Planned engineering work - Stepney Green

[Rik]

Planned Engineering Work is required to be carried out on BT's 21st Century Network Planned

Duration details: Planned start: 22/11/2010 23:00 - planned finish: 23/11/2010 06:00

Customer Impact Statement:

BT Wholesale 21CN broadband WBMC shared platform is undergoing a Programme of works. Work is now planned at LONDON STEPNEY GREEN to increase capacity and resilience which will allow for more edge routers to be connected to the network. This planned work will result in an outage of up to 6 hours, to minimize the impact on customers the work will be carried out between Midnight to 6AM

Please note that this will affect all connections, 20CN and 21CN and may result in stale sessions. If you find yourself in sync on Tuesday morning, but are unable to reach the web, please power down your router for 30 minutes, then try again. If you still have a problem, contact support.