New Packages from IDNet - Autumn 2014

[Tacitus]

Phone line Standard is £19.20 + calling package of £6 (in vat) is £25.20 (inc Vat) not sure where you get the £18 from 

Phone line basic + unlimited anytime call package = £18  OK it's bare bones phone line with no add ons.

https://www.idnet.net/voice_products/phonelines.php

[J!ll]

I think BT have or will be hiking their prices too. 

It's the 1st December BT are due to increase call charges and line rental! that is what we are trying to work out, the rest of it is making me very dizzy!   

http://www.thisismoney.co.uk/money/bills/article-2731980/BT-set-hit-millions-customers-price-rises-call-line-rental-charges.html

[Tacitus]

If you look closely at the page here, the row "IDNet Broadband Compatible" has "yes" for all the packages, except for the Basic package, the one you're quoting, which has "yes - surcharge applies".

So that's where the £6 comes from.  You can't have the basic phone service with broadband - you have to have the 'Standard' package with the bells and whistles.

Not exactly clear.

[J!ll]

   Well hub will be phoning sometime Friday! I do not need any add ons, we have an answering machine so why would I.

[Clive]

Thanks Simon and Gary.  I just don't understand why IDNet hasn't suggested that to me since I've already whinged at them. The package I'm currently on doesn't show VAT so if the Anytime Broadband + Phone package is similar in price I would be better off going for it to have peace of mind. 

[J!ll]

Think I will be going with lite/phone and then see how things go. Peace of mind is a good thing 

[Simon]

For those looking at costings, it's perhaps better to look at the combined Phone +  Broadband packages first, then compare these to what you're currently paying, as there would be no surcharge issue with the new combined packages, so what you see is what you would pay.  Hopefully. 

[J!ll]

  That is just what I am doing! 

[sparky]

http://www.idnet.net/data_products/broadband_phone.php

Interestingly, certainly in the case  of the one that I am looking at, the combined package price is very slightly cheaper than the two individual prices.

[J!ll]

  So that is two of us that have made our minds up then!     

[Clive]

Well my typical IDNet invoice amounts to around £53 pcm but that includes an Anytime Lite phone only package in my second apartment.  If I went for the Broadband Lite package with mobile calls it would cost me £39.60 + £14 for the 2nd phone = £53.60.  It's a no brainer really.   

[J!ll]

Hub would not pay that full stop, he does not use the internet! he hates it all 

[stevenrw]

The sticking point on the new Standard phone package is that you have to pay £2.50 (+Vat) for the 1571 service, which I think is a bit rich.
OK if you already have an answering machine of course.
If you go to the all singing, all dancing Premium service you get that (and loads more besides) included, but that's £4+vat extra pm.

[J!ll]

Well an answering machine would be cheaper.

[colirv]

For some years now we've rented the line from BT and used 1899 and 18185 for all our calls. That's 4p a call in the UK, and 1p a minute to the USA. Given that we also use our mobiles for some calls there's no way we can approach the cost of inclusive packages from any provider, including IDNet.

[nowster]

For those looking at costings, it's perhaps better to look at the combined Phone +  Broadband packages first, then compare these to what you're currently paying, as there would be no surcharge issue with the new combined packages, so what you see is what you would pay.  Hopefully. 

The combined prices show no savings at all against the "separate" prices, AFAICT.

[Simon]

The point is that it shows in simple terms what you would pay, without having to worry about surcharges or working out separate package costs.  Compare that to what you currently pay, and it can be seen fairly easily whether it's worthwhile switching.

[Clive]

I've done the deed and requested the upgrade.  I will now get unlimited land line calls and 20 hours of mobile calls plus 50Gb broadband.    I'm happy with that.   

[sparky]

http://www.idnet.net/data_products/broadband_phone.php

Well, Lite plus Unlimited show on here as £36.60 inc VAT.

But when I tried to upgrade to this I'm quoted two separate prices of £25.20 inc VAT and £12.60 inc Vat = £37.80.

WTF Are they playing at!!!! 

[Clive]

I've requested mine by e-mail Sparky.  The order has been confirmed by IDNet so presumably I will be upgraded within the next day or so.  To be fair they are very responsive!

[sparky]

Well they haven't been for me.

The last quote was the higher price.

They don't seem to have a clue what they are doing! 

Much more of this and I'm off!!

[Baz]

http://www.idnet.net/data_products/broadband_phone.php

Well, Lite plus Unlimited show on here as £36.60 inc VAT.

But when I tried to upgrade to this I'm quoted two separate prices of £25.20 inc VAT and £12.60 inc Vat = £37.80.

WTF Are they playing at!!!! 

that link opens up my email prog  Sparky.


Its all getting confusing.Do IDNet ever look in here now, may be someone could explain in laymans terms about it all

[sparky]

Sorry Baz,

I was so mad I clicked on the wrong icon! Have corrected now.

[Baz]

   it is maddening isnt it.  I just cant figure it out now.

[sparky]

http://www.idnet.net/data_products/broadband_phone.php

The only row of prices on here that seems to add up is "line only".

If you take Broadband and the call packages, they don't add up.