garbled page

Baz · Jun 16, 2012, 19:07:30

I have tried to look at a friends twitter page and just get a load of symbols/black diamonds with ? marks/capital letters/random stuff etc.

whats all that about

Simon · Jun 16, 2012, 19:14:05

Clear your cache.

Either that, or it's an encoding / language issue.

Baz · Jun 16, 2012, 19:19:00

no that didnt work Simon

even the main twitter page is the same

what should the encoding be set to in FF do you know

at the minute its view/character encoding/Unicode (UTF-8)

pctech · Jun 16, 2012, 19:19:48

What browser are you using Baz?

Baz · Jun 16, 2012, 19:21:02

sorry just changed the last post

firefox

pctech · Jun 16, 2012, 19:22:47

Check View > Character Encoding and set it to Unicode (UTF-8) ans then press F5 to refresh.

Baz · Jun 16, 2012, 19:25:17

no still the same

pctech · Jun 16, 2012, 19:27:39

System restart might not be a bad idea.

That's very odd

Checked the twitter homepage and no issue here.

zappaDPJ · Jun 16, 2012, 20:52:02

It could be that FF can't render the selected font for that page. Try Options > Options > Content > Default Font: (Advanced). There are number of options you can change but I'd start with toggling the check box (Allow pages... blah). If that does fix it post back as it means there is more to do

Baz · Jun 16, 2012, 22:04:15

No that didnt work Zap

Steve · Jun 16, 2012, 22:27:16

Can you try zooming out on the webpage to make the text smaller and then see if it renders correctly , it's possibly a font that FF cannot display correctly, the problem then is finding which one.

zappaDPJ · Jun 16, 2012, 23:10:46

That could well be it if it's trying to render a bit mapped font. I really would have thought the answer was somewhere on the Options menu I linked as I'm pretty sure it's a font issue rather than a browser/site problem.

Baz · Jun 17, 2012, 11:00:14

Quote from: Steve on Jun 16, 2012, 22:27:16
Can you try zooming out on the webpage to make the text smaller and then see if it renders correctly , it's possibly a font that FF cannot display correctly, the problem then is finding which one.

no not that either Steve.

ive looked through every thing on the options menu and just cant see what it could be.Just to add more to it, the same page loads ok in IE

I did see a similar problem in a forum some where that mentioned it was linked to a problem with Helvetica font but I dont have that and havent used it for years,thought it had been changed to Arial or similar

Its no great problem but would be good to get it sorted

Glenn · Jun 17, 2012, 11:42:40

Have you tried another browser or computer, Baz?

Baz · Jun 17, 2012, 12:06:37

yes works ok in IE Glenn

thats whats puzzling about it

pctech · Jun 17, 2012, 13:32:41

Remove/reinstall Firefox?

nowster · Jun 17, 2012, 14:54:19

If you've recently installed or upgraded a software Firewall/Scanner, try turning it off. It's probably interfering with the gzip compression that Firefox has negotiated for that page.

Baz · Jun 17, 2012, 14:54:32

Hmmm yeah thought of that pctech but seems a bit excessive if its only for a few sites...if that.

Baz · Jun 17, 2012, 14:55:59

Quote from: nowster on Jun 17, 2012, 14:54:19
If you've recently installed or upgraded a software Firewall/Scanner, try turning it off. It's probably interfering with the gzip compression that Firefox has negotiated for that page.

the only updates ive done are anti virus and spy/malware programs

pctech · Jun 17, 2012, 15:11:31

I don't use Twitter so can't help that much.

Baz · Jun 17, 2012, 16:07:13

no probs.thanks for trying every one it might be one of those that just sorts itself out, i'll let you know