No connection

Started by Joel, Dec 03, 2011, 14:46:55

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Joel

just this minute lost connection to the www, reboot did nowt... any planned updates?  01273.... ta

sat_mad


Reya

Just lost connection here in Norfolk, too. Nothing on the Zen status page when I checked a minute ago, but that was right after I realised everything was kaput.

Hope I don't have to wait until Monday for someone at support to unstick a stuck session, like the last time this happened :-/
I was cut out to be rich but got sewn up wrong.

rgt247

On my phone now. I lost the internet as well. Router still thinks it connected but no web pages are loading.100% packet loss on think broadband ping graph.
Rich


Plusnet :P

t22design

My connection just disappeared also. (Mid Cheshire)

Rebooted all equipment to no avail.

serenity

Same here too, since about 14:30

Router states "chap authentication failed"

Located in Kent, reboot still the same

lozcart

All ok here in Birmingham I'm on a BT line are any of you on LLU Idnet connection.

Joel

ok well good it isn't just me, will maybe ring in a minute. second time this has happened in a month....

.Griff.


sat_mad


rgt247

Rich


Plusnet :P

Reya

 Does this mean I now have to do the housework I was procrastinating over? Booo  :(
I was cut out to be rich but got sewn up wrong.

pctech

Remove power from the router for about 30 minutes, this will allow the session to expire at IDNet and on BT's kit.

Then plug back in.


Aaron

#13
Down here as well for the last 20 mins or so, 8mb adsl. 01435 Horam
IDNet Home Pro ADSL2+ 4Mbps | Billion BiPAC 7800N

TimJ

Lost connection here

Upton on Severn Worcestershire.

Chap authentication failure

Are IDNET aware? - status page says all OK

lozcart

There is nothing on AAISP or Zen status pages so it is more likely an idnet issue. I'm on DSL4 and my connection is fine, maybe one of the other links has gone down.

Reya

Quote from: pctech on Dec 03, 2011, 15:06:18
Remove power from the router for about 30 minutes, this will allow the session to expire at IDNet and on BT's kit.

Then plug back in.



I switched the whole thing off and unplugged for a whole eight hours while at work last time. Support eventually had to log into my exchange to clear the session. That's the first time a session got stuck for me, though. Normally I just get back online without any problems.
I was cut out to be rich but got sewn up wrong.

pctech

Worth giving a go anyway.


scook94

Just got back home and we're down too. 01786 Stirling.
Steven
--------

MattBeale

Not sure if its related, but I have a connection on FTTC up/down here in North Oxfordshire, but some sites are failing and redirecting to a CloudFlare DNS error page even though a manual DNS resolve works :dunno:

Oh and hi, I'm back with IDNet after my ... trip to O2.

jrboden

No connection here also Chester ADSL up green light on router but router won't connect phone line all UK gave raised call with idnet 1st line no help hadn't even read in here waiting on second line now ::)

wecpcs

Me too in North Kent.  8Mb ADSL

woppy101

Same here im off northumberland 01661

keybored

Same here Wiltshire; 01793  ???

Jake-o

Down here too. 01246, Chesterfield. 8MB ADSL.  :bawl: