Increasing consistent small packet loss

[Lance]

right now, mine seems ok too. Still showing the packet loss on the BQM. BT speedtest only shows 54mb download though. both tests completed whilst i also have my work laptop going (constant connection to network).

[zappaDPJ]

Well I currently can't watch anything on iPlayer due to 'insufficient bandwidth' and I can't work because I can't reliably stay connected to my servers. Even the BT speedtest site implies that I have a possible fault.

[Gary]

Download speed achieved during the test was - 20.61 Mbps
For your connection, the acceptable range of speed is 55.6 Mbps-69.5 Mbps .
Additional Information:
IP Profile for your line is - 69.5 Mbps

Upload speed achieved during the test was - 15.79Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

This is just getting worse as I see it. I don't see how the winter Olympics are having such a huge effect when the summer Olympics from memory had less of an impact. But Maybe anything is possible. 

[Reya]

Websites so slow to load that I could make a cup of tea between pages 





Bloody hell, even this preview just took about 25 seconds to show up 

Me, trying to stream a Bowie playlist right now:

*piano plonk* [30sec silence] "It's a godawful small affair, to [30 sec silence] the girl with the mousy [30sec silence] hair...".

I give up 

[pukkahq]

not good I am getting complaints from my customers now.

[colirv]

I'm sync'ed at 71Mb, getting between 10 and 20 - which is unusual.

[Gary]

Speeds seem to have recovered which fits the usual cycle pretty much, pages still seem slow to load though oddly enough.

[lozcart]

I think the initial problem has never really gone away and has being aggravated by the Olympics. It really seems to bite between 1600-1700hrs when maybe a business carries out some large data uploads, Simon seemed to mention this was one of the likely causes a few weeks ago.

When I got back home at 1730hrs my speeds were fine but looking at the BQM had I tested an hour earlier this would not have been the case.

http://www.speedtest.net/my-result/i/765222160

[Baz]

the olympics are on all day aren't they     and extra bandwidth sorted by next tuesday...if BT get it right this time...if not the olympics finish on saturday ..........so we'll all be fine by then 

[Baz]

then its the world cup in June and July....now that WILL draw a big audience

[Simon]

Not from this household, it won't. 

But, as was said before, let's stick to the matter in hand. 

[Gary]

the olympics are on all day aren't they     and extra bandwidth sorted by next tuesday...if BT get it right this time...if not the olympics finish on saturday ..........so we'll all be fine by then 

the thing is it dedicated bandwidth or rented. Are IDNet having new pipes put in or if it's basically rented air time is it shared? To many questions and since we don't know the answers it hard to know if more bandwidth will help long term. We can but hope. 

[joe]

yesterday's TTBM:-



yesterday early morning 07:57:-



and later morning 11.40:-



and afternoon 16:56:-



Surely as others have said this cannot be the Winter Olympics in which there is IMHO only minor peripheral interest - nothing like the Summer Olympics during which we didn't have these problems. I have never experienced this level of reduction in service before.

None of Simons 'alleged' fixes have so far worked or made any discernible difference, in fact it has steadily got worse and I hold out little hope for the end of this week (why does load balancing take so long?). Must we conclude that he is happy for us small players to leave?

[Bill]

Must we conclude that he is happy for us small players to leave?

You could take the conspiracy theorist approach and say that it's a cunning plan to drive away the small users so that IDNet can withdraw from a (possibly) unprofitable domestic market and concentrate on the corporate world.

It's possible... but I wouldn't put money on it

Live BQMs in sig if anyone wishes to keep an eye on mine, speed is fine atm:



I'm noticing that connection to US sites (specifically Stanford university) is highly variable, unpredictably swinging from pretty much as above down to not far off dial-up, but it seems more likely that that's nothing to do with IDNet.

[Gary]

All fine here for now. Some sites in the US are slow I think as Bill said that's not IDNet's issue. Considering the weather I'm amazed that how well the infrastructure is holding up.

[Bill]

Considering the weather I'm amazed that how well the infrastructure is holding up.

Good point... I tend to forget that their weather may play a part in it too

[lozcart]

It seems to be a lot better today much less packet loss and no 1600hrs drop off, speedtest still a bit erratic starts at 70mb/s then hangs giving the result below.

[zappaDPJ]

It seems to be a lot better today much less packet loss and no 1600hrs drop off, speedtest still a bit erratic starts at 70mb/s then hangs giving the result below.

That aspect of the problem, the momentary loss of throughput is actually far more problematical than stable but low throughput. It causes streaming services to buffer, sensitive connections to drop and lag spikes when connected to gaming servers.  My connection on a good day maximises at about 73Mb/s. Right now I'd happily trade that for smooth, uninterrupted 3Mb/s.

[lozcart]

I hear what you are saying Zappa, but the drop in packet loss must be a move in the right direction, maybe a bit more tweaking required.

[psp83]

Well I'm still getting the cr*p speeds, upload is a bit slower tonight as well.



Oh well, I'll be with a different ISP on Tuesday.

[Gary]

Its been a bit erratic here, upload speeds went down for a while, a loss of about 10Mbps but pages still were having issues loading late this afternoon. I just turned the TV on. I'll wait till Tuesday to see what happens before I make any further moves as that's fair, well more than fair after months of issues, but I'm still not holding my breath...but today was a move in the right direction.

[joe]

In case Mo Farrah starts winning medals in Sochi!

We fully expect that the work that we've doing to balance the traffic across our network to start having a significant impact by the end of the week. But we were surprised that the Olympics are so popular so we decided that we better take extra measures on top of everything else.

Doesn't seem to be working:-

[Gary]

Im on about 60Mbps down from 67Mbps, which is better, still not as it should be though. 

[Gary]

Download speed achieved during the test was - 46.47 Mbps
For your connection, the acceptable range of speed is 55.6 Mbps-69.5 Mbps .
Additional Information:
IP Profile for your line is - 69.5 Mbps

Things have not improved then, but were fine over the weekend oddly enough. I really hope tomorrow makes everything as it should be. 

[joe]

I'm not happy in that I have to agree with you completely Gary. W/E no problem, perfect througout - today back to usual - afternoon bad.

.

Can anyone confirm that this problem is an iDNet problem only - would a different ISP necessarily be better?