Speed down

[dean42]

The internet has been stolen in Norfolk since 13:15, just got it back at 15:30.
Oddly my router was given a 172 ip address on  81 gateway during this time.

I am losing faith in idnet, getting more and more problems, and even though I give them more information then I imagine the average customer would, I do not get a feeling that they are on my side. BT is the problem I am sure, makes me wonder how I can get of having BT involved, around here that's called Virgin.

[Rik]

What sort of problems are you getting, Dean?

[dean42]

Since a complete outage one weekend in July, which took idnet a week to let me know a reason ( something about BT having problems somewhere, though no details really given ), I experinced connection drops, on average 10 times a day. I tried different routers, but this made no difference. And because ( I guess ) of this, the connection speed, over time, resynched itself down to 500kb from over 7mb. I still get drops, but not so many. I now have to arrange a time for a BT visit. Everyone else does not see a problem with the line, but nearly 30db of noise is a problem.

[Rik]

Are you on ADSL2+ or Max? Can you post the results of a BT speed test plus the stats from your router (sync speeds, noise margins and attenuations).

[dean42]

Hello,

ADSL2+, though I have switched it to ADSL at idnets request.

Currently ( since the drop to 500k ) BT speed test fail to complete.
Download
575kbs
Line Attenuation 39.5 db
Noise margin 27.7 db

Upload
756kb
Line Attenuation 20.1 db
Noise margin 6 db

I have already sent screen shots of all this to idnet.

[Rik]

There's no obvious reason for that, the noise margin is well above BT's official level. I can make enquiries tomorrow and see what I can find out if you like.

[dean42]

That would be very kind, thank you.

[Rik]

OK, will do...

[Rik]

Due to the ongoing problems, Dean, I may not be able to get a reply today, but will try.

[Rik]

Hi Dean

Your line has a banded profile, hence the high noise margin. This is due to the number of drops. I gather that IDNet have offered to get a bT engineer out to you?

[dean42]

Thank you for that Rik. I have arranged for an engineer to come next week.

[Rik]

 

[cavillas]

Can i have a BT engineer?  Preferably blonde, curvy figure and female plus being easy going.   Or is that too much to ask.

[Rik]

Probably, Alf.

[Steve]

Almost certainly with BT Anytime 

[Rik]

 

[Glenn]

Almost certainly with BT, Anytime 

She can be there anytime? 

[Rik]

any place, anywhere...

[Gary]

any place, anywhere...

That was an advert

[Glenn]

Martini, I believe.

[Rik]

Quite correct.

[Simon]

And there's another one for them! 

[Rik]

 

Should I move the thread to the Pantry, do you think? 

[cavillas]

MArtini sounds a very nice lady.

[Rik]