Outlook Error 0x800CCC97 (unknown error)

Started by pctech, Oct 01, 2011, 17:19:03

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pctech

Hi All

scratching my head over this one as it only affects one POP3 account although there are two in the same PST file and with the same provider.

I've raised a ticket with network solutions but was wondering if anyone had any ideas as I've tried deleting and recreating the profile to no avail.

I can't unfortunately delete and recreate the account server side because the box is purchased as a specific product.


Simon

I could only Google the error, which you would have already done, Mitch.  :dunno:
Simon.
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Rik

Rik
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pctech

I've not seen that particular link Rik but put Prevx into Install mode to temporarily disable the protection but its not made any difference.

I suppose I'll have to try a safe mode boot so its not load at all and see what happens.


pctech

No joy.

Even with no other services running its still screwing up, I will probably pull out the DVD and run a detect and repair but had intend to format and reinstall Windows this week anyway so might just back stuff up and do that.


Rik

Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

pctech

Another reason for stuff not to be cloud based.


Rik

I hate clouds, perhaps, more accurately, I don't trust them.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

pctech

Having supported servers I don't really either.

I'll pay to have my e-mail hosted but thats about as far as I want to go.


Rik

Same here, Mitch. I prefer to control things myself...
Rik
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pctech

Well have migrated my mail to a new provider and what do you know, the problem has disappeared which does lead me to think there was a server side issue.

0 points to Network Solutions for their technical support.


Rik

Rik
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pctech

 ;D

Company I'm now using is based on the Isle of Man.


Rik

Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

pctech

 ;D

I think it makes sense to support businesses in the British Isles in these times and I can't argue with mail hosting for a tenner per year.

1and1 were ok but had a couple of billing issues and unfortunately they aren't the easiest company to deal with by phone.


Rik

Their call centre is in the Philippines.
Rik
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pctech

Probably why there was a bit of a communication barrier then.


Rik

Shall we say it was 'unusual' English.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

pctech


Rik

To be fair to 1&1, I've only needed to contact support once in four years.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

pctech

Indeed, same for me, only had to ring them to sort out a refund for some hosting I'd ordered for a project I've now put on hold while I clarify the bizarre new cookie regulations.