Test Router

[Steve]

Thank goodness BT found a fault

[annc]

Yep - so nice when someone goes out of their way to do a really good job.  He was very young but very thorough.  My daughters connection box is in a downstairs cupboard in the block of flats.  It was locked with a key and she had never been given one to access it.  The engineer went down to her letting agents in the town and picked up a key to the box - how's that for service    He was also so helpful explaining what he was doing (although a lot of it went over my head)  Anyway - he was really good. So - awards to BT on this occasion - hope he gets rapid promotions.

[Simon]

Thanks for letting us know, Ann.

[Rik]

Phew, say I. Glad it's sorted, Ann.