MASSIVE pings

wrtpeeps · May 03, 2007, 13:56:27

My pings today are about 10 times higher than normal, for everything. Any ideas why?

Pinging www.jolt.co.uk [82.133.85.65] with 32 bytes of data:

Reply from 82.133.85.65: bytes=32 time=192ms TTL=58
Reply from 82.133.85.65: bytes=32 time=202ms TTL=58
Reply from 82.133.85.65: bytes=32 time=205ms TTL=58
Reply from 82.133.85.65: bytes=32 time=188ms TTL=58

Ping statistics for 82.133.85.65:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 188ms, Maximum = 205ms, Average = 196ms

Rik · May 03, 2007, 14:07:25

Now you raise it, I'm also seeing massive pings - 168ms to the BBC, I don't know why, the best thing is to do a ping with the -n or t switch, collect 10-20 results then forward them to support.

wrtpeeps · May 03, 2007, 14:10:40

not to mention, my speedtest is showing speeds of under 500kbps.

Rik · May 03, 2007, 14:12:39

Likewise, up and down.

wrtpeeps · May 03, 2007, 14:16:54

http://www.thinkbroadband.com/speedtest/results/id/11781981818898545221.html

Date    03/05/07 14:15:41
Speed Down    372.59 Kbps ( 0.4 Mbps )
Speed Up    328.52 Kbps ( 0.3 Mbps )

Rik · May 03, 2007, 14:20:19

409 d/s, 253 u/s. Normally, I'd expect ~2400 down and ~375 up.

Ray · May 03, 2007, 14:25:25

Same here as well speeds around 500Kbps and pings over 250

Lance · May 03, 2007, 14:28:22

I'm also pinging high and seeing unstable speeds. Has anyone emailed/phoned support? Else I will, just don't want them to get loads of emails about the same thing!

Rik · May 03, 2007, 14:31:52

I've emailed, I'll send a follow up linking to this thread, so could anyone affected please post their results here. Thanks.

Lance · May 03, 2007, 14:39:24

Pinging idnet.net [212.69.36.10] with 32 bytes of data:

Reply from 212.69.36.10: bytes=32 time=171ms TTL=61
Reply from 212.69.36.10: bytes=32 time=161ms TTL=61
Reply from 212.69.36.10: bytes=32 time=170ms TTL=61
Reply from 212.69.36.10: bytes=32 time=138ms TTL=61
Request timed out.
Reply from 212.69.36.10: bytes=32 time=162ms TTL=61
Reply from 212.69.36.10: bytes=32 time=120ms TTL=61
Reply from 212.69.36.10: bytes=32 time=145ms TTL=61
Reply from 212.69.36.10: bytes=32 time=153ms TTL=61
Reply from 212.69.36.10: bytes=32 time=181ms TTL=61

Ping statistics for 212.69.36.10:
Packets: Sent = 10, Received = 9, Lost = 1 (10% loss),
Approximate round trip times in milli-seconds:
Minimum = 120ms, Maximum = 181ms, Average = 155ms

C:\Documents and Settings\Lance>ping bbc.co.uk -w 1000 -n 10

Pinging bbc.co.uk [212.58.224.131] with 32 bytes of data:

Reply from 212.58.224.131: bytes=32 time=171ms TTL=122
Reply from 212.58.224.131: bytes=32 time=159ms TTL=122
Reply from 212.58.224.131: bytes=32 time=215ms TTL=122
Reply from 212.58.224.131: bytes=32 time=173ms TTL=122
Reply from 212.58.224.131: bytes=32 time=145ms TTL=122
Reply from 212.58.224.131: bytes=32 time=183ms TTL=122
Reply from 212.58.224.131: bytes=32 time=187ms TTL=122
Reply from 212.58.224.131: bytes=32 time=178ms TTL=122
Reply from 212.58.224.131: bytes=32 time=177ms TTL=122
Reply from 212.58.224.131: bytes=32 time=135ms TTL=122

Ping statistics for 212.58.224.131:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 135ms, Maximum = 215ms, Average = 172ms

