Certificates

[Bill]

My RSS feed for usage stats is bringing up the following error:


There was an error updating the RSS feed "www.idnet.net"
The certificate for this server is invalid. You might be connecting to a server that is pretending to be "www.idnet.net" which could put your confidential information at risk.

Looking at it with KeyChain access gave:

www.idnet.net
Issued by Go Daddy Secure Identification Authority
Expired: Sunday, 13 January 2013 09:32:34 United Kingdom Time

Safari was showing something similar for the main page but I (somehow!) managed to clear that one. I've tried deleting and re-adding the feed (no difference) and telling MacMail to trust it anyway using KeyChain access, but it doesn't seem to work for RSS...

Anyone else, and any suggestions?

[Steve]

I agree the certificate has expired,I use FF for this RSS feed and I've allowed FF to trust it. I'll let support know.

[Bill]

Thanks Steve.

[ukwiz]

Still not fixed.

That it should happen at all shows a lack of professionalism

[Simon]

It's not likely to get fixed until they are back in the office tomorrow.

[Bill]

And the certifying authority (in the US) are back in their offices... I'm not in any rush

[ukwiz]

It's not likely to get fixed until they are back in the office tomorrow.

One would have thought that this is something that could (and should) be fixed outside office hours.
If I were a prospective business customer for IDNet, I wouldn't give it a second thought with the site being flagged as unsafe - particularly when it shows a GoDaddy certificate, renowned for security problems. The fact that a security certificate has been allowed to lapse could indicate a cavalier attitude to security
If I were a normal residential customer, I would take the warning that the site was not safe, and go elsewhere

[Bill]

If I were a prospective business customer for IDNet, I wouldn't give it a second thought
.
.
If I were a normal residential customer, I would take the warning that the site was not safe, and go elsewhere

You'll be asking for your MAC then?

[ukwiz]

You'll be asking for your MAC then?

A normal prospective residential customer

[Bill]

A normal prospective residential customer

So something that would deter you from buying a product doesn't matter once you have bought it... ah well, takes all sorts

[pctech]

One would have thought that this is something that could (and should) be fixed outside office hours.
If I were a prospective business customer for IDNet, I wouldn't give it a second thought with the site being flagged as unsafe - particularly when it shows a GoDaddy certificate, renowned for security problems. The fact that a security certificate has been allowed to lapse could indicate a cavalier attitude to security
If I were a normal residential customer, I would take the warning that the site was not safe, and go elsewhere

Not really, a certificate expiry does not compromise the security of the encryption.

It's possible they have requested and/or have the certificate file but have not got around to putting it on the server yet.

[Steve]

It's probably one of those yet unwrapped Xmas presents.

[pctech]

 

[Simon]

I'm told the certificate has now been renewed, so all should be working as normal. 

[Bill]

Yes, it is- I hadn't noticed

Cheers!

[ukwiz]

So something that would deter you from buying a product doesn't matter once you have bought it... ah well, takes all sorts

The vast majority of residential customers would not have any idea what that meant - bear in mind that the main site had the same problem - and would probably go elsewhere.
I know what it means, and am relatively happy with IDNet.