No service

cn1001 · Mar 30, 2011, 17:51:17

Internet went down about 5.30pm. Rg2 postcode. Any news?

cn1001 · Mar 30, 2011, 17:57:17

http://status.aa.net.uk/apost.cgi?incident=903

Just found this. Good old BT's fault, again. Always seems to happen when I am ' working from home' to

Rik · Mar 30, 2011, 18:05:10

They are watching you.

cn1001 · Mar 30, 2011, 18:14:41

Think they are Rik!

Glad I saved what I was working on before it went down

Rik · Mar 30, 2011, 18:15:51

Glenn · Mar 30, 2011, 18:16:03

I'm glad that the service to the Camberley area is not routed through Reading.

Mouseroo · Mar 30, 2011, 19:04:02

No service here either: TA1 postcode (01823 dialing code)

Rik · Mar 30, 2011, 19:06:14

Anyone routing through Slough or Reading will have no service. There are, iirc, 21 metro nodes, and 3 have failed in the past 18 hours. It's really not good enough, imo.

Glenn · Mar 30, 2011, 19:11:11

Service: Announcement
Updated: 2011-03-30 18:42:54
State: Sub-Optimal Service
Message: This appears to be a major fibre break in the Reading/Slough area so the time the repair will likely be quite long.

netn00b · Mar 30, 2011, 19:12:18

I am in devon. TQ postcode and it was fine 90 mins ago /sigh.

bat400 · Mar 30, 2011, 19:32:26

No service in EX2 (Exeter, Sowton Exchange) since I got home.

$:-\$

Glenn · Mar 30, 2011, 19:33:50

Any exchanges that are routed through Slough/Reading, will be affected.

gha128 · Mar 30, 2011, 19:46:38

Wokingham down
Glad I pad all that cash for fibre....cheers BT
guy

Steve · Mar 30, 2011, 19:52:21

Sorry Guy , but welcome to Idnetters anyway.

gha128 · Mar 30, 2011, 20:06:15

Cheers Steve
Sorry first post was a bit negative. Been an Idnet customer for about 4 years now and very happy at that.
Guy

Glenn · Mar 30, 2011, 20:30:30

Engineers are onsite according to AAISP http://status.aaisp.net.uk/apost.cgi?incident=904

Polchraine · Mar 30, 2011, 20:44:05

I have heard that it is not a failure but a physical break caused by either vandalism or a careless contractor ...

I know how bad it can be too ... a few years back I had two leased high capacity circuits running across the UK (42Mb each) and they were diversely routed. At 4 AM Saturday morning one went down at that turned out to be vandalism/theft of copper - fine we had a spare specifically to cater for that type of problem. 8:30 AM the second went down - a contractor put a JCB through the cables!

Intenti0n · Mar 30, 2011, 21:12:31

Phew! , i am not alone

My internet has been offline for the last few hours. I am in the Hounslow TW3 west london area.

Initially i thought there was something wrong with my password as i was getting authentication errors. So i spent the last 40mins troubleshooting passwords

fingers crossed it gets resolved soon.

thanks

Glenn · Mar 30, 2011, 21:23:16

Intenti0n

dunkers · Mar 30, 2011, 21:26:19

Does this BT problem only affect IDNet (again)? My Entanet line, also 21CN, is unaffected.

Glenn · Mar 30, 2011, 21:30:36

QuoteAll lines dropped on 100% 20CN-REGION-READING and 100% 21CN-REGION-SL - Open Today 20:03:58
Details
Today 17:54:24

All lines on 100% 20CN-REGION-READING and 100% 21CN-REGION-SL dropped at 2011-03-30 17:35:17
We have advised BT
This is likely to have affected multiple internet providers using BT

From AAISP's status page

dunkers · Mar 30, 2011, 21:39:29

Strange. Not that I'm complaining that one line still works, of course...

Glenn · Mar 30, 2011, 21:52:19

Dunkers, from Entanets pages, it looks like they use their own version of a 21CN http://www.enta.net/About-Entanet/Entanet-Network/

silverblade · Mar 30, 2011, 22:42:47

"2011-03-30 22:15: No useful update from BT as yet."

I wonder what update they were given?

psp83 · Mar 30, 2011, 22:52:32

Quote from: silverblade on Mar 30, 2011, 22:42:47
"2011-03-30 22:15: No useful update from BT as yet."

I wonder what update they were given?

"still broke, waiting for the kettle to boil before I do anything else"