Ray · May 03, 2007, 14:40:07

My current speeds and pings

Speed Test Results
Date    03/05/07 14:35:59
Speed Down    914.15 Kbps ( 0.9 Mbps )
Speed Up    354.48 Kbps ( 0.3 Mbps )
Port    8095
Server    speedtest1.adslguide.org.uk
IP Address    212.69.56.197

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\>ping idnet.co.uk

Pinging idnet.co.uk [212.69.36.10] with 32 bytes of data:

Request timed out.
Reply from 212.69.36.10: bytes=32 time=154ms TTL=61
Reply from 212.69.36.10: bytes=32 time=168ms TTL=61
Reply from 212.69.36.10: bytes=32 time=177ms TTL=61

Ping statistics for 212.69.36.10:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 154ms, Maximum = 177ms, Average = 166ms

C:\>ping idnet.co.uk

Pinging idnet.co.uk [212.69.36.10] with 32 bytes of data:

Reply from 212.69.36.10: bytes=32 time=158ms TTL=61
Reply from 212.69.36.10: bytes=32 time=161ms TTL=61
Reply from 212.69.36.10: bytes=32 time=140ms TTL=61
Reply from 212.69.36.10: bytes=32 time=165ms TTL=61

Ping statistics for 212.69.36.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 140ms, Maximum = 165ms, Average = 156ms

wrtpeeps · May 03, 2007, 14:49:37

I emailed them aswell.

alan · May 03, 2007, 14:56:03

Is it anything to do with the kids off school in certain parts with voting day. ?

Glenn · May 03, 2007, 14:57:30

Not sure if it is connected, but the Webmail is not working either

Rik · May 03, 2007, 14:58:32

It's working fine for me, Glenn.

Rik · May 03, 2007, 14:59:49

Could those affected please post their geographical location? The problem seems to be spread geographically but is not affecting everyone. Thanks.

Milton Keynes for me

Lance · May 03, 2007, 15:01:34

Quote from: Glenn on May 03, 2007, 14:57:30
Not sure if it is connected, but the Webmail is not working either

Both idnet.com and idnetfreemail.com webmails are working for me.

Quote from: rikbean on May 03, 2007, 14:59:49
Could those affected please post their geographical location? The problem seems to be spread geographically but is not affecting everyone. Thanks.

Colchester, Essex for me.

neocr0n · May 03, 2007, 15:06:05

Tracing route to server1.dustworld.net [193.238.84.1]
over a maximum of 30 hops:

1 3 ms 1 ms <1 ms 192.168.1.254
2 161 ms 159 ms 154 ms telehouse-gw3.idnet.net [212.69.63.55]
3 112 ms 107 ms 118 ms lonap1.enta.net [193.203.5.134]
4 163 ms 163 ms 165 ms te5-3.telehouse-east2.core.enta.net [87.127.236.
37]
5 162 ms 145 ms 155 ms optium-tech.enta.net [84.45.252.154]
6 170 ms 174 ms 169 ms server1.dustworld.net [193.238.84.1]

Trace complete.

SUNDERLAND, North East England

RobMc · May 03, 2007, 15:06:31

yep, same problem here: Crewe (Willaston), Cheshire.

I blame my colleague who I introduced to idnet and went live yesterday

Rob.

Rik · May 03, 2007, 15:08:09

OK, lads, it's time to have a word with Rob about letting outsiders in.

Rik · May 03, 2007, 15:12:22

Quote from: alan on May 03, 2007, 14:56:03
Is it anything to do with the kids off school in certain parts with voting day. ?

It could certainly impact speed, Alan, but I wouldn't have expected it to hit pings like that, I've never seen anything that high before with IDNet.

lozcart · May 03, 2007, 15:16:48

When I went home this lunchtime my router had lost the connection, reset and connected OK but speed was very very low. Birmingham area.

Ray · May 03, 2007, 15:17:44

My location is about 3 miles from Lutterworth, South West Leicestershire

wrtpeeps · May 03, 2007, 15:18:05

northern ireland here

Rik · May 03, 2007, 15:19:39

Quote from: lozcart on May 03, 2007, 15:16:48
When I went home this lunchtime my router had lost the connection, reset and connected OK but speed was very very low. Birmingham area.

Have you run any pings or speed tests? If you have, could you post results please? Thanks.