Max rate double current rate

[qweezy]

Hi,

This is what I am getting with my 2Wire at the moment.  I never seem to connect higher than 2.2mb.  This hasn't changed over holding sync for around 20 days.

Is the line being capped or something?  Up until this started I had no issues connecting at very close to the max rate.

Thanks.

Modem Type:   Built in modem - ADSL
DSL Line (Wire Pair):   Line 1 (inner pair)
Current DSL Connection:
Down   Up
Rate:   2269 kbs   811 kbs
Max Rate:   5157 kbs   832 kbs
Noise Margin:   12.9 dB   7.1 dB
Attenuation:   49.6 dB   29.8 dB
Output Power:   18.2 dBm   12.5 dBm

Protocol:   G.DMT2 Annex A
Channel:   Interleaved
DSLAM Vendor Information   Country: {46336} Vendor: {IFTN} Specific: {47473 }
ATM PVC:   0/38

Rate Cap:   5157 kbs
Attenuation @ 300kHz:   49.6 dB
Uncanceled Echo:   -7.9 dB   Ok
VCXO Frequency Offset:   0.3 ppm   Ok
Final Receive Gain:   28.3 dB   Ok
Impulse Noise Comp. Tones:   0   Ok
Excessive Impulse Noise:   0   Ok

[Steve]

BT do have the facility to band adsl2+ connections, this seems to occur when there are signs of instability and/or high error rates. The upper limit for your sync would be around 2272 if you have been placed on a banded profile. Check with support they will be able to tell you and advise.

[pctech]

I'm currently on a banded 500 K connection for some reason.

I'm heading back to ADSL1 tomorrow, happy days!

[Technical Ben]

I'm currently on a banded 500 K connection for some reason.

I'm heading back to ADSL1 tomorrow, happy days!

500K? 

[pctech]

and getting throughput of 350K, its awful.

[Rik]

It's BT.

[pctech]

I'm really hoping I can get in on the FTTP trial and wave goodbye to a line I don't really need and a transport technology that should have been written off as a bad idea.

[Rik]

What, BT write off an upgrade path that will make them money?

[qweezy]

Soooooo basically there isn't anything I can do about it?

[Rik]

Talk to support, see what they say.

[Glenn]

Do as Steve advised, check with support.

[pctech]

I'm terribly sorry for hijacking your thread qweezy, hope you get it sorted out quickly.

[qweezy]

No worries pctech.

Emailed support and they have requested that BT reset my line, which should happen in the next 24hrs.

Fingers crossed.

[Steve]

Did they whether you'd been banded?