Help please

Glenn · Sep 16, 2011, 12:51:19

If you are using the IDNet DNS, can you try this website please http://www.1914-1918.net/ yesterday it said it was not available when I tried at home, but was reported as up when I check with http://www.downforeveryoneorjustme.com/

Simon · Sep 16, 2011, 12:56:34

I just happened to have popped indoors, so tried it, and 'server not found', Glenn.

Ray · Sep 16, 2011, 13:00:20

Server not found here too, Glenn.

JB · Sep 16, 2011, 13:01:36

I don't know if it helps but the site loads perfectly here in Spain using Telefonica's DNS.

Steve · Sep 16, 2011, 13:32:08

I agree it's up and fine on OpenDNS still no go IDNet DNS.

Glenn · Sep 16, 2011, 13:39:47

OK thanks guys

Glenn · Sep 16, 2011, 14:24:33

Hi guys, hopefully this should now be working could you check please?

Ray · Sep 16, 2011, 14:35:55

Still not working for me, Glenn.

Lona · Sep 16, 2011, 14:40:20

Or me

Glenn · Sep 16, 2011, 15:26:20

Ray,

Brian has asked if clearing the DNS cache helps, could you try for me please? Just need to run ipconfig /flushdns from a dos prompt.

Ray · Sep 16, 2011, 15:39:56

Still the same, Glenn, I've even cleared the Browser cache as well.

Glenn · Sep 16, 2011, 15:48:35

Thanks Ray.

Glenn · Sep 16, 2011, 16:12:45

Couple of more things Brian has ask to check;

QuoteCan they set the DNS in the TCP/IP settings of their PC?

Also are they able to ping the site?

Support are able to access the site from their office

I can try when I get home, but if someone could answer the above questions it would be appreciated.

Rik · Sep 16, 2011, 16:19:38

I can't reach it or ping it, Glenn, and I've got DNS set in the TCP/IP settings.

Glenn · Sep 16, 2011, 16:23:25

OK thanks, I'll let Brian & Simon know.

Rik · Sep 16, 2011, 17:22:04

Still not working here, Glenn, after another DNS flush.

Glenn · Sep 16, 2011, 17:32:54

Simon did take a look at first but all follow up mails have been from Brian, I think he has now gone home, so it may have to wait until Monday.

Rik · Sep 16, 2011, 17:34:06

He's been on earlies this week. Oddly, I would have expected it to be a job for Martin.

Glenn · Sep 16, 2011, 17:35:38

The strange thing is, inside their office network the site loads fine using the same nameservers.

Rik · Sep 16, 2011, 17:37:48

That's weird, but I've known problems with the forum running like treacle and it's fine for them. I wonder if they connect differently to the network than us - though that really shouldn't affect DNS, of course.

Glenn · Sep 17, 2011, 17:40:33

Simon has cleared the nameserver cache, but I still can't reach the site, even after flushing my DNS cache, anyone else reach it from an IDNet DNS?

Rik · Sep 17, 2011, 17:42:04

No.

Simon · Sep 17, 2011, 17:43:39

Nope.

Niall · Sep 17, 2011, 18:58:24

Server not found using my iPhone via wifi on IDNet dns.

Niall · Sep 17, 2011, 18:59:41

Using 3G it loads fine (and fast).