Jill's speed

[Rik]

Stay away from sneezing people too.

[Sebby]

Good luck, Jill.

[J!ll]

Thanks 

[J!ll]

8.30am and I've missed the post! now have to wait before I can pick up the router 

[J!ll]

My present router:

ADSL Link     Downstream     Upstream
Connection Speed    1344 kbps    448 kbps
Line Attenuation    45 db    15.5 db
Noise Margin    9 db    19 db

[Rik]

Not a lot of change, Jill. 2db less noise margin, not ideal for this time of day.

[J!ll]

Well it's better this morning, than last night! son couldn't play his game, I couldn't watch a video clip 

[Rik]

There's nothing better in the router's stats, Jill, but they don't tell me anything about throughput, of course.

[J!ll]

If there are any more checks I need to do, let me know 

[Rik]

You need to get the router from IDNet, Jill and try with that.

[J!ll]

Just hope I can do that  I don't know anything about routers! Jack at work until 8pm

[Rik]

It will be set up already, Jill, it's just a matter of connecting three leads, mains, ethernet and ADSL. It's very likely to be the same router you already have, so just look at the current connections.

[J!ll]

OK, hub picked up router, it's the same as the one we have, Netgear. I know IDNet wanted me to use their leads, the RJ11 (they supplied) is too short, so as I have a new one, will have to use this. They've also put a filter in, but the faceplate? is filtered anyway.

[Rik]

You can forget the filter, unless you want to remove the faceplate and plug their filter into the test socket, then your extension leads and router lead into the filter. That would, at least, make sure the new face plate doesn't have an issue (I'm sure it doesn't).

[J!ll]

Cannot access router stats? I don't have a password, mine for our one wont work.

[Rik]

It should be your IDNet username and password, Jill.

[J!ll]

Will keep trying, but that doesn't work either 

[Rik]

In that case, just leave it running until you can contact James on Monday.

[J!ll]

OK 

[J!ll]

BT test:

Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 1000 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  1408 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 907 kbps

[Rik]

It's gained a bit of sync speed...

[J!ll]

Hi jill,

Im am in the process of dealing with BT for you, i am pushing for an engineer to come out to you.

Kind regards

James
IDNet

Sent two emails trying to find out username/password for their router they lent me, obviously they don't need this?

[Rik]

Who doesn't need it, Jill?

[J!ll]

IDNet

[Rik]

You've lost me, Jill. IDNet must know it, since they set the router up, why would they need it?