IDNet network problems

[jameshurrell]

Yes I was wondering about other niche ISPs too. Sadly that page that listed lots of TBB BQMs all in one place no longer seems to load: http://craigswebsites.co.uk/ping/

[Terryphi]

It has been reported by Plusnet users. I don't know about Zen.

[Gary]

It has been reported by Plusnet users. I don't know about Zen.

Ive seen people posting on TBB about Plusnet recently and general speed issues, I think they are having either gateway issues or they more likely have  over sold themselves, Zen was having PPP authentication issues a while back. No ISP is perfect.

[Steve]

Blame the Scots they were on holiday yesterday.

[jameshurrell]

Seems to have eased now - quicker than yesterday.

[Gary]

Seems to have eased now - quicker than yesterday.

Indeed, things seem ok now not done a speed test but I can browse fine, and bigger businesses will have their machines on a domain so sudden Windows 10 updates shouldn't happen 

Edit; running at over about half speed

[Glenn]

This Plusnet connection is fine

[Gary]

This Plusnet connection is fine

Mines almost back to normal, since Plusnet use wacky traffic shapping  and have much greater bandwidth and backhaul than I imagine IDNet have available, its not really a surprise that they would recover faster, or that some of their gateways may show no issues. Since IDNet have quite a lot of business customers and are no way as big as Plusnet, its whjat what you would expect I think.

[Gary]

Third day and my speed is now 33 down from 63Mbps yet again whats going on? 

[Gary]

Back to normal now, I do home this 9am thing is not going to become a regular feature 

[Simon]

It is when businesses start up, so I guess it follows that's when Windows 10 downloads would start, if indeed this is what the problem is.

[Bill]

I suspect the world is stuck with it

More, as I understand it: Windows 10 will be the last new version, and will simply be subject to continuous "enhancements" (followed by a flood of bug fixes no doubt).

Heaven help the internet when more people have switched to it and a major upgrade is released

[Gary]

Zen seem to be without this issue I have noticed. Hmm 

[Simon]

I'm not noticing any issues at the moment, and the problem does seem to be easing each day. 

I'm sure if we constantly monitored Zen, we would notice that they sometimes have issues when others don't. 

[Gary]

I'm not noticing any issues at the moment, and the problem does seem to be easing each day. 

I'm sure if we constantly monitored Zen, we would notice that they sometimes have issues when others don't. 

They do, they had PPP issues a while back, what I'm thinking is they seem to weather bandwidth issues better, then again they have much more money to invest in their network. Swings and roundabouts as always. 

[Bill]

Zen seem to be without this issue I have noticed. Hmm 

Andrew's tbb news item suggested it was worse for business-oriented suppliers:

...this led to packet loss and very variable speeds across a number of medium to small business focussed providers...

Not sure how Zen's home/business split compares to IDNet's.

[Gary]

Andrew's tbb news item suggested it was worse for business-oriented suppliers:

Not sure how Zen's home/business split compares to IDNet's.

Zen are much bigger than IDNet and I imagine they probably have a bigger home bias to business split as IDNet are more the business supplier with home tacked on. Zen can cope they also have quite a few exchanges with their own equipment in are a pretty massive company now, net step up would be the big boys after Zen. I did have a nose around their boards and saw no mention of this issues and looking at a couple of BQM's they didn't really have much in the way of packet loss at all this am. This is the price you pay for going with a smaller provider, who do a great service I shall add. Saying that with both BT and Sky looking at 4K broadcasts over the net (think BT may have stared not sure) I would have to change to a unlimited supplier anyway at a point as smaller providers are never going to be geared up for that kind of bandwidth demand at a price I could afford, sadly.

[Gary]

And again, 4th day now 

[Gary]

Still not back to where it should be, late evening early morning its fine. How long is this going on for?

[Glenn]

Personally I don't think it business' upgrading to Windows 10. Most if they were to upgrade, would do it via an image they have built and tested, not via an online update with their staff in charge as to what they select.

[Gary]

Personally I don't think it business' upgrading to Windows 10. Most if they were to upgrade, would do it via an image they have built and tested, not via an online update with their staff in charge as to what they select.

I would tend to agree, Glenn. Not sure what's going on

[Gary]

Mines crept back up a bit again, still not as it should be.

[Gary]

Everything back to normal. I wonder if its going to fluctuate like mad again tomorrow 

[Simon]

Everything back to normal. I wonder if its going to fluctuate like mad again tomorrow 

I know the point is that it's not what it should be, but I'm curious to know if you can actually tell the difference between 63Mb, and the 45Mb speed you posted earlier, Gary.  My speed on ADSL2+ is around 11-12Mb, and web pages load virtually instantly for me, and I can watch iPlayer, etc, without any buffering.  I'm struggling to understand what the higher speeds of Fibre actually achieve.

[Gary]

I know the point is that it's not what it should be, but I'm curious to know if you can actually tell the difference between 63Mb, and the 45Mb speed you posted earlier, Gary.  My speed on ADSL2+ is around 11-12Mb, and web pages load virtually instantly for me, and I can watch iPlayer, etc, without any buffering.  I'm struggling to understand what the higher speeds of Fibre actually achieve.

Packetloss which is the issue not the speed drop as such which means pages don't open properly, it means browsing is slow and pages don't open properly, its like browsing though jelly that's quivering, Simon. When its working properly you would not be able to tell the difference by just browsing web pages between a 40/10 and 80/20 service but that's not why you have fibre. The higher speeds of fibre have nothing to do with browsing per se, pages will only open so fast but fibre gives give you a bigger pipe, like an ISP.

  I can download a 7.5GB patch for a PS4 game, update OS X, update apps in the background on my phone and tablet, watch iplayer/youtube or actually play live online at the same time as downloading said patch on the PS4 and have a film downloading on my Sky box for later all at the same time with no major slowdown thats why its so popular in houses with multiple devices and users. Also I can send emails to people that are larger faster, say a picture that's 7Mb in a few seconds and of course much larger files that would normally take hours.

I would also say 9/10 times fibre is more stable, and the DLM works better. ADSL2+ which uses a different DLM algorithm and is more prone to noise and REIN then fibre because with ADSL/ADSL2+ services each copper pair is connected to cables running from the street cabinet to the exchange (known as the 'E-side') With fibre you loose that huge chunk of copper (or aluminium) which acts like an aerial so you don't have the E side to worry about, just the D side. You can still get noise and REIN but less often, fibre is generally considered far more stable, it has its pitfalls like crosstalk but that's what G.inp and Vectoring are for. Its a superior product all round. Hope that helps. Oh and with 4K Internet TV broadcasts starting this year with BT an Sky, G.fast will be the next step up to carry that much data.