IDNet account information

[Mouseroo]

Hello all,

After being with IDNet for a week, I realised that my home bandwidth usage was going way higher than I had anticipated.  I called IDNet yesterday to request a service upgrade to the Home Max package, which they did without any fuss in under a minute (another example of top-notch service  ).
However, I have not received any notification that my service has changed, so I was looking for some indication on my IDNet account page as to which package I'm currently signed up with.
Does such a thing exist, or will I have to request confirmation of the upgrade by email?

[Rik]

Actually, you're right, there is no package info that I can see. I'll mention it. It will show up on the invoice amount in due course.

If you're uncomfortable without a written confirmation, drop support an email. There may be one in the pipeline for you, of course, but the weekend's events have had a knock on effect on routine stuff.

[Mouseroo]

Thanks, Rik.

I was a bit loathe to email them because I realise that they may be playing catchup after the weekend's events.
I think I'll wait and see what happens - They've already proven that they're on the ball.

[Rik]

I doubt you'll have a problem, tbh.