Speed / Profile Drop

[ReDGryphoN]

Hi all,

Not a regular poster here as I have had so few issues 

However last Thursday had noticed web pages taking longer to load than normal and then looked at my router main stats only to find that my normal 2Meg ( I live in nowheresville) had dropped to 0.5-0.75 inc a profile drop.

I contacted IDNET and they asked me to connect the router to the master socket (which I did and have had it there ever since) so they could test it.

After a few emails to them asking how is it going inc another this morning. No updates recevied at all.

Situation with the speed/profile is the same

Is there anything else I can do to find out what is going on ?

Regards

ReD

[klipp]

Your line sounds about as long as mine (I normally get 2 to 3 meg throughput).  You should check your router stats, specifically the SNR or Noise Margin.  If it's at 15db it would explain the loss in speed.  Mine rose to 15db a few months back and I was left with 0.5mb downstream.  Turns out my router was dying and causing BT to think my line was unstable so my SNR was auto-punished.  A new router and about a week of patience, everything went back to normal.

[Rik]

Support have emailed you, Red.

[ReDGryphoN]

Thanks Rik,

They have, they instructed BT to make changes to my profile and I can connect back again from the filtered faceplate. Need to see what happens then over the next 24 hours!

ReD

[Rik]

Toes crossed.

[ReDGryphoN]

I have a sinking feeling.............

I now appear to not be on ADSL2 anymore but on normal and have been put on fast path not interleaved but the profile and rate is still the same.

I have forwarded the screenshots from the router to support to ask what is going on........

ReD

[Rik]

For some people, ADSL2+ isn't viable and results are better on ADSLMax.