rik]

Talk to support, they may be able to see what's happening.

[Baz]

 

[Baz]

it seems like this might be a firefox thing as webmail opens as normal in IE.

In FF it will get to half way then hang,then open about 15-20 seconds later.stopping the loading and trying again or refresh gets it to work straight away 

[Rik]

I'm using FF with no problems, Baz.

[Glenn]

Me too, it loads within a couple of seconds.

[Baz]

Hmmm   must be my side then 

[Glenn]

Clear your cookies and temp internet files, then try again.

[Baz]

wheres the option to clear temp files in FF

[Baz]

clearing cookies has made it slower

[Rik]

wheres the option to clear temp files in FF

Tools > Clear recent history, Baz.

[Baz]

ah right. I already have that set to clear on FF closing so I presumed there were more files some where to be cleared too.So is Temp internet files the same as browsing history.

[Rik]

To a great extent, Baz, but you can try clearing your cache with Ctrl+f5. I do a wash which disposes of all vestigial files at the end of the day, but that's a commercial app.