Content Screening Not Working

[bjblackmore]

Hi,

Got a BT2700HGV for use on our small corporate network. Have managed to get most of the features up and running, however, I can't get the content screening working. I've setup a number of our workstations with the kids/teens screening groups, and added specific sites to the blocked list. However, even after adding these sites, I can browse to them from the specified workstations.

The router settings are:

Model: BT2700HGV
Serial Number: 340721058507
Hardware Version: 2701-100589-005
Software Version: 5.29.107.19
Key Code: 528Y-27G4-A222-22BJ-B22V
Enhanced Services: Internet Access Control
Content Screening
Firewall Monitor
IP Addy: 192.168.1.254
DHCP is disabled, as we have an internal Windows Server that does DHCP.

I can't see anything thats missing, or not enabled. Can anyone suggest a solution? What needs to be setup/configured to enable these screening groups?

Many thanks

Ben

[Rik]

Hi Ben, welcome to the forum, have a karma.  

Unfortunately, I don't have a clue, as I've never tried to set up content screening, but I'm sure someone will be along shortly who has.

[Simon]

Hi Ben, and 

Sorry, I don't have a clue either, but someone will be along soon who does.  Honest! 

[ducky22]

Hmm, I believe content filtering only works when connected to BT Business Broadband.

Have you tried with 1 computer connected directly into the router with DHCP enabled? I think it could have something to do with this. The 2wire can be a pain with other DHCP servers as the router doesn't detect the clients properly.

Try setting up multiple static IPs in a standard no-nat setup on it - not pretty!!

Does the windows server 'share' the internet connection (proxy or such) or is the gateway DHCP gives out 192.168.1.254?

[Sebby]

Sorry, I can't answer your question directly (I haven't seen content screening on my 2700 with SBC firmware - is this a BT thing?).

What I can suggest is that you use OpenDNS' DNSs on your router, then you can create an account on their website and customise a whole lot of stuff. As well as specific site blocking, you can block categories of sites (the categories are managed by OpenDNS), e.g. anything of a criminal nature. It's extremely powerful and works well.

[ducky22]

What I can suggest is that you switch to OpenDNS and put their servers in on the router, then you can create an account on their website and customise a whole lot of stuff. As well as specific site blocking, you can block categories of sites (the categories are managed by OpenDNS), e.g. anything of a criminal nature. It's extremely powerful and works well.

That's actually an excellent idea. I was going to suggest a freeware proxy server which does the same but OpenDNS would be much easier and add an extra layer of reliability in. I actually have 4 DNS servers set - IDNet primary, OpenDNS 1, IDnet secondry, OpenDNS 2.

[Rik]

Thank you both for stepping in, karmic answers.

[ducky22]

Thank you both for stepping in, karmic answers.

:-D. Thanks. 8 now! Only 170 til I catch up with you.

[Rik]

A bit more on the posts, Ducky.

[ducky22]

A bit more on the posts, Ducky.

Yeah that'll take a while...

Your 61.291 posts per day and my 1.660 per day hehe.

[bjblackmore]

Hmm, I believe content filtering only works when connected to BT Business Broadband.

Have you tried with 1 computer connected directly into the router with DHCP enabled? I think it could have something to do with this. The 2wire can be a pain with other DHCP servers as the router doesn't detect the clients properly.

Try setting up multiple static IPs in a standard no-nat setup on it - not pretty!!

Does the windows server 'share' the internet connection (proxy or such) or is the gateway DHCP gives out 192.168.1.254?

Hi,

Thanks for the reply (and to everyone else).

The current setup is:

BT2700 as the gateway/router, connected to a 24 port switch. Also on the switch is the server, ip = 192.168.1.10, (win2003 SBS, with DHCP), which issues IPs between 192.168.1.20-30, along with the gateway IP (as you said 192.168.1.254) & DNS addrsses (itself & the gateway). There are currently 6 workstations on the switch, (along with 2 network printers) but this will increase to 10 soon, which is why we needed the 24 port switch, the BT2700 only has 4 ports on the back.

I just assumed that the router would block any traffic, going through it, to those sites whether connected directly, or going through a switch.

I'll have to test tomorrow, and attach one of the workstations to the router directly. If that does work, and it means we can't use a switch I'll have to look at the OpenDNS solution suggested.

Cheers

Ben

[kinmel]

Hmm, I believe content filtering only works when connected to BT Business Broadband.

I use  a dual SSID with the same software version, but with DHCP enabled in the router, and the generic content filtering and  for named sites works fine connected through IDNet.