Idnet username for IOS

[Stu]

Hi, I still use an idnet email address but am not with idnet anymore.
I'm trying to set it up on an ipad. It is asking for username and password, however I can't remember our IDNet username and when I use the 'forgotten username' link on the website it says my phone number is recognised.

Does anyone know how I can setup this IOS email?

Thanks
Stu

[Steve]

Not quite clear to me where your getting stuck, anyways for email POP/IMAP settings username = email address , password = email account password and same for the smtp server. You don't need your old customer portal log in settings unless you've forgotten the above.

[Simon]

Sorry if I've misunderstood, but unless this is a paid for email account, can you still use it, not being an IDNet customer?

[.Griff.]

Simon even though I left Idnet some 6 weeks ago I can still access my Idnet email account.

[Steve]

I know they stay live for awhile but not sure how long. Griff do you still have IDNet smtp access as well.

[.Griff.]

I know they stay live for awhile but not sure how long. Griff do you still have IDNet smtp access as well.

No idea Steve sorry. I only ever used my Idnet email via webmail.

[Simon]

Given that the free email service is included with Broadband packages, I'd be surprised if it continued indefinitely once a customer moves away, but I don't know for sure.  We could ask...