Problem loading pages

[net91]

I posted a few weeks ago about an issue where I am sporadically briefly unable to load various websites, as if there was a DNS issue. This has continued, however not very frequently since then. However, today, while I had a laptop sitting right next to my desktop I noticed I could still load Google on the laptop, while I was unable to load it on my desktop machine (in either Firefox or Safari).

I've only noticed the problem on the desktop machine, as this is my computer and the laptop is another family member's - I had just assumed the issue would affect every machine on connecting through the same router. For other reasons, I've formatted the hard drive on my desktop machine and reinstalled the OS since this issue has been occurring and it hasn't resolved it.

My desktop machine is an iMac running OS X 10.6.7, and the laptop is running Windows Vista SP2. They both use Firefox 4 has the primary browsers. The desktop connects to the router via Ethernet, and the laptop wirelessly.

I'm not sure what could be causing the issue just on my computer, especially has there has been a clean install of the OS that hasn't resolved it? 

Any advice appreciated. 
Dan

[.Griff.]

Not sure if it's related to your problem but I've just spent 10 minutes trying to access Google and I couldn't load Idnetters at all over a 15 minute period -

Code Select Expand

C:\Users\Griff>ping www.idnetters.co.uk

Pinging www.idnetters.co.uk [212.69.36.118] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 212.69.36.118:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

[net91]

I just had the problem loading this forum and Google, ran into the other room to see if the issue was affecting another machine, and it was.

Going to try changing to different DNS servers.

[net91]

Not sure if it's related to your problem but I've just spent 10 minutes trying to access Google and I couldn't load Idnetters at all over a 15 minute period -

Code Select Expand

C:\Users\Griff>ping www.idnetters.co.uk

Pinging www.idnetters.co.uk [212.69.36.118] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 212.69.36.118:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Yeah, same problem as me. IDNET DNS server issue?

[.Griff.]

Nope I use OpenDNS.

[Simon]

Seems fine here.  Temporary server gremlin?

[.Griff.]

Seems fine here.  Temporary server gremlin?

Maybe but I couldn't access Google at all during the same period. Routing issue maybe?!?

[net91]

In addition to this it's been an ongoing issue for me, so I've swapped over to Google dns servers.

I've changed the settings on my router, do I need to restart the router for the changes to take effect? As far as I know it's just a browser restart that's needed, and I'd like to avoid interupting access for others if possible.

[Glenn]

What happens if the laptop is connected via a cable to the router?

[kinmel]

 Same problem using opendns through AAISP, so it was not just IdNet

[Steve]

I'm glad someone else is having problems as I thought it was me as I've been messing with IPv6, with regard DNS I change them on the local machine's NIC then I don't have to reboot the router.

[.Griff.]

Idnetters just went down again for me. Google and Youtube not loading properly either 

[ou7shined]

I'm getting this too.
Tried 4 times to load this site until it eventually opened - google opens first time though.

[Crus]

Variations on this are happening frequently:

Tracing route to www.idnet.net [212.69.36.10]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  router [10.6.7.10]
  2    31 ms    48 ms    30 ms  telehouse-gw4-lo2.idnet.net [212.69.63.99]
  3    29 ms    31 ms    29 ms  telehouse-gw5-e4-400.idnet.net [212.69.63.245]
  4    30 ms    30 ms    30 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *       31 ms    32 ms  www.idnet.net [212.69.36.10]

Trace complete.

[David]

Here too my connecton keeps dropping and windows diagnostics kicks in !

[ou7shined]

I take back what I said about google. All pages are equally as erratic and it appears to be worsening - took about 7 or 8 attempt to get back here again.

[armadillo]

I've been getting this problem too on many sites in the past half hour. It seems to me to be identical behaviour to the Cogent routing problem a few days ago. It is definitely not a DNS issue - the address is resolved but the browser hangs "waiting for [url]". It is a routing issue.

[psp83]

I noticed the same tonight, went to check my email and outlook through an error message, so loaded a few sites and they wouldn't load.

[Simon]

I've let IDNet know, with a link to this thread.  Why does this always happen at the bloody weekends? 

[armadillo]

I've let IDNet know, with a link to this thread.  Why does this always happen at the bloody weekends? 

My physics teacher (schooldays a long long time ago) used to blame "The law of Universal Cussedness"

[armadillo]

In addition to this it's been an ongoing issue for me, so I've swapped over to Google dns servers.

I've changed the settings on my router, do I need to restart the router for the changes to take effect? As far as I know it's just a browser restart that's needed, and I'd like to avoid interupting access for others if possible.

Forget DNS. This is definitely not a DNS issue. I believe there is a routing problem and this may lie outside the IDNet network.

If you do change DNS, do it in the OS, not on the router as doing it on the router forces a resync (according to Rik) which will just make things worse for you.

[.Griff.]

No doubt BT will finally reply 4 months later and "assure" Idnet it will not happen again. Like all the other times 

[Seadog]

Evening All, So not just me moaning about download speeds, I was wondering why it was taking ages to load certain pages while I was getting good d/l speeds tonight.

I've just posted on TBB and at the same time pinging 212.69.36.3 and at the same time 4.2.2.1.

I lost 36.3 for about 2 or 3 minutes, here we go it's happening right now again as I'm typing this,
guys, seriously this is not good !!!!

Back again, I'm going to change my Router settings, at least I can surf the web !!!!

[zappaDPJ]

I can confirm there's a problem but it's odd and I've no idea what it is. As an example I can connect to BBC iPlayer and watch content (after a considerable period of buffering) but none of the images associated with the website will load. For what it's worth I'm using Google's DNS.

[Seadog]

I has something similar earlier Zappa, ummm. Ok well my Router seems to be working nicely with the new DNS, well see how long it lasts. Anyway time to check my d/l speed again before the midnight downloader congestion kicks in !!!