Trouble accessing any site other than this forum.

Started by Wooloff, Feb 04, 2012, 07:23:10

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Wooloff

Just turned my computer and I'm having issues accessing any websites other than this forum.

The router is saying it's connected but I'm just getting timed out messages on every page.

Anyone else having similar issues or know what's up? It was fine last night.

Desaan

Same here, even my backup DNS (Google/OPEN) are doing the limbo as well.  Can only access this site and the IDNET one  :dunno:

Warren

Yes, exactly the same. I read your post on my Ipad as I thought internet was down completely, but have checked back on my PC and this forum is accessible! Everything else is down, although I could retrieve email from idnet.com address.

Location: Slough

Warren

A tracert to another web address shows:

C:\Users\Warren>tracert www.microsoft.com

Tracing route to lb1.www.ms.akadns.net [65.55.12.249]
over a maximum of 30 hops:

  1     1 ms    <1 ms     1 ms  192.168.0.1
  2    13 ms    13 ms    13 ms  redbus-gw3-lo1.idnet.net [212.69.63.42]
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *     ^C
C:\Users\Warren>

gwidnet

best ever speedtest 01 11 2011:

Glenn

Everything seems to be working fine from my FTTC conection. I'm on the Blackwater exchange, Hampshire, where are you all located?
Glenn
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Wooloff

I'm on the Didcot Exchange in Oxfordshire.

At least I know it's not just me. Just a waiting game again now I guess.

Warren

I am in Slough as stated.

I can even pinpoint the time a little. I woke up around 5-30am and my internet radio was working as I listened for 10 mins or so, but went back to sleep and at 0630 the connection had falllen over when I woke again.

Baz


Glenn

Have any of you reported the problem to Support?
Glenn
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Warren

I've just got off the phone to 1st line support, so have reported it.

Wooloff

Quote from: Warren on Feb 04, 2012, 07:56:28
I've just got off the phone to 1st line support, so have reported it.

:thumb:

I was just trying to find the support number and times on the site. I did not think anyone would be manning the phones at this time.

talos


Wooloff

Quote from: talos on Feb 04, 2012, 08:01:46
Must be local, no problem here in W Wales :)

Good to hear but Oxford and the North East are not really local. :)

Steve

Quick question (as my connections fine) are you all LLU as we've a member of staff with an LLU connection and that's down as well.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Glenn

Good call, Steve, I was just looking there too.
Glenn
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Steve

Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Wooloff

Quote from: Steve on Feb 04, 2012, 08:03:20
Quick question (as my connections fine) are you all LLU as we've a member of staff with an LLU connection and that's down as well.

What's LLU and how would I tell if I were on it?

Sorry, I'm not the best with these sort of things.

Steve

Early for me, but unless IDNet informed you , you wouldn't know. If the connection was working normally you wouldn't be able to complete a BT speedtest.

I'm guessing but if your exchange is Be* enabled it's a likely possibility I'm seem to recall Baz was switched to LLU but maybe wrong. If you list your exchange I'll look.


Edit: Didcot- has Be* availability.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Wooloff

Quote from: Steve on Feb 04, 2012, 08:09:32
Early for me, but unless IDNet informed you , you wouldn't know. If the connection was working normally you wouldn't be able to complete a BT speedtest.

I'm guessing but if your exchange is Be* enabled it's a likely possibility I'm seem to recall Baz was switched to LLU but maybe wrong. If you list your exchange I'll look.

I'm on the Didcot exchange in Oxfordshire.

I was able to do a BT speedtest last time I tired. That was a very long time ago now though.

talos

Quote from: Wooloff on Feb 04, 2012, 08:03:15
Good to hear but Oxford and the North East are not really local. :)

What I mean is its more likely to be a BT problem than an Idnet one :)

Warren

Something is happening.... my Skype just connected and I can now see BBC Sport, albeit it is loading slowly, I think the hamster has woken up from its nap!

Baz

correct yes im on LLU Steve  good shout  :thumb:   could be that then.

Baz

im starting to get some sites trying to load eg google  but takes for ever and even this forum hangs right at the end

Wooloff

Quote from: talos on Feb 04, 2012, 08:14:04
What I mean is its more likely to be a BT problem than an Idnet one :)

Sorry was not trying to be an arse. I get what you mean now :D