Help required with IE9

Started by Den, May 29, 2011, 14:40:24

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Den

I have to access customers CCTV systems on line and it works fine with IE8 but has never run with Firefox or Chrome. With IE9 it works some times and then it takes a while to log on. On Friday I uninstalled IE9 and went back to IE8 and I was able to log on fine. W7 kept pestering me to upgrade to IE9 so I thought perhaps a clean install of IE9 would cure the problem but it did not. Any one with any ideas what I am missing.   :dunno:
Mr Music Man.

Technical Ben

Do they still have the option for legacy or IE 8 compatibility mode in IE 9? Although, I doubt that setting would swap from working/not working.
I use to have a signature, then it all changed to chip and pin.

DorsetBoy

Sounds like a plugin is missing or needs updating ?  How exactly do you connect?

Den

I use the iP address then a sign in box appears. I fill in user name and password which then opens a view window and thats where it all stops. I have tried compatibility mode and that makes no difference. With IE8 it runs straight away.
Mr Music Man.

DorsetBoy

If there are no error messages Den that can help us identify what is happening perhaps a post on the IE9 help forum would be best?

JohnH

Ever tried Safari for Windows, Den?

Den

I've tried all the browsers I can think of and the only one that has ever worked has been IE until IE9 came along. The other problem is that I really like IE9 and prefer it to all the others but at the moment I have had to go back to IE8.  :swoon:
Mr Music Man.

psp83

Den.

Have you tried pressing F12 and changing the Browser Mode from IE9 to IE8?
You can even try changing the Document Mode to IE8 Standards.


Technical Ben

Off topic, but if that is what it looks like, I'm sticking to FF 3.6. I don't even like FF4. :(
Being dyslexic I like a full line width address bar.  :shake:
I use to have a signature, then it all changed to chip and pin.

.Griff.

Quote from: Technical Ben on Jun 01, 2011, 00:04:46
Off topic, but if that is what it looks like, I'm sticking to FF 3.6. I don't even like FF4. :(
Being dyslexic I like a full line width address bar.  :shake:

The address bar in FF4 is exactly the same width as it was in FF3.6. It is for me anyway?!?

Glenn

What does the CCTV manufacturer say, or haven't you asked them? Have you tried other PC's or from other internet connections?
Glenn
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Inkblot

I have exactly the same problem, it appears to be an activex control compatibility issue where IE9 is less forgiving than IE8 was. I don't know the make/model of the CCTV system but the activex control that it tries to install is not trusted and cannot be installed. Haven't had a lot of time to look at it yet although I have tried lowering the security on IE9 but even so it still won't install. IE8 compatibility mode doesn't help, the only thing I have been able to do is use another PC that has IE8 installed - all works fine then so it definately appears to be an IE9/activex issue

psp83

Quote from: Technical Ben on Jun 01, 2011, 00:04:46
Being dyslexic I like a full line width address bar.  :shake:

You can have a full address bar.. right click on a tab and select "show tabs on a separate row"


psp83

Den & Inkblot :

I don't know if this will work but have you tried IE Tester? (IE10 preview, IE9, IE8, IE7 IE 6 and IE5.5 on Windows 7, Vista and XP)

http://www.my-debugbar.com/wiki/IETester/HomePage

psp83

You could also try IE Tab for Chrome

https://chrome.google.com/webstore/detail/hehijbfgiekmjfkfjpbkbammjbdenadd

QuoteUse Internet Explorer to display web pages in a Chrome tab. Some sites can only be displayed using IE, and with this extension you can now see those sites without leaving Chrome. Great for web developers who want to test the IE rendering engine, users who use sites with ActiveX controls, and users who want to use the explorer view for local files (i.e. file:// URLs).


Den

The IE Tab for Chrome works really well so now I can use Chrome for the CCTV and still use IE9 for everything else  ;D   :thanks3: :karma:
Mr Music Man.