Thanks IDnet

jakarra · Jul 08, 2007, 23:08:38

iv just moved house and I stopped my old service and started a new one. I purchased a new router and was told my connection would be Tuesday, so imagine my delight when I connected my router and found I had an internet connection

Also my router was preconfiged so all I had to do was plug and play, great service guys

Inactive · Jul 09, 2007, 00:20:59

Welcome aboard jakarra.

Inactive · Jul 09, 2007, 00:31:58

Have a welcome Karma ..

Lance · Jul 09, 2007, 08:11:43

Welcome to our happy place!

Kheldar · Jul 09, 2007, 10:35:18

welcome welcome

cavillas · Jul 09, 2007, 13:54:30

Have another welcome, Jakarra

john · Jul 09, 2007, 14:01:45

Smart move Jakarra

Rik · Jul 09, 2007, 15:00:31

I would say thrice welcome, Jakarra, but I lost count.

Enjoy the service, we know you will!

jakarra · Jul 10, 2007, 17:45:03

cheers guys its not often that you can phone an ISP and have the call answered stright away

I also have a question after doing a couple of speed tests the results say 2.5 - 2.8 MB sec but my router says I have a steady 8mb connection. is there any way to increase my speed?

Rik · Jul 10, 2007, 17:47:19

Sadly, the only way is patience, unless you're sure you've had a steady connection for three days already. The profile should lift automatically after three days, if not, give support a ring and they can arrange to kick the tyres for you.

It would help, if you have to call them, if you could do a BT speed test first, as that will give you your profile.

jakarra · Jul 10, 2007, 20:07:58

thanks for that rick it sounds like a plan

just noticed my ping had dropped down to 22

sweet !!!

ReDGryphoN · Jul 10, 2007, 21:51:03

Welcome,

IDNET are the dogs nadgers........... 8)

ReD

MAABOF