BT problems - Addiscombe area

Started by Rik, Sep 10, 2010, 15:57:14

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Rik

Detected Date: 10/09/2010 Detected Time: 15:08
Start Date: 10/09/2010 Start Time: 15:07
Anticipated Clear Date: 10/09/2010 Anticipated Clear Time: 17:07

Incident Headline: : ADDISCOMBE MUX 001 : DEGRADED SERVICE

Incident Details: At the moment some Broadband End Users may be experiencing a loss of Broadband service.

Progress Details: Engineers are making progress towards full restoration of Service.

It is likely some Broadband End Users are experiencing one or more of the following:
Throughput related issues
Intermittent loss of synchronisation
Packet loss

Further updates will be provided as soon as possible.
Dialling Codes Affected:
0208407 0208654 0208655 0208656 0208662
0208663 0208654 0208655 0208656
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.