Card details stolen in web hack

Simon · Jun 10, 2008, 16:41:38

The credit card details of up to 38,000 customers of clothing firm Cotton Traders were stolen following a hack of its website, BBC News has learned.

http://news.bbc.co.uk/1/hi/technology/7446871.stm

Ring any bells, Rik?

Rik · Jun 10, 2008, 16:48:54

I've just got off the phone from both CT and Barclaycard, as it happens.

Inactive · Jun 10, 2008, 16:53:55

If this keeps happening it is going to ruin online shopping.

Rik · Jun 10, 2008, 16:54:51

Especially when CT won't give any details to customers - it's just like the Nationwide lappy.

Simon · Jun 10, 2008, 16:59:21

I used CT earlier in the year as well, and I also had a card compromised.

Rik · Jun 10, 2008, 17:51:41

Worrying, isn't it. We do our job, the retailers don't do theirs.

Rik · Jun 10, 2008, 18:11:20

Just had a word with CT. The hack only affected Barclaycard customers (?), all of whom have been notified. The hole in the site has not been fixed (that's nice to know, presumably they didn't know the previous one existed until after the event!).

Baz · Jun 10, 2008, 18:11:30

CT?

Rik · Jun 10, 2008, 18:11:59

Cotton Traders, Baz.

Baz · Jun 10, 2008, 18:24:08

Quote from: Rik on Jun 10, 2008, 18:11:59
Cotton Traders, Baz.

David · Jun 10, 2008, 18:26:57

Who is next ?no pun intended and Ins right this will scare people off in droves me for one

Rik · Jun 10, 2008, 18:27:58

As I've said before, David, we seem to have reached a point where you can be mugged for plastic or cash.

Simon · Jun 10, 2008, 19:08:41

So, could it be argued, therefore, that the yellow padlock, and the https://, signifying website security, is actually worthless? $:-\$

Rik · Jun 10, 2008, 19:10:08

So it would appear.

All that guarantees is the online transaction, not what happens to the data once it's on the merchant's database.

Simon · Jun 10, 2008, 19:18:26

It's just the inconvenience of having your card cancelled that bloody annoys me, especially as it then affects and potentially delays other orders. Perhaps if the vendors invested a bit more in database security, this sort of thing might not happen so often.

Sebby · Jun 10, 2008, 19:26:33

These things happen, and are becoming more and more common. I think it highlights the importance of using a credit card as opposed to a debit card at the very least.

Rik · Jun 10, 2008, 19:28:15

Though Barclaycard are still taking their time clearing my case, because I'd done business with one of the sites used. I could be in big trouble if it happens at CT!

Sebby · Jun 10, 2008, 19:28:49

Ah. Nothing's ever easy.