quick question

[zulander]

I have used IDNET for a good while and have been really pleased with the service.
When i joined i selected a fixed 2meg service as that was about the best speed i could get. I have just looked at the site now and i see that all the services seem to be 8mg Max based. So the question is: am i on a fixed line service or am i on ADSL Max? - i have noticed over the last couple of months the odd dropped connection but nowt to worry about. Cheers

[Rik]

The quick way to find out what product you are on (other than asking IDNet) is to take a look at your sync speeds.

If you're not sure how to get at them, the information should be here:

http://www.kitz.co.uk/adsl/frogstats.htm

[Lance]

Unless you have asked for a change in package, you will still be on a 2mb one

[Sebby]

You will almost certainly still be on a fixed product.

If you want to upgrade to Max, let us see your router stats and we can try and gauge your potential sync rate. If you're on a fairly poor line, it might be worth staying on a fixed product as Max can be a pain in the backside for some.

[Lance]

I've noticed tonight that you can also view your current product (and click on a link to upgrade if you wish) from within the customer account section of the idnet website.