Is there an ongoing issue with 2Wire Router usage ? Im having an issue .

[Dont mention Talk Talk !!]

Background


I previously used a DLink DSL504T wired router , which I know arent the best router . Using that router on an interleaved line , I was still able to sync at 8128k and an IP profile of 7150k, my router stats confirmed this. I thought this was strange as max sync on interleaved line is stated on KITZ as 7616k and IP profile of 6500k.

One common occurrence when I was using the DLink router was that it would create stale sessions and always after about 2 weeks usage. I mentioned this to my brother , who is a senior Hardware Computer engineer, and he thought it was most odd. I told him it always seems to occur after about 300  hrs of solid and stable connection. Imagine my surprise when I came across this thread here at this forum today

http://www.idnetters.co.uk/forums/index.php?topic=6213.0

Its exactly the same issue that I was having with my DLink router.

My brother gave me a 2wire HG1800 router with the BT firmware removed and installed it in wired mode, he used it for ages and had not one single issue with it, he said it is a far superior router to the DLink and he set it up for me. I enjoyed high throughput with the DLink and thinkbroadband speedtests always showed throughput of 6.3 to 6.5 MB which I was delighted with. I am 640 metres from my exchange by the way.

I asked IDnet to switch off the interleaving 2 weeks ago, which they duly did. I used it for a week and the speeds werent great, throughput was 3.5 MB to 4.5MB which I though sucked. I asked IDNet to switch the interleave back on and my stats are now 7616k sync and 6500k IP profile. I ran a speedtest on thinkbroadband and got 2.6MB download speed.................WTF !!!!!!!!!!!!!!

I had also downloaded files that I had previously downloaded using my old DLink which came down at a super 750 + kb / sec , imagine my surprise to see those same downloads crawling down the line at 380 kb/sec using the 2 wire.......

My bro works in computer hardware for a living and if he says the router is installed properly , I believe him 101%. What I cant account for is why a technically superior router is giving me such a $hitty time. Are there any issues with using a 2wire with IDNet or are there network issues which Im not aware of, gotta be honest and say this is pi$$ing me off big time and I wonder do I need to raise a fault with support ?

Any advice most welcome guys.

James

[Rik]

Hi James

It's not an issue with IDNet and 2700s as most people report better speeds, me included. Also the link you give is not about stale sessions, but re-boots. However, I use to get them at the same interval with the Netgear, so my own theory has always been that it's happening at the DSLAM.

As to speeds, I can't make a sensible comment without your line stats and a BT test, we need to see what's happened to your profile and the target noise margin.

[Dont mention Talk Talk !!]

happy to oblige rik

Connection   
   
       
  Fully Operational

  DSL Link:  Connected

  Internet:  Connected

Connection Speed:

• Incoming:  7616 kbps

• Outgoing:  448 kbps

Line 1 (inner pair)

Protocol:  G.DMT

Downstream Rate:  7616 kbps

Upstream Rate:  448 kbps

Channel:  Interleaved

Current Noise Margin:  8.0 dB (Downstream), 21.0 dB (Upstream)

Current Attenuation:  6.0 dB (Downstream), 10.5 dB (Upstream)

Current Output Power:  19.5 dB (Downstream), 12.0 dB (Upstream)

DSLAM Vendor Information:  Country: {B5} Vendor: {TSTC} Specific: {400}

PVC Info:  0/38

Statistics

Collected for 21:43:20

  Since Reset  Current 24-Hour Interval  Current 15-Minute Interval  Time Since Last Event

ATM Cell Header Errors:  10  10  0  3:02:09



ATM Loss of Cell Delineation:  0  0  0  0:00:00



DSL Link Retrains:  1  1  0  21:43:16



DSL Initialization Errors:  0  0  0  0:00:00



DSL Initialization Timeouts:  0  0  0  0:00:00



DSL Line Search Initializations:  0  0  0  0:00:00



DSL Loss of Framing Failures:  0  0  0  0:00:00



DSL Loss of Signal Failures:  0  0  0  0:00:00



DSL Loss of Power Failures:  0  0  0  0:00:00



DSL Loss of Margin Failures:  0  0  0  0:00:00



DSL Cumulative Errored Seconds:  11  11  0  1:29:43



DSL Severely Errored Seconds:  0  0  0  0:00:00



DSL Corrected Blocks:  199  199  0  0:17:52



DSL Uncorrected Blocks:  14  14  0  1:29:43



ISP Connection Establishment:  1  1  0  21:43:00



appreciate you taking a look

James   

   

[Rik]

Could do with a BT test to get the profile, James. Your stats look a bit odd to me, for 6db attenuation, I'd expect you to be synching at 8128. You also appear to have a raised target margin. Try the D-Link again, maybe the 2-Wire is iffy.

