More down time

Ted · Apr 16, 2008, 23:42:44

down from 23.03 to 23.38 Hmmmmmm!!

Simon · Apr 16, 2008, 23:49:16

Not here, Ted - been online all evening with no hiccups at all.

Sebby · Apr 16, 2008, 23:50:13

Not here either. Was it sync or PPP only, Ted?

Ted · Apr 16, 2008, 23:55:53

Seems to be ppp.
here's the log

INF    2008-04-16T23:03:33+01:00    ppp: ppp0: connection lost, reconnecting...
WRN    2008-04-16T23:03:34+01:00    vrsip: Broadband connection lost
INF    2008-04-16T23:03:38+01:00    ppp: ppp0: LCP terminated by peer
NTC    2008-04-16T23:03:38+01:00    ppp: ppp0: Connection terminated.
INF    2008-04-16T23:03:39+01:00    lmd: pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:03:44+01:00    ppp: ppp0: LCP terminated by peer
NTC    2008-04-16T23:03:44+01:00    ppp: ppp0: Connection terminated.
INF    2008-04-16T23:03:46+01:00    lmd: pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:03:54+01:00    ppp: ppp0: LCP terminated by peer
NTC    2008-04-16T23:03:54+01:00    ppp: ppp0: Connection terminated.
INF    2008-04-16T23:03:59+01:00    lmd: pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:04:03+01:00    ppp: ppp0: LCP terminated by peer
NTC    2008-04-16T23:04:03+01:00    ppp: ppp0: Connection terminated.
INF    2008-04-16T23:04:11+01:00    lmd: pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:04:39+01:00    ppp: ppp0: LCP terminated by peer
NTC    2008-04-16T23:04:39+01:00    ppp: ppp0: Connection terminated.
INF    2008-04-16T23:04:55+01:00    lmd: pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:05:03+01:00    ppp: ppp0: LCP terminated by peer
NTC    2008-04-16T23:05:03+01:00    ppp: ppp0: Connection terminated.
INF    2008-04-16T23:05:34+01:00    lmd: pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:05:42+01:00    ppp: ppp0: LCP terminated by peer
NTC    2008-04-16T23:05:42+01:00    ppp: ppp0: Connection terminated.
INF    2008-04-16T23:06:46+01:00    lmd: pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:06:51+01:00    ppp: ppp0: LCP terminated by peer
NTC    2008-04-16T23:06:51+01:00    ppp: ppp0: Connection terminated.
INF    2008-04-16T23:08:59+01:00    lmd: pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:09:06+01:00    ppp: ppp0: LCP terminated by peer
NTC    2008-04-16T23:09:06+01:00    ppp: ppp0: Connection terminated.
INF    2008-04-16T23:13:22+01:00    lmd: pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:13:30+01:00    ppp: ppp0: LCP terminated by peer
NTC    2008-04-16T23:13:30+01:00    ppp: ppp0: Connection terminated.
INF    2008-04-16T23:22:02+01:00    lmd: pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:22:07+01:00    ppp: ppp0: LCP terminated by peer
NTC    2008-04-16T23:22:07+01:00    ppp: ppp0: Connection terminated.
INF    2008-04-16T23:32:07+01:00    lmd: ipnet0: DOWN on ppp0 with 91.135.6.77
ERR    2008-04-16T23:32:07+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
ERR    2008-04-16T23:32:07+01:00    cwmd: cwmd_mgmt_map_sync: failed to get params, No such file or directory
ERR    2008-04-16T23:32:07+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:32:07+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:32:07+01:00    cwmd: connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:32:24+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:32:24+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:32:24+01:00    cwmd: connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:32:36+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:32:36+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:32:36+01:00    cwmd: connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:32:54+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:32:54+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:32:54+01:00    cwmd: connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:33:24+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:33:24+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:33:24+01:00    cwmd: connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:33:54+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:33:54+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:33:54+01:00    cwmd: connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:34:24+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:34:24+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:34:24+01:00    cwmd: connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:34:54+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:34:54+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:34:54+01:00    cwmd: connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:35:24+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:35:24+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:35:24+01:00    cwmd: connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:35:54+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:35:54+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:35:54+01:00    cwmd: connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:36:24+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:36:24+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:36:24+01:00    cwmd: connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:36:54+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:36:54+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:36:54+01:00    cwmd: connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:37:24+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:37:24+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:37:24+01:00    cwmd: connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:37:54+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:37:54+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:37:54+01:00    cwmd: connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:38:24+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:38:24+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:38:24+01:00    cwmd: connreq: in sync, get port: No such file or directory
INF    2008-04-16T23:38:45+01:00    lmd: device0: dsl0 has no current version set
ERR    2008-04-16T23:38:54+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:38:54+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:38:54+01:00    cwmd: connreq: in sync, get port: No such file or directory
INF    2008-04-16T23:39:11+01:00    lmd: pppoa0: creating VCC 0/38 encap 4 on dsl
ERR    2008-04-16T23:39:11+01:00    mif: mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:39:11+01:00    cwmd: cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:39:11+01:00    cwmd: connreq: in sync, get port: No such file or directory

getting to be a bit of a habit

Sebby · Apr 16, 2008, 23:57:19

Hmm, it does look like PPP only. I'd let support know.

