Business Premium Fibre / Business Premium Protected Fibre

AJ101 · Jan 10, 2011, 12:13:09

Hi All,

I was just looking for clarification as to whether these two services are truly unlimited as stated on.
IDnet Fibre page

I couldn't see a FUP or similar but other less "honourable" ISP's have been known to hide them very well in the past so I thought I would ask the question.

Thanks for any clarification.

Regards

AJ

Rik · Jan 10, 2011, 12:22:34

Hi and welcome to the forum.

As far as I know, IDNet do mean unlimited, but subject to the AUP here.

In practice, I know of one case where a customer was asked to leave as a result of his downloading habits, but I've not heard of any other restrictions.

Ray · Jan 10, 2011, 12:32:48

Simon · Jan 10, 2011, 12:41:44

AJ101 · Jan 10, 2011, 13:40:00

Cheers for the information and the hellos

I had seen the AUP before and I don't think it will apply but my Business currently downloads a large amount of data each night for work during the next day/week and I was wondering if VDSL would be a cheaper alternative to a full fibre connection.

Obviously it won't have the same SLA's etc but the information isn't 100% critical as it's mostly sample stuff. It does however amount to several TB per month, would this be seen as an infraction of the AUP? The major(90%+) bandwidth consumption would be in the small hours if this makes any difference.

Regards

AJ

Glenn · Jan 10, 2011, 14:20:43

Hi AJ

I would suggest you call sales and discuss your requirements, they will be able to tell you for sure if there are any limits.

Rik · Jan 10, 2011, 14:57:13

I'd agree with Glenn, AJ. However, I would take a bet that if you want to move terrabytes, IDNet would not be able to provide you with a service. Although the service is sold as unlimited, as defined by Ofcom's rules, the cost to IDNet of bandwwidth is such that terrabytes of data would cost them a lot more than you would be paying them.

AJ101 · Jan 11, 2011, 16:15:27

Simon kindly sent me a PM regarding this and after replying I realised I could just have two lines instead of one as there's more than one source for the data, although ~60% comes from one source.

Just a general rant but I really wish companies would put a number rather than unlimited unless they really mean it! This isn't really directed at IDnet as most companies do it but it would make comparison much easier

Rik · Jan 11, 2011, 16:26:05

It would, but if most people call it unlimited, it becomes a marketing imperative for the rest to follow, AJ. Personally, I think Ofcom and the ASA should be forced to use the dictionary definition of unlimited.

Technical Ben · Jan 12, 2011, 09:45:15

Quote from: Glenn on Jan 10, 2011, 14:20:43
Hi AJ

I would suggest you call sales and discuss your requirements, they will be able to tell you for sure if there are any limits.

Yep. One of the nice things about most business services is they can be tailored to your needs. Or "haggled" for prices.

I would think a nice chat with IDNet telling them how many TBs ( that is a lot!

) you download, and what projected increases would be expected would help find out what is available.

[Comenting on Riks Comment]
I see no problem with "pay as you go" or "24meg for 50gb!" then "unlimited at 5meg" or similar. As long as they are honest and clear. But T-Mobile saying "unlimited is reduced from 3gb to 0.5gb" is just a catastrophe against honesty, the english language and logic.
How would anyone like it if you gave them £300 then asked for £250 back because the "spent it"!

Or if DR decided that they are reducing the packs of sausages from 12 to a pack to 3. Then turn up at your door to empty your fridge!

Rik · Jan 12, 2011, 11:11:02

The latter would be a disaster, Ben.

esh · Jan 12, 2011, 12:01:14

I think this is a definite case of BT requiring to smell said roses, since businesses in the technical field, even small ones, are requiring so much more bandwidth. Back in 2003 we were pushing 300GB a month prior to ADSLMax - which I thought was a lot. Perhaps it was, but no more it seems.

Interestingly, to push 3TB a month you would only need 9.7 Mbit/sec connection (assuming 30 day month), but that would be flat out at 100%

pctech · Jan 12, 2011, 12:24:14

A leased line is probably the best solution but very pricey.

AJ101 · Jan 12, 2011, 17:12:30

Well currently a burstable fibre connection is used, but as you say it's pretty pricey especially compared to a couple of VDSL lines. Also we don't use it much during the working day as the data sets we send back are small in number and not too large in size. Obviously it's nice doing this at 100mb/sec but not really necessary and 8mb/sec up wouldn't cause too much pain.

Anyway still not sure when FTTC will be available, just gathering info for a business case type document so we're ready if/when the exchange gets upgraded hence preferring to post here than call sales.

Rik · Jan 12, 2011, 17:21:40

NP.

pctech · Jan 12, 2011, 19:22:56

We really are backward telecoms wise in the UK and its all down to BT and HM Government.

Instead of chucking money at the Yawnlympics the money would have been better spent building a nationwide fibre network that we could all access via a service provider of choice for a low cost.

Holodene · Jan 12, 2011, 20:54:40

IDNet should follow Zen and cap offer capped packages if unlimited isn't really unlimited.

pctech · Jan 13, 2011, 09:05:06

One of the reasons I like Zen so much is that you can't get runaway bills, you just get an allowance which you can then top up as you need to and any left rolls over till it is used.

I am on their 10 Gig package and have negotiated a retention rate with them but bought lots of bandwidth so have plenty in the 'bank'.

That way both you know how much you have and the ISP knows how much they have to provide and have the money to purchase the transfer from BT.