[Sebby]

I agree, something's not quite right there. Your old router should give us an indication as to whether it's the router or something on your line, and we can take it from there...

[Dont mention Talk Talk !!]

there it is rik

Test1 comprises of Best Effort Test:  -provides background information.
   IP profile for your line is - 6500 kbps
   DSL connection rate: 448 kbps(UP-STREAM)  7616 kbps(DOWN-STREAM)
   Actual IP throughput achieved during the test was - 5958 kbps


I sure as eck wasnt getting throughput anything like 5958 kpbs on downloads this afternoon.
How do those figures look to you ?

James

[Rik]

Speed's OK for the profile, James, profile's correct for the sync speed. It suggests either exchange or site congestion to me.

[paulsmith109]

  James, with your excellent connection stats, you should ask to get your connection changed to `Fastpath`. This will enable you to synch at 8128 downstream and will eventually (3 - 5 days?) give you a BRAS/IP profile of 7150.

[Dont mention Talk Talk !!]

I had it set to fastpath paul and the speeds were so so, thats why i asked for it to be switched to interleave to see if that would help.

James

[Sebby]

A few people seem to be having these speed issues, and I don't think it's an IDNet issue, so it must be exchange congestion.

[Dont mention Talk Talk !!]

Speed Test Results
Date 28/02/08 21:12:56
Speed Down 3740.30 Kbps ( 3.7 Mbps )
Speed Up 377.13 Kbps ( 0.4 Mbps )
Port 8095
Server speedtest1.adslguide.org.uk


Puts head in hands 

I used to get 6.3 -  6.5MB  24/7

James

[Sebby]

I don't know what else to suggest.

[Dont mention Talk Talk !!]

what eats at me is it just doesnt add up . replace an average router with a good un and stats slide down the porcelain throne.........just doesnt add up to me.

James

[Sebby]

These things often don't, James. 

[Dont mention Talk Talk !!]

Speed Test Results
Date 28/02/08 23:11:22
Speed Down 5834.01 Kbps ( 5.7 Mbps )
Speed Up 371.90 Kbps ( 0.4 Mbps )
Port 8095
Server speedtest1.adslguide.org.uk


reconnected the DLink DSL504T ................isnt that interesting

James

[Dont mention Talk Talk !!]

Speed Test Results
Date 28/02/08 23:19:58
Speed Down 5991.82 Kbps ( 5.9 Mbps )
Speed Up 371.55 Kbps ( 0.4 Mbps )
Port 8095
Server speedtest1.adslguide.org.uk


thats where it should be at, the IP profile is 6500k , that 2 wire sure has me thinking about giving it back.

James

[Rik]

Just goes to prove my theory, James, that there's no 'best' router in every situation, it's a matter of finding what works best on your line.

[Dont mention Talk Talk !!]

rik

would you recommend a draytek vigor 2600 ?

James

[Rik]

No, I had one pre-Max. It was brilliant. When I went to Max, it was hell, and I moved to the humble Netgear DG834, which worked well, albeit slower than the 2700. Gary is using an 834 v4, and finding better results than he got with a 2700... Ideally, if you can borrow models of router to try, you'll find the best one for your line.

[Dont mention Talk Talk !!]

what do you think of the linksys routers ?

James

[Rik]

I hated them - you see how much this comes down to personal experience with bits of kit?

[Dont mention Talk Talk !!]

LOL 

if I said to you, which router(s) (to be used wired) outstanding in

reliability
throughput speed
security

what model(s) should i seriously look into rik ?

James

[Inactive]

I am convinced that there is no " best router " for any/all lines.

I think it is trial and error, the best I have used on my good line is a Zyxel P-660HW, better than a working 2700, but that may not be the best for you.

[Rik]

I'm with Inactive, James. There are no absolute recommendations since Max. I've had good results with Netgear, better with the 2700, poor with Draytek & Linksys, have never tried a Zyxel.

For me, therefore, I'd say a 2700, but that might not be the case for you.

[Dont mention Talk Talk !!]

how good was your throughput with the netgear rik, as compared to your connection speed ?

james