Ted · Apr 17, 2008, 00:00:49

The just comes back up on its own, no reboot needed, strange stuff in the logs.

don't know if i'm concerned enough to bother support. Yet!

Came back up at over 6.6mb download, go figure?

anz1066 · Apr 17, 2008, 02:20:14

mine was down twice during an online game. this is not the first time.
do we get an explanation? we pay for a service and i expect to get it.

Sebby · Apr 17, 2008, 08:26:41

Have you asked IDNet for an explanation? Remember, this is an unofficial forum.

shazzy · Apr 17, 2008, 09:15:31

I've been putting it down to the BT maintenance as it only seems to happen after we've been warned about said maintenance.

I wouldn't panic! hehe

Rik · Apr 17, 2008, 09:28:36

Quote from: anz1066 on Apr 17, 2008, 02:20:14
mine was down twice during an online game. this is not the first time.
do we get an explanation? we pay for a service and i expect to get it.

As Sebby said, this is an independent forum, and I would encourage you to contact IDNet about the problem. Unless people tell them that it's happening, they don't know there's an issue - the 21:13 downtime from Tuesday didn't show in their logs.

Fwiw, I didn't experience any downtime last night.

Ted · Apr 17, 2008, 09:40:54

TBH i'm not that concerned at the moment, its just nice to know you're not the only one, although it seems i was with this one, certainly doesn't appear to be as widespread as the last one.

cavillas · Apr 17, 2008, 09:42:56

No problems here at all, no downtime, interruptions or anything else. Sounds local individual areas to me, perhaps BT but please let support know with log details if possible, if they are not informed by their users then they won't know about any problems users have. Idnetters can only help so far they are NOT idnet but an independent forum.

Rik · Apr 17, 2008, 09:43:35

Quote from: Ted on Apr 17, 2008, 09:40:54
TBH i'm not that concerned at the moment, its just nice to know you're not the only one, although it seems i was with this one, certainly doesn't appear to be as widespread as the last one.

The thing is, Ted, if we tell IDNet we're seeing reports of problems, but no-one is contacting them, it doesn't carry much weight. If individual members/customers contact them, they will get a better idea of the extent and spread of the issue.

Malc · Apr 17, 2008, 09:48:29

Is it not possible to point them to this thread

http://www.idnetters.co.uk/forums/index.php?topic=7601.50

this time, as a lot of people have already posted here?

Rik · Apr 17, 2008, 09:49:39

It doesn't seem to have worked, Malc.

Ted · Apr 17, 2008, 09:52:46

Quote from: Rik on Apr 17, 2008, 09:43:35
The thing is, Ted, if we tell IDNet we're seeing reports of problems, but no-one is contacting them, it doesn't carry much weight. If individual members/customers contact them, they will get a better idea of the extent and spread of the issue.

Point taken, i'll drop them an email with the router logs

Rik · Apr 17, 2008, 09:56:26

Thanks Ted.

Ted · Apr 17, 2008, 09:57:14

What's the best address to send it to, never done it before

Rik · Apr 17, 2008, 09:57:43

support@idnet.net.

Ted · Apr 17, 2008, 09:59:01

Quote from: Rik on Apr 17, 2008, 09:57:43
support@idnet.net.

Doh!

Simon_idnet · Apr 17, 2008, 10:00:20

BT did send us a notice of Emergency Maintenance late yesterday where they have replaced a power supply that glitched the night before. The maintenance affected two of our realms, all others were unaffected.

regards
Simon

Ted · Apr 17, 2008, 10:09:59

Quote from: Ted on Apr 17, 2008, 09:59:01
Doh!

Job done

That sounds interesting Simon!

cavillas · Apr 17, 2008, 10:10:24

Thanks Simon. That will settle a few people's minds.

Ted · Apr 17, 2008, 10:24:47

Just realized that wasn't Simon. It was Simon_idnet

Rik · Apr 17, 2008, 10:26:27

Quite right, Ted.